to shape the future of the contact centre. As an experienced senior BA or Product Manager, youll already be an expert in your field and will advocate for user … centred design approaches. Youll work closely with the contact centre management team crafting a compelling vision, developing a product roadmap in conjunction with key stakeholders, writing userstories and actively managing them in a prioritised backlog. Youll be a great listener and communicator with a creative, structured and logical approach towards understanding problems. This role is responsible … key liaison between business stakeholders and technical teams to elicit, define, and document clear and actionable business and functional requirements and objectives Translate business needs into userstories, use cases, and functional specifications, and clear acceptance criteria, ensuring alignment with development team capabilities Support system testing, user acceptance testing, and quality assurance, participating in and More ❯
Digital and eCommerce projects. You'll be translating high-level business ambitions into the detailed functional requirements that ensure the technology delivers, from the moment a customer or user clicks a button through to the systems work in the … background. What you'll be doing: Partnering with business stakeholders to understand and shape Digital and eCommerce requirements. Mapping user and customer journeys and userstories, breaking down exactly what happens behind the scenes when a user interacts with the system. Translating high-level business objectives into clear, actionable functional specifications for developers … Experience digital systems analysis, functional analysis, or digital project delivery. Strong understanding of digital platforms, eCommerce technology, and user journeys. Proven ability to write userstories and detailed functional specifications for tech teams. Excellent organisational skills with the ability to manage multiple projects at once. A problem-solver with strong stakeholder management and communication skills. More ❯
chance to shape SaaS products that are growing fast in a competitive market. The Role You'll be embedded in product teams, driving requirements gathering, refining userstories, and collaborating with stakeholders to ensure the right features are built at the right time. You'll balance the business need with user experience, helping to turn … strategy into deliverables that drive adoption and success. Day-to-day responsibilities Gather, analyse, and document detailed requirements from stakeholders Write clear userstories and acceptance criteria for engineering teams Prioritise product backlogs in alignment with business and user needs Conduct competitor and market analysis to inform product direction Ensure requirements are understood and delivered More ❯
chance to shape SaaS products that are growing fast in a competitive market. The Role You'll be embedded in product teams, driving requirements gathering, refining userstories, and collaborating with stakeholders to ensure the right features are built at the right time. You'll balance the business need with user experience, helping to turn … strategy into deliverables that drive adoption and success. Day-to-day responsibilities Gather, analyse, and document detailed requirements from stakeholders Write clear userstories and acceptance criteria for engineering teams Prioritise product backlogs in alignment with business and user needs Conduct competitor and market analysis to inform product direction Ensure requirements are understood and delivered More ❯
the business forward and achieve broad outcomes. You'll facilitate workshops and deliver presentations to capture requirements and generate feedback. You'll act as an internal consultant, interpreting user requests and where appropriate, making … suggestions for better/alternative ways of obtaining and presenting the required information. You'll be responsible for developing clear, robust and accurate data specific epics, userstories and requirements. You'll drive continual improvement in data & analytics working practices, bringing agile and lean practices into all aspects of requirement work, seeking to optimise flow and reduce … varying sizes. Experience of analytics platforms such as PowerBI, Tableau, Qliksense etc. Background in proposing data solutions to meet business needs and creating data epics and userstories as part of agile delivery methods. Experience of coaching and mentoring others. Ideally previous experience in working in a consultancy or data product delivery environment. Experience of collaboration and More ❯
and best practices Contribute to the development of Salesforce solution strategies and roadmaps Requirement Analysis: Engage with business product owners (POs) to understand client requirements/userstories, (experience in call centre and/or energy industry and advantage but not necessary), work with the POs to capture and articulate the value, prioritise, size and assess the … use stories on the backlog - relationship building is key Solutioning: Propose solutions aligned to salesforce product capabilities (primarily service cloud/service cloud voice), assessing alternatives and presenting recommendations/pros & cons - strong product knowledge needed Delivery Support: Facilitate the communication of those solutions to the offshore dev team, Operating in a fast paced, small batch agile delivery method … track record of delivering high-quality Salesforce solutions in a professional setting Exceptional sales, client relationship, and business analysis skills Ability to create and elaborate on userstories Strong communication, leadership, and problem-solving skills Preferred technical and professional experience Familiarity with Salesforce DevOps practices Knowledge of Salesforce testing frameworks and tools Experience with Salesforce configuration, customization More ❯
across the business embrace AI. Youll run demos, drive education, and lead the shift to a tech-enabled mindset. Translate Ideas into Action: Write AI-first userstories, prioritise experiments, and drive delivery of intelligent features with real impact. Measure What Matters: Establish KPIs for product performance, prompt effectiveness, and AI tool adoption. Iterate based on data … Product Owner or Product Manager, preferably with AI or data-driven products Deep understanding of Gen AI, LLMs, and prompt engineering fundamentals Experience writing AI-specific userstories, managing AI experiments, and tracking prompt/system performance Strong collaboration with engineering and data teams understanding of APIs, cloud platforms (AWS, Azure), and ML workflows Familiarity with tools … like Miro, Azure DevOps, Aha!, and Gen AI prototyping platforms What You Bring: Product thinking thats user-first and AI-fluent Strategic vision with the ability to prioritise ruthlessly and a curiosity to explore the unknown and confidence to lead through ambiguity Excellent communication across technical and non-technical audiences A passion for building tools that empower humans More ❯
Urmston, Manchester, Lancashire, England, United Kingdom
Travel Counsellors
the business embrace AI. You’ll run demos, drive education, and lead the shift to a tech-enabled mindset. Translate Ideas into Action: Write AI-first userstories, prioritise experiments, and drive delivery of intelligent features with real impact. Measure What Matters: Establish KPIs for product performance, prompt effectiveness, and AI tool adoption. Iterate based on data … Product Owner or Product Manager, preferably with AI or data-driven products Deep understanding of Gen AI, LLMs, and prompt engineering fundamentals Experience writing AI-specific userstories, managing AI experiments, and tracking prompt/system performance Strong collaboration with engineering and data teams – understanding of APIs, cloud platforms (AWS, Azure), and ML workflows Familiarity with tools … like Miro, Azure DevOps, Aha!, and Gen AI prototyping platforms What You Bring: Product thinking that’s user-first and AI-fluent Strategic vision with the ability to prioritise ruthlessly and a curiosity to explore the unknown and confidence to lead through ambiguity Excellent communication across technical and non-technical audiences A passion for building tools that empower More ❯
Service Designer - Consultant (SC cleared) Akkodis are currently working in partnership with a leading service provider to recruit an experienced Service Designer with a passion for user-centred design, critical thinking, problem solving and designing and building digital services and products. Please note this is a hybrid role (in either London, Manchester, Glasgow office) with travel to client … As a Service Designer you will champion inclusive design practices throughout project lifecycles, ensuring solutions are accessible to as many users as possible. This includes engaging with diverse user research, applying accessibility guidelines and legislation, and advocating for inclusive design principles in your deliverables. The Responsibilities * Maximise the value from the inception to real life application of Service … balance competing views as part of the design process * Aptitude for being an advocate for user-centricity, with the ability to develop and translate userstories and propose design approaches or services to meet these needs and engage in meaningful interactions and relationships with users If you are looking for an exciting new challenge to More ❯
Manchester Area, United Kingdom Hybrid / WFH Options
Mobysoft
Management, Engineering, Customer Success and Professional Services you will be a key driver of design decisions and outcomes in core applications and green field projects. Key Responsibilities Lead user research activities to understand the needs and behaviours of users interacting with data driven applications. Actively take and find … requirements from customers and stake holders, translating them into actionable design tasks. Define user flows, create journey maps, develop personas, and articulate requirements and userstories to inform the design process. Design intuitive and efficient interfaces, starting from wireframes and moving to detailed prototypes and high(er) fidelity designs. Utilise design tools, particularly Figma, for … Plan and conduct usability testing to road rest, validate design solutions and identify areas for improvement. Collaborate closely with product managers to refine requirements and translate them into user centred design solutions. Work hand in hand with front end developers, providing clear design specifications, assets, and guidance to ensure accurate implementation of the user experience. Contribute More ❯
bolton, greater manchester, north west england, united kingdom Hybrid / WFH Options
Mobysoft
Management, Engineering, Customer Success and Professional Services you will be a key driver of design decisions and outcomes in core applications and green field projects. Key Responsibilities Lead user research activities to understand the needs and behaviours of users interacting with data driven applications. Actively take and find … requirements from customers and stake holders, translating them into actionable design tasks. Define user flows, create journey maps, develop personas, and articulate requirements and userstories to inform the design process. Design intuitive and efficient interfaces, starting from wireframes and moving to detailed prototypes and high(er) fidelity designs. Utilise design tools, particularly Figma, for … Plan and conduct usability testing to road rest, validate design solutions and identify areas for improvement. Collaborate closely with product managers to refine requirements and translate them into user centred design solutions. Work hand in hand with front end developers, providing clear design specifications, assets, and guidance to ensure accurate implementation of the user experience. Contribute More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Gamma Communications plc
product backlog - working with other POMs, Senior POMs, Lead POM & Delivery & Design Director to build aligned, ranked cross portfolio backlog. Working with key stakeholders, define end-to-end userstory maps and customer journey maps and identify future development needs. Develop, maintain , and distribute Product roadmaps to provide clarity on value outcomes of all planned work over a More ❯
team. Product Managers ensure that our client's goals turn into actions. This means creating a compelling vision for your product, developing the product roadmap, writing userstories and actively managing them in a prioritised backlog. As a Senior Consultant, specialising in Product , you'll already be an expert in your field, in agile and a confident … coach. You'll also be a leader of people and teams and an advocate for user-centred design approaches. Hippo will provide exciting opportunities to share your expertise with, and influence, clients and team members and to continue to develop you as a leader. Your role in a nutshell: Inspiring and guiding your colleagues by supporting them in … profile client s Responsibilities Lead a team of people that are specialists in their field Identify and use evidence of value to drive decision-making to ensure the user is at the heart of the team Build consensus amongst people with different perspectives, with the confidence to make decisive decisions when consensus is not possible Bridge the gap More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
AJ Bell
aligns with strategic goals. Stakeholder Engagement: Collaborate with stakeholders across the organization to understand business needs and define requirements. Requirement Definition: Translate complex business requirements into userstories and acceptance criteria to support effective solution development. Cross-Functional Collaboration: Work closely with development teams and third-party vendors to deliver solutions that meet business objectives. Standards & Practices … and documenting business requirements using various techniques. Experience of facilitating and managing workshops and meetings (virtual or in-person) Familiarity with software concepts such as APIs, databases, and user interfaces. Excellent communication skills, capable of engaging technical and non-technical stakeholders. Ability to foster collaboration across teams Experience in the financial services industry is desirable. Comfortable working in More ❯
Greater Manchester, England, United Kingdom Hybrid / WFH Options
MI Select
least 2-3 years of demonstrable management experience, as a leader of a BA/BIA or business improvement function. Must have excellent analytical skills and demonstrate strong userstory mapping experience. Good knowledge and application of Use Cases, Process Maps, Data Flows and Diagrams. Ability to create processes based using industry standard modelling techniques. Strong written and More ❯
and customer needs across key sectors. Collaborate with engineering, data science, and hardware teams to deliver high-quality, scalable products. Translate customer needs into clear product requirements and user stories. Work closely with customers and internal stakeholders to gather feedback, validate ideas, and prioritise features. Monitor product performance and usage data to inform continuous improvement. Ensure compliance with More ❯
with monthly in person meetings. Description Define and communicate a clear product vision Collaborate with various key stakeholders and help shape a strategic product roadmap Gather and analyse user feedback to inform product improvements and new features. Ensure timely delivery of product releases by working with Agile development teams. Act as the primary point of contact for stakeholders … the team in resolving any challenges that arise during the product lifecycle. Profile Must haves: B2C or D2C Ability to deliver customer centric web apps Jira Userstories, epics Agile/Scrum Worked closely with a development team Technical mindset Experience using analytics or data to improve Nice to haves: Google analytics Ecommerce CMS Job Offer More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Michael Page Technology
with monthly in person meetings. Description Define and communicate a clear product vision Collaborate with various key stakeholders and help shape a strategic product roadmap Gather and analyse user feedback to inform product improvements and new features. Ensure timely delivery of product releases by working with Agile development teams. Act as the primary point of contact for stakeholders … the team in resolving any challenges that arise during the product lifecycle. Profile Must haves: B2C or D2C Ability to deliver customer centric web apps Jira Userstories, epics Agile/Scrum Worked closely with a development team Technical mindset Experience using analytics or data to improve Nice to haves: Google analytics Ecommerce CMS Job Offer More ❯
Manchester Area, United Kingdom Hybrid / WFH Options
C.D.S. (CODAS)
Fuels businesses, and you could play a key role in its evolution! As a Junior Product Owner , you'll: ✅ Collaborate with Scrum teams to shape and deliver exceptional user stories. ✅ Engage stakeholders to refine our vision and prioritise what matters most. ✅ Solve challenges, manage bugs, and iterate improvements that benefit users. ✅ Balance value delivery, technical considerations, and timeframes More ❯
bolton, greater manchester, north west england, united kingdom Hybrid / WFH Options
C.D.S. (CODAS)
Fuels businesses, and you could play a key role in its evolution! As a Junior Product Owner , you'll: ✅ Collaborate with Scrum teams to shape and deliver exceptional user stories. ✅ Engage stakeholders to refine our vision and prioritise what matters most. ✅ Solve challenges, manage bugs, and iterate improvements that benefit users. ✅ Balance value delivery, technical considerations, and timeframes More ❯
ensuring prioritisation of high-impact features. Work closely with engineering, marketing, and commercial teams to bring products to life. Turn complex business challenges into clear product requirements and user stories. Represent the voice of the customer across the entire product lifecycle. Conduct competitor and market analysis to stay ahead of the curve. Thrive in a fast-moving environment More ❯
OpTech) Products - Expereince in the Betting/Gaming industry will be beneficial Role Responsibilities - Work with the operations technology team to prioritise and manage backlog - Write userstories for the product lead - Work with the wider business to gather requirements - Coaching the team on agile best practices This role will not be open for long, so don More ❯
Greater Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Interquest
Identifying users within the organisation currently using the legacy data Organising and running user workshops Understanding current business use for data and reporting Creating userstories Understanding future business use - To-Be Documenting business use for delivery of project The successful candidate will: Be a reliable, proactive self-starter Be naturally curious, keen to understand More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
Talent
like Playwright, Pytest, and Behave. Developing and managing comprehensive test plans, scripts, and reports, ensuring traceability back to requirements. Driving quality across Agile teams by reviewing userstories, defining test conditions, and ensuring both functional and non-functional coverage. Promoting a culture of continuous improvement and knowledge sharing, encouraging collaboration across delivery teams. What You’ll Bring More ❯
bolton, greater manchester, north west england, united kingdom Hybrid / WFH Options
Talent
like Playwright, Pytest, and Behave. Developing and managing comprehensive test plans, scripts, and reports, ensuring traceability back to requirements. Driving quality across Agile teams by reviewing userstories, defining test conditions, and ensuring both functional and non-functional coverage. Promoting a culture of continuous improvement and knowledge sharing, encouraging collaboration across delivery teams. What You’ll Bring More ❯