2nd / 3rd Line IT Support Technician
- Hiring Organisation
- BrightSkye
- Location
- Coatbridge, Lanarkshire, Scotland, United Kingdom
- Employment Type
- Permanent
looking for an experienced 2nd/3rd Line IT Support Engineer to join our team and play a key role in supporting our clients' infrastructure and delivering high-quality technical solutions Job Role: As a 2nd/3rd Line Support Engineer at BrightSkye, you'll act as an escalation … service requests, both remotely and on-site. Support and manage customer environments including Active Directory, Exchange Online, Intune, Azure AD, and virtualisation platforms (VMware/Hyper-V). Configure, maintain, and troubleshoot routers, switches, firewalls, and VPNs. Deliver technical input and implementation for IT infrastructure projects and migrations. ...