Technical Support Analyst
Norwich, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
VoiceHost Limited
services has expanded through technological advances while maintaining our initial focus on providing functionality without substantial upfront costs. We are committed to enhancing the user experience and continually expanding our product range. Role Description This is a full-time hybrid role as a Technical Support Analyst at VoiceHost … but offers flexibility for remote work. Qualifications Technical Support, Troubleshooting, and Analytical Skills Customer Support and Customer Satisfaction Excellent problem-solving and communication skills Experience in a technical support role Knowledge of VoIP technology and SIP protocols Understanding of networking concepts Ability to work independently and collaborate effectively Experience … with CRM systems is a plus Industry certifications such as CompTIA A+, CCNA, MTCNA or equivalent are beneficial Benefits: Salary £28k - £38k Depending on experience Standard Pension Company Internet for your home more »
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