Manager Professional Services
Brighton, East Sussex, South East, United Kingdom
Trident
providing guidance, support, and professional development opportunities. Utilise resources efficiently and clearly communicate work assignments and expectations. Inspect, monitor and report utilisation and efficiencies, proactively working with the Resource Management team to keep staff highly utilised and motivated. Anticipate requirements and proactively manage available capacity. Undertake audit/review requirements as needed and provide input as necessary to guide … service development towards tactical and strategic objectives. Provide management, oversight and structure to the professional services operations processes. Work with the Service Delivery Manager by assisting in the resolution of technical escalations. Collaborate with sales and account management teams to understand client needs and explore opportunities to enhance service delivery. Ensure the Professional Services team maintains high security … growing team of skilled consultants while maintaining a high level of morale. Qualifications and Skills - The successful candidate will possess the following qualities: 3+ years of experience in project management and/or professional services, including at least 5 years in a leadership role with direct line management responsibilities. Excellent communication and interpersonal skills, with the ability to More ❯
Employment Type: Permanent
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