1 of 1 Ticket Management Jobs in Somerset

team supporting managed-service clients across the UK. This customer-focused opportunity suits someone experienced with Windows Desktop, Microsoft 365, Active Directory and ticket-led technical support. If youve also worked in the following roles, wed also like to hear from you: IT Support Technician, Helpdesk Analyst, Technical Support … Apply Now for our Recruitment Team to review. DUTIES Your duties as the IT Support Engineer/Service Desk Analyst include: Customer Support and Ticket Management: Act as the first point of contact for IT support queries by phone and ticketing system, manage multiple tickets and work ...