can perform their role effectively and efficiently Maintain and deliver effective procedures and reports for forecasting Professional Services resource requirements and identifying trends Support UATtesting phase of the project life cycle Manage and maintain project scope, risk logs, issue lists, change control and highlight reports Provide on-site … ensure customer satisfaction at all stages of an implementation, including regular feedback on issues and opportunities Manage customer problem resolution during configuration build and UserAcceptanceTesting Identify high priority risks or customer sensitive issues and work with customers to resolve each problem through the appropriate channels … the generation of new product ideas, improved services offerings and improved processes for the delivery of services Represent the business at Customer Board meetings, User Group meetings, Customer Forums, Network events, Industry Forums Adhere to Professional Services business processes To adopt and embrace operational systems required by the Professional more »
Role & Responsibilities Project analysis, requirement gathering and design - conducting client workshop's and developing functional design documentation Hands on within the functional configuration and useracceptancetesting of newly designed features and development Supporting customers in training key users and overseeing go-live to ensure a smooth … transition onto their new D365 CE platform Skills & Qualifications A proven track record in Dynamics CRM/D365 CE implementation, across multiple projects (end user project experience will be considered) Understanding across marketing, field service or portals a distinct advantage End to end functional implementation cycle expertise Methodical and more »
solution to meet agreed timelines including: Validate Security and Access solution with key business users Review data configuration and data validation Prepare and implement useracceptancetesting Identify training requirements for business users and review training provision Ensure maintenance of the agreed standardised processes Other ad hoc more »
a team to assess business processes and data. Translate needs into functional specifications. Participate in the analysis and documentation of system requirements. Engage in useracceptance testing. Assist in report preparation and dissemination. Requirements: Bachelor's degree in Business, Finance, Economics, or related field. Strong analytical, problem-solving more »
