be responsible for translating client strategy into actionable requirements and solution designs that drive measurable outcomes. Your tasks will include conducting discovery workshops, mapping processes, documenting userstories and acceptance criteria, designing platform capabilities, and supporting delivery through sprint planning, testing, and hypercare. You’ll also contribute to continuous improvement efforts and, on occasion, support pre-sales … delivery. Key Responsibilities Lead client discovery workshops, stakeholder interviews, and process mapping to define current and future states. Document, and prioritise business and technical requirements into userstories, acceptance criteria, and solution artefacts. Design solutions with a strong focus on ServiceNow modules including IRM, ITSM, HRSD, and CSM. Conduct gap analysis and identify areas for process improvement. … ServiceNow modules such as IRM, ITSM, ITOM, HRSD, SecOps, and CSM. Experience in Integrated Risk Management (IRM) implementations is highly desirable. Skills & Competencies Advanced requirements engineering: userstories, acceptance criteria, process modelling, and traceability. Strong stakeholder engagement and facilitation skills across executive and technical audiences. Ability to produce clear documentation that reduces rework and accelerates delivery. Strategic More ❯
objectives, and map out new processes and requirements. The projects will be both Tech and non-Tech and will cover several different Business Areas. Key accountabilities: UserStories & Documentation Convert business requirements into detailed userstories and acceptance criteria for the development team. Maintain and update backlogs, ensuring stories are well-defined and … and translate them into clear, actionable requirements. Conduct workshops, interviews, and process mapping sessions to capture business needs. Document functional and non-functional requirements. •QA testing: Participate in user acceptance testing (UAT) and help validate that solutions meet business requirements. Create test scenarios, review test plans, and assist in defect management. Support the business during testing phases, helping … to troubleshoot and verify fixes. Skills 5 years of experience in business analysis Process mapping (as-is and to-be) UserStory creation Strong communication and interpersonal skills Strong analytical and problem-solving skills, with attention to detail Comfortable with multi-tasking and prioritising workload Organised & process-driven More ❯
of multiple concurrent projects, from solution design to implementation and post-go-live support. This role requires strong business acumen to translate complex requirements into clear userstories with complete acceptance criteria. The ideal candidate will have the confidence to challenge assumptions and protect the integrity of the product and team when necessary. Key Responsibilities (100% of … systems. Support the Lead Product Owner in decomposing Epics into Features and prioritising based on business value, risk reduction, opportunity enablement, and effort. Write high-quality userstories in Jira/Azure DevOps that meet INVEST criteria. Conduct backlog refinement sessions with the team. Maintain high standards in documentation and presentation. Engage and manage stakeholders effectively. Work … closely with the team during sprints to resolve functional queries. Model user journeys and create story maps for clarity across business and technical teams. Perform detailed analysis of system, data, and process dependencies. Collaborate with UI/UX designers to ensure WCAG 2.1 AA compliance. Assist with UAT for complex functionality. Maintain Salesforce expertise (Certified Administrator) and understanding More ❯
requirements. Translate business needs into clear and concise functional specifications. Facilitate workshops, interviews, and meetings to gather insights and drive alignment. Develop process models, use cases, userstories, and workflow diagrams. Work closely with product owners to prioritize requirements and manage backlogs. Support the development and testing teams by clarifying requirements and ensuring alignment with business goals. … Strong background in client portal projects or similar digital platforms. Exceptional stakeholder management and communication skills. Proficient in business analysis tools and techniques (e.g., process mapping, userstories, data analysis). Experience with Agile methodologies and working in cross-functional teams. Strong problem-solving skills and the ability to think strategically. Knowledge of regulatory requirements and compliance More ❯
City of London, London, United Kingdom Hybrid/Remote Options
UP3 - ServiceNow Elite partner
point, you did something for the first time. Skills: Outstanding Communication skills, professional and approachable Experience leading requirement gathering workshops Proven experience in the documentation of userstories and acceptance criteria Confident in the translation of userstories and process designs to technical teams Good knowledge of ServiceNow and its capabilities Consultancy experience working … process and requirement oversight and advice throughout Assist customers in training Assist and advise customers with Business Change initiatives Document and publish workshop output including but not limited to stories, process maps and wireframes Prepare and manage all customer facing deliverables regarding process Input into pre-sales activities to define project and service scope and deliverables Advise and drive More ❯
and facilitate workshops to capture business processes, pain points, and improvement opportunities. Develop detailed functional and non-functional requirements for Power Platform solutions. Produce process maps, userstories, and acceptance criteria. Identify dependencies, integration needs, and data requirements. 2. Solution Design Translate business requirements into Power Platform design specifications (Power Apps, Power Automate, Dataverse). Collaborate with … Technical Leads to ensure design feasibility and alignment with architectural principles. Define configuration items, data models, and key business rules. Support creation of wireframes and prototypes to visualise user experience. 3. Delivery Support Work closely with development squads to clarify requirements during sprints. Validate solution configurations and flows during build and test cycles. Create and execute functional test … . Strong understanding of data models, relationships, and common data service principles. Experience working in Agile delivery environments using Azure DevOps or similar. Ability to create userstories, acceptance criteria, and test scripts. Understanding of solution governance, ALM, and environment strategy in Power Platform. Excellent stakeholder management, facilitation, and communication skills. Desirable Familiarity with integration patterns using More ❯
City of London, London, United Kingdom Hybrid/Remote Options
VirtueTech Recruitment Group
the voice of the customer, shaping the roadmap for digital wealth and investment platforms. You’ll collaborate with stakeholders across business, tech, and compliance to deliver high-quality, user-centric products that enable investors and advisors to manage portfolios, investments, and tax-efficient schemes. Key Responsibilities … Own the product backlog, prioritizing features based on business value and regulatory requirements. Translate complex financial requirements (portfolio management, investment tracking, tax relief schemes) into actionable userstories and acceptance criteria. Work closely with tech teams to ensure delivery of secure, scalable, and compliant solutions. Collaborate with stakeholders to measure product success. Act as the subject matter … as a Product Owner or Business Analyst in WealthTech or Investment platforms. Strong understanding of investment products, portfolio management, and regulatory frameworks. Hands-on experience writing userstories, managing backlogs, and supporting agile delivery. Experience with EIS/SEIS investment platforms or similar tax-efficient investment schemes. Familiarity with digital advisory tools, robo-advisory platforms, or portfolio More ❯
City of London, London, United Kingdom Hybrid/Remote Options
Hanson Lee
/3 Days per week) Key Responsibilities: Engage with underwriters and senior business stakeholders to understand pain points, gather requirements, and translate these into clear userstories and acceptance criteria Act as a Product Owner in agile squads where appropriate, managing and prioritising the product backlog to ensure delivery aligns with strategic objectives Facilitate workshops, interviews, and … as a Product Owner, ideally in agile/iterative delivery models. Strong stakeholder engagement skills – especially working with underwriters and underwriting operations Skilled in writing Epics, UserStories, and Acceptance Criteria Familiar with digital transformation, data-driven solutions, and system migration or integration projects If you feel you have the relevant skills and experience, please make an More ❯
City of London, London, United Kingdom Hybrid/Remote Options
Noir
TPM) – Data Science, Integrations & API – London (Hybrid, 1/month in London) (Key skills: Technical Product Manager, Data Science, API, Enterprise, Integrations, Stakeholders, Roadmap, Functional Requirements, UserStories, Project Manager) A fast-growing workforce optimisation platform has been helping enterprise customers forecast, optimise, and schedule teams using data science, machine learning, and smart design. They are now … science or analytics-driven products. You should have previous experience collaborating with internal teams to analyse information needs and functional requirements and delivering artefacts such as userstories, change requests, and screen designs. A background as a Business Analyst is preferred. Experience in workforce management, scheduling, HR tech, optimisation domains, AI/ML productisation, LLM integration, MLOps More ❯
City of London, London, United Kingdom Hybrid/Remote Options
Tarka Talent
to life, this is where you’ll do your best work. As an Agile Business Analyst Consultant , you’ll be the vital link between business vision, technology, and user needs. Working at the heart of agile, cross-functional teams, you’ll help clients uncover opportunities, shape digital strategies, and turn bold ideas into tangible outcomes that deliver real … multidisciplinary agile squads to design and deliver user-centred digital products and services. Translate business goals and user insights into clear epics, userstories, and acceptance criteria. Bridge communication between technical, product, and design teams to keep delivery aligned and focused. Support product roadmaps, backlog prioritisation, and agile ceremonies to drive momentum and … quality. Advise clients on how emerging technologies and new delivery models can transform customer experiences and unlock growth. You Will Need – Experience working in agile, user-centred product or service development projects. – Proven ability to bridge technical and business perspectives within Scrum environments. – Hands-on experience with tools such as JIRA and Confluence for requirements management. – Understanding of More ❯
/transformation programs. In this role, you will be responsible for supporting both the Business Change and Technology workstreams by producing collateral such as diagrams and userstories to contribute to the overall delivery of the solution. Responsibilities: · Domain expertise: Possess a deep understanding of the banking and financial industry, including regulations, processes, and technologies. · Requirements gathering … Architects and Business teams in the design, build and QA of the solution to deliver the documented business processes. · UI Development with UCD led approach: Support the business, User Researchers, designers, and developers to capture the requirements to enhance overall user experience. · Data Flows: Analyse and map data flows within the organisation, identify bottlenecks, Pain points More ❯
City of London, London, United Kingdom Hybrid/Remote Options
83zero Ltd
improvement, and develop solutions to optimise payment flows, reduce costs, and enhance the customer experience. What you'll do Break down large features into smaller, manageable userstories with clear acceptance criteria. Ensure user acceptance by collaborating with stakeholders, defining measurable outcomes, and ensuring clear communication. Document and ensure non-functional requirements (e.g., performance, security … sprint planning, reviews, and retrospectives. Clarify requirements to the development team, manage defects, and validate fixes. Handle discovery work or spikes where needed to explore unknowns. Assist with user acceptance testing (UAT) by scenario development, scripting, coordination. Help users understand the new features and identify any remaining issues. What you'll bring Experience in understanding card payment processes More ❯
City of London, London, United Kingdom Hybrid/Remote Options
Think Specialist Recruitment
a medical background for this position, but previous Product Owner, Product Specialist experience is essential. About the Position: As a Product Owner, you'll be the bridge between user needs, business objectives, and technical delivery. You'll work within an agile product team to define and prioritise features, ensuring each release delivers value to clinicians and aligns with … Main duties to include: Defining, refining, and prioritising the product backlog for the digital surgery platform. Translating user and stakeholder requirements into clear, testable userstories with acceptance criteria. Supporting product discovery, guiding research and usability testing alongside Product Managers and UX teams. Acting as a key link between Engineering, Product, and Design, ensuring alignment … high-quality, compliant software and hardware solutions. Leading Agile ceremonies - including sprint planning, backlog refinement, reviews, and retrospectives. Applying Behaviour-Driven Development (BDD) principles to ensure quality and user-centred design. Monitoring performance post-release and identifying opportunities for continuous improvement. Supporting compliance with medical device standards and documentation requirements. Partnering with Tech Comms to ensure clear, accurate More ❯
City of London, London, United Kingdom Hybrid/Remote Options
Think Specialist Recruitment
a medical background for this position, but previous Product Owner, Product Specialist experience is essential. About the Position: As a Product Owner, you'll be the bridge between user needs, business objectives, and technical delivery. You'll work within an agile product team to define and prioritise features, ensuring each release delivers value to clinicians and aligns with … Main duties to include: Defining, refining, and prioritising the product backlog for the digital surgery platform. Translating user and stakeholder requirements into clear, testable userstories with acceptance criteria. Supporting product discovery, guiding research and usability testing alongside Product Managers and UX teams. Acting as a key link between Engineering, Product, and Design, ensuring alignment … high-quality, compliant software and hardware solutions. Leading Agile ceremonies - including sprint planning, backlog refinement, reviews, and retrospectives. Applying Behaviour-Driven Development (BDD) principles to ensure quality and user-centred design. Monitoring performance post-release and identifying opportunities for continuous improvement. Supporting compliance with medical device standards and documentation requirements. Partnering with Tech Comms to ensure clear, accurate More ❯
City of London, London, United Kingdom Hybrid/Remote Options
CXC
with cross-functional teams (Engineering, UX, R&D, Regulatory, and Product Management) to deliver high-quality, compliant software. Translate customer and stakeholder needs into clear, actionable userstories with acceptance criteria. Lead Agile ceremonies including sprint planning, backlog refinement, and retrospectives. Partner with UX and Product to guide user research, design validation, and feature discovery. … sprint goals. Apply Behavior-Driven Development (BDD) principles and validate acceptance criteria. Participate in roadmap planning and define release content. Collaborate with Tech Comms on release notes and user documentation. Understand and sequence enabler work with Engineering. Support team demos and retrospectives to foster continuous improvement. Qualifications & Experience We have multiple openings , and we’ll match you to … years) Proven experience managing Agile backlogs and working with cross-functional software teams. Understanding of healthcare or regulated software environments (ISO 13485 preferred). Experience translating research and user needs into technical requirements. Senior Product Owner/Product Manager (5+ years) Leadership experience across full product lifecycle—from discovery to post-launch. Deep understanding of clinical workflows, interventional More ❯
delivery, and adoption for core IM platforms. Key Responsibilities Own product roadmaps across trading, risk, finance, and logistics domains Translate business workflows into clear requirements and userstories Partner with traders, sales, risk, ops, finance and tech teams daily Lead sprint planning, backlog management, testing and release cycles Support integration across ETRM, market data, ERP and logistics More ❯
business stakeholders and developers in a small Agile team, contributing to both greenfield projects and enhancements to existing systems. This is an exciting opportunity for someone passionate about user experience, design, and intuitive interfaces, with the ability to complement their UI skills with strong full-stack development knowledge. Key Responsibilities UI/UX Focus (60%) Design and implement … modern, responsive user interfaces using React, NextJS, or Blazor. Create wireframes, mockups, and prototypes using tools such as Figma to … demo solutions to business stakeholders. Ensure high-quality user experiences, accessibility, and performance across applications. Collaborate with business analysts and product owners to translate userstories into intuitive, functional designs. Participate in usability testing and iterate on feedback to improve interface quality. Full Stack/Backend Focus (40%) Develop, test, and maintain microservices and backend More ❯
City of London, London, United Kingdom Hybrid/Remote Options
Stealth iT Consulting
Role As a Service Designer, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user-centered design, critical thinking, problem-solving, and designing and building digital services and products. Working with our client would give you opportunities to develop and grow, working with major … support Experience working with Government Digital Service (GDS) service standards, applying GDS design principles Ability to create service design artefacts and outputs, such as current and future-state user journeys, personas, service concepts, service blueprints and other artefacts ‘Client readiness’, with experience facilitating workshops, design sprints, ideation sessions or similar Ability to visualise complex services in an easy … ability to balance competing views as part of the design process Being an advocate for user-centricity, with the ability to develop and translate userstories and propose design approaches or services to meet these needs and engage in meaningful interactions and relationships with users You will either already have SC (Security Check) Clearance or More ❯
to implement system enhancements and provide ongoing application support. Influence UX/UI and graphic design process. Develop detailed process flows, dataflow diagrams, and data migration strategies. Coordinate user acceptance testing, training sessions, and change management activities in collaboration with business partners. Prepare and present project reports. Compile and maintain all necessary compliance and audit documentation Be responsible … This includes: Serve as a custodian for the product(s) and act as the functional subject matter expert. Document and manage change requests in well-defined userstories and follow internal protocol for review and approval. Investigate and troubleshoot issues and application support inquiries, determining appropriate actions including escalation to specialized teams when necessary. You Have These More ❯
business requirements. Conduct detailed analysis of current and target processes, identifying opportunities for efficiency, automation, and improved customer and broker experiences. Define and document business requirements, userstories, process maps, and acceptance criteria to support change delivery. Support the design and implementation of operating models, systems, and process improvements across multiple workstreams. Collaborate with project managers, architects More ❯
City of London, London, United Kingdom Hybrid/Remote Options
The Workplace Consultancy
workflows . Convert existing pricing models (Excel VBA, Python, R) into proprietary solutions and develop reusable templates or custom raters. Create clear, high-quality documentation: specifications, userstories, flow diagrams, and wireframes . Collaborate with Project Managers to resolve blockers, manage delivery timelines, and oversee client onboarding from proof of concept to live use. Mentor junior analysts More ❯
City of London, London, United Kingdom Hybrid/Remote Options
83zero Ltd
secure communications. Key Responsibilities: Work with stakeholders to capture, analyse, and document business and technical requirements. Partner with product managers and delivery teams to define priorities, userstories, and acceptance criteria. Manage and maintain requirements using Jira and Confluence . Support Agile ceremonies and ensure alignment between business objectives and technical delivery. Translate complex requirements into clear More ❯
isn’t a migration role, but a leadership position focused on delivery, continuity, and control. Key Responsibilities Lead the end-to-end management of product features, userstories, and best practices. Ensure existing systems and processes maintain full functionality during the introduction of new technology. Partner closely with stakeholders to define and prioritise requirements for both legacy More ❯
City of London, London, United Kingdom Hybrid/Remote Options
Carrington Recruitment Solutions Limited
optimisation, and governance. Experience with implementing and optimising scalable cloud infrastructure is highly valued. Backlog management:Demonstrated expertise in maintaining and prioritizing product backlogs, writing detailed userstories, and collaborating with development teams to deliver sprint goals. Agile product ownership: Experience in SAFe or similar agile frameworks, including daily scrum leadership and sprint planning. Cross-team collaboration More ❯
City of London, London, United Kingdom Hybrid/Remote Options
Carrington Recruitment Solutions Limited
optimisation, and governance. Experience with implementing and optimising scalable cloud infrastructure is highly valued. Backlog management:Demonstrated expertise in maintaining and prioritizing product backlogs, writing detailed userstories, and collaborating with development teams to deliver sprint goals. Agile product ownership: Experience in SAFe or similar agile frameworks, including daily scrum leadership and sprint planning. Cross-team collaboration More ❯