1 to 25 of 78 User Stories Jobs in the City of London

be responsible for translating client strategy into actionable requirements and solution designs that drive measurable outcomes. Your tasks will include conducting discovery workshops, mapping processes, documenting user stories and acceptance criteria, designing platform capabilities, and supporting delivery through sprint planning, testing, and hypercare. You’ll also contribute to continuous improvement efforts and, on occasion, support pre-sales … delivery. Key Responsibilities Lead client discovery workshops, stakeholder interviews, and process mapping to define current and future states. Document, and prioritise business and technical requirements into user stories, acceptance criteria, and solution artefacts. Design solutions with a strong focus on ServiceNow modules including IRM, ITSM, HRSD, and CSM. Conduct gap analysis and identify areas for process improvement. … ServiceNow modules such as IRM, ITSM, ITOM, HRSD, SecOps, and CSM. Experience in Integrated Risk Management (IRM) implementations is highly desirable. Skills & Competencies Advanced requirements engineering: user stories, acceptance criteria, process modelling, and traceability. Strong stakeholder engagement and facilitation skills across executive and technical audiences. Ability to produce clear documentation that reduces rework and accelerates delivery. Strategic More ❯

users) to understand their workflows, pain points, and desired outcomes; translate those into product requirements. Work with engineering/data/AI teams to specify features (user stories, acceptance criteria, dependencies), prioritise backlog, and drive delivery. Define success metrics (e.g., user-onboarding time, visibility of third-party entities, risk-score accuracy, time to respond, customer … market research, and stay on top of trends in cybersecurity, third-party risk management, supply-chain tech, AI/analytics. Collaborate with UX/design to deliver intuitive user flows, dashboards, and visualisations that make complex risk-data understandable and actionable for non‐technical users. Liaise with marketing/sales to define product positioning, value propositions, launch campaigns … in cybersecurity, supply-chain risk, third-party intelligence or adjacent domains). Strong understanding of product management practices: roadmap planning, prioritisation frameworks (e.g., RICE, MoSCoW), writing user stories/acceptance criteria, working with agile/scrum teams. Ability to translate complex technical concepts (AI risk scoring, graph visualisations, threat intelligence) into user-driven features and More ❯

objectives, and map out new processes and requirements. The projects will be both Tech and non-Tech and will cover several different Business Areas. Key accountabilities: User Stories & Documentation Convert business requirements into detailed user stories and acceptance criteria for the development team. Maintain and update backlogs, ensuring stories are well-defined and … and translate them into clear, actionable requirements. Conduct workshops, interviews, and process mapping sessions to capture business needs. Document functional and non-functional requirements. •QA testing: Participate in user acceptance testing (UAT) and help validate that solutions meet business requirements. Create test scenarios, review test plans, and assist in defect management. Support the business during testing phases, helping … to troubleshoot and verify fixes. Skills 5 years of experience in business analysis Process mapping (as-is and to-be) User Story creation Strong communication and interpersonal skills Strong analytical and problem-solving skills, with attention to detail Comfortable with multi-tasking and prioritising workload Organised & process-driven More ❯

of multiple concurrent projects, from solution design to implementation and post-go-live support. This role requires strong business acumen to translate complex requirements into clear user stories with complete acceptance criteria. The ideal candidate will have the confidence to challenge assumptions and protect the integrity of the product and team when necessary. Key Responsibilities (100% of … systems. Support the Lead Product Owner in decomposing Epics into Features and prioritising based on business value, risk reduction, opportunity enablement, and effort. Write high-quality user stories in Jira/Azure DevOps that meet INVEST criteria. Conduct backlog refinement sessions with the team. Maintain high standards in documentation and presentation. Engage and manage stakeholders effectively. Work … closely with the team during sprints to resolve functional queries. Model user journeys and create story maps for clarity across business and technical teams. Perform detailed analysis of system, data, and process dependencies. Collaborate with UI/UX designers to ensure WCAG 2.1 AA compliance. Assist with UAT for complex functionality. Maintain Salesforce expertise (Certified Administrator) and understanding More ❯

requirements. Translate business needs into clear and concise functional specifications. Facilitate workshops, interviews, and meetings to gather insights and drive alignment. Develop process models, use cases, user stories, and workflow diagrams. Work closely with product owners to prioritize requirements and manage backlogs. Support the development and testing teams by clarifying requirements and ensuring alignment with business goals. … Strong background in client portal projects or similar digital platforms. Exceptional stakeholder management and communication skills. Proficient in business analysis tools and techniques (e.g., process mapping, user stories, data analysis). Experience with Agile methodologies and working in cross-functional teams. Strong problem-solving skills and the ability to think strategically. Knowledge of regulatory requirements and compliance More ❯

point, you did something for the first time. Skills: Outstanding Communication skills, professional and approachable Experience leading requirement gathering workshops Proven experience in the documentation of user stories and acceptance criteria Confident in the translation of user stories and process designs to technical teams Good knowledge of ServiceNow and its capabilities Consultancy experience working … process and requirement oversight and advice throughout Assist customers in training Assist and advise customers with Business Change initiatives Document and publish workshop output including but not limited to stories, process maps and wireframes Prepare and manage all customer facing deliverables regarding process Input into pre-sales activities to define project and service scope and deliverables Advise and drive More ❯

and facilitate workshops to capture business processes, pain points, and improvement opportunities. Develop detailed functional and non-functional requirements for Power Platform solutions. Produce process maps, user stories, and acceptance criteria. Identify dependencies, integration needs, and data requirements. 2. Solution Design Translate business requirements into Power Platform design specifications (Power Apps, Power Automate, Dataverse). Collaborate with … Technical Leads to ensure design feasibility and alignment with architectural principles. Define configuration items, data models, and key business rules. Support creation of wireframes and prototypes to visualise user experience. 3. Delivery Support Work closely with development squads to clarify requirements during sprints. Validate solution configurations and flows during build and test cycles. Create and execute functional test … . Strong understanding of data models, relationships, and common data service principles. Experience working in Agile delivery environments using Azure DevOps or similar. Ability to create user stories, acceptance criteria, and test scripts. Understanding of solution governance, ALM, and environment strategy in Power Platform. Excellent stakeholder management, facilitation, and communication skills. Desirable Familiarity with integration patterns using More ❯

business requirements and objectives before documenting them accurately Analysing gathered requirements and identifying gaps, inconsistencies, and potential issues Creating documentation such as business requirements documents (‘BRDs’), user stories, functional specifications, use cases, and process flow diagrams Facilitating communication and acting as the bridge between business stakeholders, project managers, and development teams Providing training to users on new … can be utilised by the business or that could impact current processes - you will collaborate with functional teams to develop test plans, test cases, and test scripts for user acceptance testing, and perform validation testing to ensure that the developed solution meets the business requirements To be considered for this position you will need to demonstrate the following … would also be considers) Strong analytical, critical thinking abilities and root cause analysis skills Experience and proficiency on the delivery of business analyst artefacts (such as user stories, BRDs, process documentation) Proficiency in data analysis techniques and tools Experience in providing systems demonstrations/training Exceptional communication skills Ability to clearly articulate messages to stakeholders and maintain More ❯

the voice of the customer, shaping the roadmap for digital wealth and investment platforms. You’ll collaborate with stakeholders across business, tech, and compliance to deliver high-quality, user-centric products that enable investors and advisors to manage portfolios, investments, and tax-efficient schemes. Key Responsibilities … Own the product backlog, prioritizing features based on business value and regulatory requirements. Translate complex financial requirements (portfolio management, investment tracking, tax relief schemes) into actionable user stories and acceptance criteria. Work closely with tech teams to ensure delivery of secure, scalable, and compliant solutions. Collaborate with stakeholders to measure product success. Act as the subject matter … as a Product Owner or Business Analyst in WealthTech or Investment platforms. Strong understanding of investment products, portfolio management, and regulatory frameworks. Hands-on experience writing user stories, managing backlogs, and supporting agile delivery. Experience with EIS/SEIS investment platforms or similar tax-efficient investment schemes. Familiarity with digital advisory tools, robo-advisory platforms, or portfolio More ❯

/3 Days per week) Key Responsibilities: Engage with underwriters and senior business stakeholders to understand pain points, gather requirements, and translate these into clear user stories and acceptance criteria Act as a Product Owner in agile squads where appropriate, managing and prioritising the product backlog to ensure delivery aligns with strategic objectives Facilitate workshops, interviews, and … as a Product Owner, ideally in agile/iterative delivery models. Strong stakeholder engagement skills – especially working with underwriters and underwriting operations Skilled in writing Epics, User Stories, and Acceptance Criteria Familiar with digital transformation, data-driven solutions, and system migration or integration projects If you feel you have the relevant skills and experience, please make an More ❯

As a Technical Consultant, you will play a vital role in implementing ServiceNow solutions. You'll support projects by assisting in client design sessions, crafting detailed user stories, and maintaining the functional integrity of the platform and associated processes. Key Responsibilities- Apply your expertise in one or more ServiceNow products, with familiarity in ITSM, Secops, RiskOps, GRC … and HRSD being advantageous. Facilitate customer workshops and lead project demonstrations using the ServiceNow platform. Develop clear and actionable customer requirements (user stories), including scripting and configuration across various platform modules. Evaluate potential ripple effects of proposed solutions on other areas within the ServiceNow ecosystem. Communicate effectively with clients and internal teams, assisting in the management of More ❯

TPM) – Data Science, Integrations & API – London (Hybrid, 1/month in London) (Key skills: Technical Product Manager, Data Science, API, Enterprise, Integrations, Stakeholders, Roadmap, Functional Requirements, User Stories, Project Manager) A fast-growing workforce optimisation platform has been helping enterprise customers forecast, optimise, and schedule teams using data science, machine learning, and smart design. They are now … science or analytics-driven products. You should have previous experience collaborating with internal teams to analyse information needs and functional requirements and delivering artefacts such as user stories, change requests, and screen designs. A background as a Business Analyst is preferred. Experience in workforce management, scheduling, HR tech, optimisation domains, AI/ML productisation, LLM integration, MLOps More ❯

to life, this is where you’ll do your best work. As an Agile Business Analyst Consultant , you’ll be the vital link between business vision, technology, and user needs. Working at the heart of agile, cross-functional teams, you’ll help clients uncover opportunities, shape digital strategies, and turn bold ideas into tangible outcomes that deliver real … multidisciplinary agile squads to design and deliver user-centred digital products and services. Translate business goals and user insights into clear epics, user stories, and acceptance criteria. Bridge communication between technical, product, and design teams to keep delivery aligned and focused. Support product roadmaps, backlog prioritisation, and agile ceremonies to drive momentum and … quality. Advise clients on how emerging technologies and new delivery models can transform customer experiences and unlock growth. You Will Need – Experience working in agile, user-centred product or service development projects. – Proven ability to bridge technical and business perspectives within Scrum environments. – Hands-on experience with tools such as JIRA and Confluence for requirements management. – Understanding of More ❯

/transformation programs. In this role, you will be responsible for supporting both the Business Change and Technology workstreams by producing collateral such as diagrams and user stories to contribute to the overall delivery of the solution. Responsibilities: · Domain expertise: Possess a deep understanding of the banking and financial industry, including regulations, processes, and technologies. · Requirements gathering … Architects and Business teams in the design, build and QA of the solution to deliver the documented business processes. · UI Development with UCD led approach: Support the business, User Researchers, designers, and developers to capture the requirements to enhance overall user experience. · Data Flows: Analyse and map data flows within the organisation, identify bottlenecks, Pain points More ❯

improvement, and develop solutions to optimise payment flows, reduce costs, and enhance the customer experience. What you'll do Break down large features into smaller, manageable user stories with clear acceptance criteria. Ensure user acceptance by collaborating with stakeholders, defining measurable outcomes, and ensuring clear communication. Document and ensure non-functional requirements (e.g., performance, security … sprint planning, reviews, and retrospectives. Clarify requirements to the development team, manage defects, and validate fixes. Handle discovery work or spikes where needed to explore unknowns. Assist with user acceptance testing (UAT) by scenario development, scripting, coordination. Help users understand the new features and identify any remaining issues. What you'll bring Experience in understanding card payment processes More ❯

improvement, and develop solutions to optimise payment flows, reduce costs, and enhance the customer experience. What you'll do Break down large features into smaller, manageable user stories with clear acceptance criteria. Ensure user acceptance by collaborating with stakeholders, defining measurable outcomes, and ensuring clear communication. Document and ensure non-functional requirements (e.g., performance, security … sprint planning, reviews, and retrospectives. Clarify requirements to the development team, manage defects, and validate fixes. Handle discovery work or spikes where needed to explore unknowns. Assist with user acceptance testing (UAT) by scenario development, scripting, coordination. Help users understand the new features and identify any remaining issues. What you'll bring Experience in understanding card payment processes More ❯

a medical background for this position, but previous Product Owner, Product Specialist experience is essential. About the Position: As a Product Owner, you'll be the bridge between user needs, business objectives, and technical delivery. You'll work within an agile product team to define and prioritise features, ensuring each release delivers value to clinicians and aligns with … Main duties to include: Defining, refining, and prioritising the product backlog for the digital surgery platform. Translating user and stakeholder requirements into clear, testable user stories with acceptance criteria. Supporting product discovery, guiding research and usability testing alongside Product Managers and UX teams. Acting as a key link between Engineering, Product, and Design, ensuring alignment … high-quality, compliant software and hardware solutions. Leading Agile ceremonies - including sprint planning, backlog refinement, reviews, and retrospectives. Applying Behaviour-Driven Development (BDD) principles to ensure quality and user-centred design. Monitoring performance post-release and identifying opportunities for continuous improvement. Supporting compliance with medical device standards and documentation requirements. Partnering with Tech Comms to ensure clear, accurate More ❯

a medical background for this position, but previous Product Owner, Product Specialist experience is essential. About the Position: As a Product Owner, you'll be the bridge between user needs, business objectives, and technical delivery. You'll work within an agile product team to define and prioritise features, ensuring each release delivers value to clinicians and aligns with … Main duties to include: Defining, refining, and prioritising the product backlog for the digital surgery platform. Translating user and stakeholder requirements into clear, testable user stories with acceptance criteria. Supporting product discovery, guiding research and usability testing alongside Product Managers and UX teams. Acting as a key link between Engineering, Product, and Design, ensuring alignment … high-quality, compliant software and hardware solutions. Leading Agile ceremonies - including sprint planning, backlog refinement, reviews, and retrospectives. Applying Behaviour-Driven Development (BDD) principles to ensure quality and user-centred design. Monitoring performance post-release and identifying opportunities for continuous improvement. Supporting compliance with medical device standards and documentation requirements. Partnering with Tech Comms to ensure clear, accurate More ❯

with cross-functional teams (Engineering, UX, R&D, Regulatory, and Product Management) to deliver high-quality, compliant software. Translate customer and stakeholder needs into clear, actionable user stories with acceptance criteria. Lead Agile ceremonies including sprint planning, backlog refinement, and retrospectives. Partner with UX and Product to guide user research, design validation, and feature discovery. … sprint goals. Apply Behavior-Driven Development (BDD) principles and validate acceptance criteria. Participate in roadmap planning and define release content. Collaborate with Tech Comms on release notes and user documentation. Understand and sequence enabler work with Engineering. Support team demos and retrospectives to foster continuous improvement. Qualifications & Experience We have multiple openings , and we’ll match you to … years) Proven experience managing Agile backlogs and working with cross-functional software teams. Understanding of healthcare or regulated software environments (ISO 13485 preferred). Experience translating research and user needs into technical requirements. Senior Product Owner/Product Manager (5+ years) Leadership experience across full product lifecycle—from discovery to post-launch. Deep understanding of clinical workflows, interventional More ❯

role in refining payment processes, enhancing automation, and driving operational excellence across the platform. What You’ll Do Break down large product features into clear, prioritised user stories with measurable acceptance criteria. Collaborate with stakeholders to define and document requirements, ensuring alignment across teams. Create detailed process maps, data flows, and visual documentation to communicate complex concepts. … performance, scalability, and security. Identify business rules, dependencies, and process improvement opportunities. Work closely with developers and product owners to clarify requirements and validate solutions. Support discovery activities, user acceptance testing (UAT), and release readiness. Participate actively in agile ceremonies including stand-ups, sprint planning, reviews, and retrospectives. What You’ll Bring Strong knowledge of card payment processes More ❯

delivery, and adoption for core IM platforms. Key Responsibilities Own product roadmaps across trading, risk, finance, and logistics domains Translate business workflows into clear requirements and user stories Partner with traders, sales, risk, ops, finance and tech teams daily Lead sprint planning, backlog management, testing and release cycles Support integration across ETRM, market data, ERP and logistics More ❯

business stakeholders and developers in a small Agile team, contributing to both greenfield projects and enhancements to existing systems. This is an exciting opportunity for someone passionate about user experience, design, and intuitive interfaces, with the ability to complement their UI skills with strong full-stack development knowledge. Key Responsibilities UI/UX Focus (60%) Design and implement … modern, responsive user interfaces using React, NextJS, or Blazor. Create wireframes, mockups, and prototypes using tools such as Figma to … demo solutions to business stakeholders. Ensure high-quality user experiences, accessibility, and performance across applications. Collaborate with business analysts and product owners to translate user stories into intuitive, functional designs. Participate in usability testing and iterate on feedback to improve interface quality. Full Stack/Backend Focus (40%) Develop, test, and maintain microservices and backend More ❯

Role As a Service Designer, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user-centered design, critical thinking, problem-solving, and designing and building digital services and products. Working with our client would give you opportunities to develop and grow, working with major … support Experience working with Government Digital Service (GDS) service standards, applying GDS design principles Ability to create service design artefacts and outputs, such as current and future-state user journeys, personas, service concepts, service blueprints and other artefacts ‘Client readiness’, with experience facilitating workshops, design sprints, ideation sessions or similar Ability to visualise complex services in an easy … ability to balance competing views as part of the design process Being an advocate for user-centricity, with the ability to develop and translate user stories and propose design approaches or services to meet these needs and engage in meaningful interactions and relationships with users You will either already have SC (Security Check) Clearance or More ❯

process flow delivers value to the end user. What you’ll do Partner with technical teams to understand API capabilities and dependencies, defining how data fields connect between user interfaces and system payloads. Analyse existing digital processes and design future-state workflows that optimise performance, reduce friction, and enable automation. Document process flows, data mappings, validation rules, and … and product teams to design user journeys and capture screens that align with API structures and data requirements. Facilitate workshops to gather requirements, refine user stories, and validate proposed solutions with stakeholders. Communicate technical impacts, risks, and dependencies clearly to product owners and delivery leads. What you’ll bring Proven experience as a Digital or More ❯

to implement system enhancements and provide ongoing application support. Influence UX/UI and graphic design process. Develop detailed process flows, dataflow diagrams, and data migration strategies. Coordinate user acceptance testing, training sessions, and change management activities in collaboration with business partners. Prepare and present project reports. Compile and maintain all necessary compliance and audit documentation Be responsible … This includes: Serve as a custodian for the product(s) and act as the functional subject matter expert. Document and manage change requests in well-defined user stories and follow internal protocol for review and approval. Investigate and troubleshoot issues and application support inquiries, determining appropriate actions including escalation to specialized teams when necessary. You Have These More ❯