1 User Experience Jobs in Hove

this could be the ideal next move for you! What you’ll be doing Maintaining the IAM Service Catalogue as presented to our diverse user base, ensuring workflow is consistent and all approvals are managed in a way that meets rigorous audit standards Partnering with other Engineers, System Admins … Product Owners, customers and suppliers to deliver opportunities to enhance the user experience across Security and IAM processes, tools and automation capabilities Staying abreast of new ServiceNow capabilities, features and functionality, playing a key role in driving continual improvement with a strong focus on enablement - leading to improved … customer satisfaction Working with the Business Analysts, System Admins and Product Owners to help deliver user stories required for the IAM team. Gaining an understanding of ITIL and the assorted business processes supported in ServiceNow from an Identity & Access Management perspective Reporting into the Identity and Access Management function more »