of the company every day. As our 2nd Line IT Engineer, you will be responsible for; providing outstanding customer care and support through efficient ticketmanagement, providing first response fixes, resolving incidents and requests or escalating when necessary, managing working queues and prioritising events, complying with SLA’s more »
of the company every day. As our 2nd Line IT Engineer, you will be responsible for; providing outstanding customer care and support through efficient ticketmanagement, providing first response fixes, resolving incidents and requests or escalating when necessary, managing working queues and prioritising events, complying with SLAs, supporting more »
to-day support and project work, delivering to high quality standards. Your role will involve: Install new hardware. Software upgrades. Vulnerability fixes. Incident & Problem ticket management. Change management. Storage system management. Configure SAN. Asset management. Backup system administration. Your experience Experience in Windows and Linux environments. Good knowledge of … of Enterprise Backup Technologies Experience managing physical servers with mapped storage. Good experience of backup processes across VMware estates (Datastores/LUNs) including provisioning, management and decommissioning. *** A national security clearance is required for this role but candidates not holding this level of clearance will be considered *** Project People more »
