Change Manager
- Hiring Organisation
- Morson Edge
- Location
- Manchester, North West, United Kingdom
- Employment Type
- Contract
Knowledge-based articles: Establish which articles need to be created, updated or retired, develop an issue schedule and track progress against use-case and wider change go-live dates. • User testing: Capture testing requirements for each use case and deliver the user-testing programme … with use-case teams, including identifying users, scheduling tests and recording results and feedback. • User actions: Gather information regularly and produce clear, user-friendly actions for each use case, including coordinating translation where required. Communications and engagement • Interactive page: Gather updates from use ...