Jobs 1 to 3 of 3

Technical Architect (Managed Services Multisite); London; c60K

Central London / West End -
Evolution Recruitment Solutions
IVR Vendors / Genesys GVP, Cisco CVP, Nortel MPS, Intervoice Brite, Voice Objects, Voxeo, Nuance, etc. IVR technologies; VXML, CCXML, ASR, TTS, Predictive Dialler vendors & technologies, Exposure to carrier technologies; Intelligent Networks (IN), IMS, SS7, ISUP... CRM integration; CTI popup, frontend & backend integration, iFrame embedding, Voice recording; trunk/agent side for...
Salary: 60K + Benefits
Posted: 3 days ago

IVR Telephony Analyst

Warrington, Cheshire -
TalkTalk
IVR Telephony & Support Analyst... Translate documented call flows into IVR services. Translate business requirements into Cisco UCCE call routing/Scripting and configuration design. Provide ongoing monitor, support and incident management for IVR and Cisco Telephony platform... Creation and execution of UAT plans and test cases for IVR/Telephony changes... Knowledge...
Salary: Competitive
Posted: 3 days ago

UCCE Contact Centre Consultant

Basingstoke, Hampshire -
Networking People
UCCE Consultant required for a major contact centre design and delivery project in the South East. Currently, the NP Group are supporting the expansion plans of a leading Cisco Professional Services organisation within their Contact Centre division, with the need to recruit a UCCE/IPCC/UC&C Consultant., Due to...
Rate: £500 - £525 per day
Posted: 2 days ago