2 of 2 Ticket Management Jobs in Somerset

recruiting for an SC Cleared IT Engineer to be based in Bristol on contract working for a Government organisation. Queue ticket management of tickets assigned to their Hub (and surrounding spokes) ensuring appropriate updates and call management to maintain Service levels as per contract Hub Stock management including asset management of kit in/out (Scan items in/out of locations) as per contract Effective Management of disposals that go through their Hub as per contract Triage and perform hardware repairs of in Warranty kit' and liaise with vendors for parts and returns ...

deliver continuous improvement. ISC2 supports several security frameworks globally, this person must be familiar with security best practices that affect application configuration, change management and procurement. This role will also champion the ISC2 employee culture and foster the organization's Inclusion goals. Responsibilities Consistently respond to all incoming Jira … Sevice Management ticketed requests for support and services within prescribed SLAs. Provision end user systems and services within prescribed SLAs using appropriate tools and automation. Order hardware and software from preferred vendors, accurately maintain asset inventory and adhere to asset management policies. Administer and troubleshoot Apple (MacBooks, iPad ...