1 to 25 of 47 User Stories Jobs in the City of London

be responsible for translating client strategy into actionable requirements and solution designs that drive measurable outcomes. Your tasks will include conducting discovery workshops, mapping processes, documenting user stories and acceptance criteria, designing platform capabilities, and supporting delivery through sprint planning, testing, and hypercare. You’ll also contribute to continuous improvement efforts and, on occasion, support pre-sales … delivery. Key Responsibilities Lead client discovery workshops, stakeholder interviews, and process mapping to define current and future states. Document, and prioritise business and technical requirements into user stories, acceptance criteria, and solution artefacts. Design solutions with a strong focus on ServiceNow modules including IRM, ITSM, HRSD, and CSM. Conduct gap analysis and identify areas for process improvement. … ServiceNow modules such as IRM, ITSM, ITOM, HRSD, SecOps, and CSM. Experience in Integrated Risk Management (IRM) implementations is highly desirable. Skills & Competencies Advanced requirements engineering: user stories, acceptance criteria, process modelling, and traceability. Strong stakeholder engagement and facilitation skills across executive and technical audiences. Ability to produce clear documentation that reduces rework and accelerates delivery. Strategic More ❯

a strategic view of the product while also being hands-on with delivery teams. You'll be part of a fast-paced digital transformation team that thrives on user-centric thinking, creative problem-solving, and delivering impactful digital products and services. As a Product Owner, you will: Take ownership of the product vision and guide teams to deliver … practices. Strong collaboration skills, especially when working across both business and technical teams to achieve shared outcomes. Confidence in prioritising work, managing backlogs, and ensuring that user stories are clearly defined and ready for development. Flexibility to contribute beyond your core role — whether that's facilitating agile ceremonies, supporting analysis, or advising on service design. Natural leadership … ability to balance competing views as part of the design process Being an advocate for user-centricity, with the ability to develop and translate user stories and propose design approaches or services to meet these needs and engage in meaningful interactions and relationships with users You will either already have SC (Security Check) Clearance or More ❯

must be able to work with both business and technology stakeholders, applying an organised and proactive approach. Tasks range from business requirement gathering and documentation, writing user stories, testing, handover to IT support teams, and occasionally, ad-hoc query handling and support tasks. Responsibilities Work with Product Owners and the business to develop and detail the product … backlog in the form of epics and stories describing problems and expected outcomes, running refinement sessions with the development team. Collaborate with Creation Project Managers & other Business Analysts across the group Assist the Development Team, by providing support to the Developers and Testers on the team. Act as a communication channel between product owners, business owners and the development … productivity. Experience Required Experience with Salesforce is desirable but not essential. Ability to apply an analytical approach to requirements discovery, documentation and collaborative solution delivery. Capture user stories and artifacts in JIRA or similar tools Skilled in collecting and interpreting data, analysing results to identify patterns and trends in data. Excellent stakeholder engagement and management experience with More ❯

requirements. Translate business needs into clear and concise functional specifications. Facilitate workshops, interviews, and meetings to gather insights and drive alignment. Develop process models, use cases, user stories, and workflow diagrams. Work closely with product owners to prioritize requirements and manage backlogs. Support the development and testing teams by clarifying requirements and ensuring alignment with business goals. … Strong background in client portal projects or similar digital platforms. Exceptional stakeholder management and communication skills. Proficient in business analysis tools and techniques (e.g., process mapping, user stories, data analysis). Experience with Agile methodologies and working in cross-functional teams. Strong problem-solving skills and the ability to think strategically. Knowledge of regulatory requirements and compliance More ❯

point, you did something for the first time. Skills: Outstanding Communication skills, professional and approachable Experience leading requirement gathering workshops Proven experience in the documentation of user stories and acceptance criteria Confident in the translation of user stories and process designs to technical teams Good knowledge of ServiceNow and its capabilities Consultancy experience working … process and requirement oversight and advice throughout Assist customers in training Assist and advise customers with Business Change initiatives Document and publish workshop output including but not limited to stories, process maps and wireframes Prepare and manage all customer facing deliverables regarding process Input into pre-sales activities to define project and service scope and deliverables Advise and drive More ❯

business requirements and objectives before documenting them accurately Analysing gathered requirements and identifying gaps, inconsistencies, and potential issues Creating documentation such as business requirements documents (‘BRDs’), user stories, functional specifications, use cases, and process flow diagrams Facilitating communication and acting as the bridge between business stakeholders, project managers, and development teams Providing training to users on new … can be utilised by the business or that could impact current processes - you will collaborate with functional teams to develop test plans, test cases, and test scripts for user acceptance testing, and perform validation testing to ensure that the developed solution meets the business requirements To be considered for this position you will need to demonstrate the following … would also be considers) Strong analytical, critical thinking abilities and root cause analysis skills Experience and proficiency on the delivery of business analyst artefacts (such as user stories, BRDs, process documentation) Proficiency in data analysis techniques and tools Experience in providing systems demonstrations/training Exceptional communication skills Ability to clearly articulate messages to stakeholders and maintain More ❯

/or participating in discovery analysis meetings with the client to understand current business processes that need to be incorporated into Dynamics CRM Expert in writing User stories with elaborate definition of done Conducting GAP analyses to determine difference between application and business processes Providing a demonstration of software and solution to prospects or at customer events … Gathering system and software requirements and documentation of Product backlog/User stories Creating documentation to define workflow and requirements Identifying creative solutions for processes that aren’t fully accomplished by standard Dynamics CRM processing Working with the client to understand legacy data components and identifying and documenting the appropriate location for such data in Dynamics CRM. … Designing, architecting and implementing integrations and migrations between Dynamics CRM and a variety of products Developing end user training documentation Training users in a hands‐on methodology Providing on‐going support to end users, assisting with trouble shooting or additional training via email, phone or site visits Maintaining and expanding client relationships through delivery of high-quality services More ❯

the voice of the customer, shaping the roadmap for digital wealth and investment platforms. You’ll collaborate with stakeholders across business, tech, and compliance to deliver high-quality, user-centric products that enable investors and advisors to manage portfolios, investments, and tax-efficient schemes. Key Responsibilities … Own the product backlog, prioritizing features based on business value and regulatory requirements. Translate complex financial requirements (portfolio management, investment tracking, tax relief schemes) into actionable user stories and acceptance criteria. Work closely with tech teams to ensure delivery of secure, scalable, and compliant solutions. Collaborate with stakeholders to measure product success. Act as the subject matter … as a Product Owner or Business Analyst in WealthTech or Investment platforms. Strong understanding of investment products, portfolio management, and regulatory frameworks. Hands-on experience writing user stories, managing backlogs, and supporting agile delivery. Experience with EIS/SEIS investment platforms or similar tax-efficient investment schemes. Familiarity with digital advisory tools, robo-advisory platforms, or portfolio More ❯

engagement skills with the ability to lead workshops, communicate technical concepts clearly, and act as liaison between technical and business teams. Excellent documentation skills, including producing user stories, functional specifications, use cases, and process diagrams. Ability to validate and quality-assure dashboard outputs for usability, performance, and accuracy. Comfortable working across Agile and Waterfall project environments. Desired … parties are aligned throughout the lifecycle of the project. Support testing and validation of dashboard features and outputs to ensure they meet defined business needs. Produce user stories, process flows, and technical documentation to support requirements, decision-making, and future iterations. Coordinate with business SMEs based in both the UK and the US to align timelines, deliverables More ❯

As a Technical Consultant, you will play a vital role in implementing ServiceNow solutions. You'll support projects by assisting in client design sessions, crafting detailed user stories, and maintaining the functional integrity of the platform and associated processes. Key Responsibilities- Apply your expertise in one or more ServiceNow products, with familiarity in ITSM, Secops, RiskOps, GRC … and HRSD being advantageous. Facilitate customer workshops and lead project demonstrations using the ServiceNow platform. Develop clear and actionable customer requirements (user stories), including scripting and configuration across various platform modules. Evaluate potential ripple effects of proposed solutions on other areas within the ServiceNow ecosystem. Communicate effectively with clients and internal teams, assisting in the management of More ❯

to life, this is where you’ll do your best work. As an Agile Business Analyst Consultant , you’ll be the vital link between business vision, technology, and user needs. Working at the heart of agile, cross-functional teams, you’ll help clients uncover opportunities, shape digital strategies, and turn bold ideas into tangible outcomes that deliver real … multidisciplinary agile squads to design and deliver user-centred digital products and services. Translate business goals and user insights into clear epics, user stories, and acceptance criteria. Bridge communication between technical, product, and design teams to keep delivery aligned and focused. Support product roadmaps, backlog prioritisation, and agile ceremonies to drive momentum and … quality. Advise clients on how emerging technologies and new delivery models can transform customer experiences and unlock growth. You Will Need – Experience working in agile, user-centred product or service development projects. – Proven ability to bridge technical and business perspectives within Scrum environments. – Hands-on experience with tools such as JIRA and Confluence for requirements management. – Understanding of More ❯

interviews, workshops, and document analysis. Facilitate and lead requirements workshops with cross-functional teams. Create and maintain high-quality documentation including Business Requirements Documents (BRDs), Functional Specifications, and User Stories. Collaborate with technical and business stakeholders to ensure clear understanding of business goals and solutions. Support User Acceptance Testing (UAT) by developing test cases, coordinating test … of experience in a Project Management role, ideally in hybrid Agile/Waterfall environments. Strong experience in running workshops, eliciting requirements, and producing professional documentation (BRDs, user stories, functional specs). Solid knowledge of UAT planning and execution, including test case development and stakeholder coordination. Demonstrated ability to manage project delivery, balancing scope, time, and resources. Strong More ❯

/transformation programs. In this role, you will be responsible for supporting both the Business Change and Technology workstreams by producing collateral such as diagrams and user stories to contribute to the overall delivery of the solution. Responsibilities: · Domain expertise: Possess a deep understanding of the banking and financial industry, including regulations, processes, and technologies. · Requirements gathering … Architects and Business teams in the design, build and QA of the solution to deliver the documented business processes. · UI Development with UCD led approach: Support the business, User Researchers, designers, and developers to capture the requirements to enhance overall user experience. · Data Flows: Analyse and map data flows within the organisation, identify bottlenecks, Pain points More ❯

improvement, and develop solutions to optimise payment flows, reduce costs, and enhance the customer experience. What you'll do Break down large features into smaller, manageable user stories with clear acceptance criteria. Ensure user acceptance by collaborating with stakeholders, defining measurable outcomes, and ensuring clear communication. Document and ensure non-functional requirements (e.g., performance, security … sprint planning, reviews, and retrospectives. Clarify requirements to the development team, manage defects, and validate fixes. Handle discovery work or spikes where needed to explore unknowns. Assist with user acceptance testing (UAT) by scenario development, scripting, coordination. Help users understand the new features and identify any remaining issues. What you'll bring Experience in understanding card payment processes More ❯

improvement, and develop solutions to optimise payment flows, reduce costs, and enhance the customer experience. What you'll do Break down large features into smaller, manageable user stories with clear acceptance criteria. Ensure user acceptance by collaborating with stakeholders, defining measurable outcomes, and ensuring clear communication. Document and ensure non-functional requirements (e.g., performance, security … sprint planning, reviews, and retrospectives. Clarify requirements to the development team, manage defects, and validate fixes. Handle discovery work or spikes where needed to explore unknowns. Assist with user acceptance testing (UAT) by scenario development, scripting, coordination. Help users understand the new features and identify any remaining issues. What you'll bring Experience in understanding card payment processes More ❯

role in refining payment processes, enhancing automation, and driving operational excellence across the platform. What You’ll Do Break down large product features into clear, prioritised user stories with measurable acceptance criteria. Collaborate with stakeholders to define and document requirements, ensuring alignment across teams. Create detailed process maps, data flows, and visual documentation to communicate complex concepts. … performance, scalability, and security. Identify business rules, dependencies, and process improvement opportunities. Work closely with developers and product owners to clarify requirements and validate solutions. Support discovery activities, user acceptance testing (UAT), and release readiness. Participate actively in agile ceremonies including stand-ups, sprint planning, reviews, and retrospectives. What You’ll Bring Strong knowledge of card payment processes More ❯

delivery, and adoption for core IM platforms. Key Responsibilities Own product roadmaps across trading, risk, finance, and logistics domains Translate business workflows into clear requirements and user stories Partner with traders, sales, risk, ops, finance and tech teams daily Lead sprint planning, backlog management, testing and release cycles Support integration across ETRM, market data, ERP and logistics More ❯

quality analysis artefacts and documentation. Coordinate IT development activities and issues, supporting a major finance transformation initiative. Facilitate workshops and requirement-gathering sessions, ensuring clear, prioritised, and actionable user stories. Contribute to backlog refinement, sprint planning, and alignment with broader programme objectives. Perform complex data mapping, transformation, and analysis across large, multifaceted datasets. Design and document data flows More ❯

Role As a Service Designer, you will be joining the growing and exciting Digital Factory community who are continually sharing knowledge and expertise. We are all passionate about user-centered design, critical thinking, problem-solving, and designing and building digital services and products. Working with our client would give you opportunities to develop and grow, working with major … support Experience working with Government Digital Service (GDS) service standards, applying GDS design principles Ability to create service design artefacts and outputs, such as current and future-state user journeys, personas, service concepts, service blueprints and other artefacts ‘Client readiness’, with experience facilitating workshops, design sprints, ideation sessions or similar Ability to visualise complex services in an easy … ability to balance competing views as part of the design process Being an advocate for user-centricity, with the ability to develop and translate user stories and propose design approaches or services to meet these needs and engage in meaningful interactions and relationships with users You will either already have SC (Security Check) Clearance or More ❯

Own and manage the product backlog for core platform capabilities, ensuring alignment with business goals and market priorities. Translate business and regulatory requirements into clear, actionable user stories and acceptance criteria. Collaborate with development, UX, and data teams to deliver value incrementally and iteratively. Engage with London Market stakeholders (brokers, underwriters, associations) to understand workflows, challenges, and … initiatives (e.g. LIMOSS, Blueprint Two, Send, Whitespace, PPL, or ACORD standards). Exposure to Microsoft technologies such as Power Platform, Dynamics, or Azure. Background in product lifecycle management, user experience, or data-driven product design. Why Join Be part of the core product team shaping the future of the London Market. Opportunity to influence a high-profile transformation More ❯

process flow delivers value to the end user. What you’ll do Partner with technical teams to understand API capabilities and dependencies, defining how data fields connect between user interfaces and system payloads. Analyse existing digital processes and design future-state workflows that optimise performance, reduce friction, and enable automation. Document process flows, data mappings, validation rules, and … and product teams to design user journeys and capture screens that align with API structures and data requirements. Facilitate workshops to gather requirements, refine user stories, and validate proposed solutions with stakeholders. Communicate technical impacts, risks, and dependencies clearly to product owners and delivery leads. What you’ll bring Proven experience as a Digital or More ❯

secure communications. Key Responsibilities: Work with stakeholders to capture, analyse, and document business and technical requirements. Partner with product managers and delivery teams to define priorities, user stories, and acceptance criteria. Manage and maintain requirements using Jira and Confluence . Support Agile ceremonies and ensure alignment between business objectives and technical delivery. Translate complex requirements into clear More ❯

secure communications. Key Responsibilities: Work with stakeholders to capture, analyse, and document business and technical requirements. Partner with product managers and delivery teams to define priorities, user stories, and acceptance criteria. Manage and maintain requirements using Jira and Confluence . Support Agile ceremonies and ensure alignment between business objectives and technical delivery. Translate complex requirements into clear More ❯

skills. Self-driven with strong critical thinking. Experience collaborating with globally distributed teams. Responsibilities: Document project scope, business requirements, and process workflows. Design effective solutions and user stories aligned with business needs. Collaborate with technical teams throughout the project lifecycle. Create and execute test plans to verify system functionality. Present analysis and recommendations to senior stakeholders. Provide More ❯

isn’t a migration role, but a leadership position focused on delivery, continuity, and control. Key Responsibilities Lead the end-to-end management of product features, user stories, and best practices. Ensure existing systems and processes maintain full functionality during the introduction of new technology. Partner closely with stakeholders to define and prioritise requirements for both legacy More ❯