ability to work on network infrastructure topology and support. Third Line Technical Analysts must have a good understanding and ability to work unsupervised on various technologies which may include: VMWare and Windows server infrastructure, MS Exchange, Office 365, SPAM Titan Email Relay, Citrix, Aruba WiFi, Veeam back-up management, NAS/SAN storage, firewalls, networking, Security audits and Webroot … Experience & Qualifications: Required: At least six years' experience working in an IT support environment Proficiency in Microsoft MCP Nice-to-have: Microsoft MCSA, MCSE, MCP Citrix CCA, CCP, CCE VMWare/HyperV VCA, VCP, VCAP, VCIX, VCDX ITIL foundation IT related degree Valid driver's license and access to own vehicle (possible travel in Edinburgh area) Technical Skills: Must … have proficiency in: Microsoft Office Microsoft Windows client Microsoft Windows Server Active Directory DNS, DHCP Microsoft Exchange/Exchange Online Office 365 Remote Desktop VMWareESXiServer Clusters and SAN topology HP, Dell Server, SAN and network hardware More ❯
with Vendor Support (e.g., Dell, Broadcom, DataVita, Vyatta), Network Connectivity (University Information Services/DataVita) and Co-location site (DataVita). 3. Provide support and maintenance for virtualized systems (VMWare) 4. Contribute to the creation, maintenance, and refinement of procedural documentation for key operational tasks 5. Interpret and adhere to procedural documentation for executing operational tasks related to both … ensuring consistency, compliance, and system reliability. 6. Install, test and verify operating system patches, ensuring systems remain compliant and up to date with security and performance requirements. 7. Managing ESXi (Dell PowerEdge) server resources, including modification of RAM, GPU, CPU, Storage Disks when necessary to ensure uninterrupted service to the users. 8. Monitoring performance, health, and availability of systems More ❯
integrated project plans, risk registers, and communication strategies for stakeholders. Ensure smooth service transitions with minimal impact on users and business operations. Lead the decommissioning of legacy infrastructure, including VMwareESXi clusters for UC workloads. Provide regular progress updates to senior leadership, addressing risks, dependencies, and mitigation strategies. Required Qualifications: At least 10+ years of program or project More ❯
integrated project plans, risk registers, and communication strategies for stakeholders. Ensure smooth service transitions with minimal impact on users and business operations. Lead the decommissioning of legacy infrastructure, including VMwareESXi clusters for UC workloads. Provide regular progress updates to senior leadership, addressing risks, dependencies, and mitigation strategies. Required Qualifications: At least 10+ years of program or project More ❯
