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Technical 2nd line Service Desk Analyst

Cambridge, Cambridgeshire -
Salt
Escalations are received via the Incident Management process and are tasked with resolving these issues where possible or escalating to the 3rd Line Support, The Technical 2nd line Service Desk Analyst will also be acting as the single point of contact and the end to end management of reported incidents.....
Salary: £20000 - £30000 per annum + Benefits
Posted: 3 days ago