Customer Journey Manager
- Hiring Organisation
- Lloyds Banking Group
- Location
- Crawley, West Sussex, UK
- Employment Type
- Full-time
customer journey Applies technical and business insight to elicit customer needs whilst working closely within the feature team to build detailed User Stories Integrate insights and knowledge from disparate data, processes and systems which are relevant to the customer journey Work with limited direct supervision and leads … Agile environment such as Scrum, including participating in and running ceremonies such as refinements, and of creating Agile artifacts (e.g. user stories, acceptance criteria). Proficient in data analysis, capable of evaluating customer journey performance and deriving insights from data to improve customer experiences. About working ...