First Line Support
- Hiring Organisation
- Lester Aldridge
- Location
- Southampton, England, United Kingdom
improvement projects. Taking proactive action on information security matters in collaboration with the Service Desk Team Leader. Implementing changes following IT change management procedures. Providing advice and guidance to users on IT products, services, and best practices. Performing regular maintenance tasks and ensuring compliance with firm-wide procedures … Azure, and Office applications (Word, Excel, PowerPoint, Outlook). Knowledge of VMware or similar virtualisation technologies. Awareness of antivirus procedures, IT security, and change management processes. Excellent customer service and communication skills, with a calm and professional approach. Strong problem-solving and troubleshooting skills, with the ability to work ...