Jobs 1 to 7 of 7

Technical Analyst - Avaya

Hatfield, Hertfordshire -
This position requires 2nd Line support skills of the Avaya Aura Communication Manager and the Avaya Interaction Centre Systems... Key Requirements: Avaya Aura Communication Manager. Avaya Interaction Centre. Avaya Business Advocate. Verint voice recording & workforce management. knowledge of TCP/IP networks. knowledge of Windows and Linux operating systems... Analytical mindset...
Salary: flexible benefits scheme
Posted: 20 days ago

WFO Implementations Specialist - NICE/Verint/Aspect eWFM/Teleopti

London -
Provide guidance and mentoring to fellow team members... Extensive Verint/Nice/Teleopti/Avaya core product knowledge. Nice core product knowledge (desirable) Extensive knowledge of CTI platforms such as Genesys/Cisco/Avaya etc. Good knowledge of WFM/WFO, QM & PM software. Strong knowledge of VoIP/SIP. Good Windows/Linux Knowledge. Knowledge...
Posted: 12 hours ago

2nd line Voice Engineer (Avaya)

England -
Capita - ITIN
Work within the company's ITIL framework... Experience in Avaya Aura Communication Manager, System Manager, Avaya AES and Avaya CMS. Experience with using Avaya Site Administration... Excellent technical knowledge of Avaya products and their applications. Good technical knowledge of IP telephony, VOIP and SIP... (LAN/WAN) A working knowledge of...
Salary: £40000.00 - £45000.00 per annum
Posted: 21 days ago

Cisco Voice Engineer, UCCE, Contact Center, ICM

Reading -
Lawrence Harvey
The Contact Center Engineer will have extensive experience with Cisco's Unified Contact Center Enterprise (UCCE)... ESSENTIAL SKILLS: - Cisco Certified. - UCCE / Unified Contact Center Enterprise. - Recording Technology; Verint, Nice, MediaSense. - Interactive voice response (IVR) - Customer Voice Portal (CVP) IDEAL: - Experience with Cisco HCS / Hosted Collaboration Solutions. - CCIE Voice... KEY SKILLS:...
Rate: £450.00 - £550.00 per day
Posted: 10 days ago

Service Desk Engineer

Glasgow Area -
As a Service Desk Engineer you will provide technical incident management directly to external and internal customers including first/second line remote support on our core technologies (currently includes Avaya, Verint Workforce Optimisation suite [WFO], and our bespoke applications)... DESIRABLE SKILLS: a) Ideally basic knowledge of ITIL. b) Networking/Telecomms...
Salary: 20,000 – 23,000 per annum
Posted: 2 days ago

Voice Recording Engineer - VR - Financial Sector

City of London -
Claremont Consulting Limited
Voice Recording, VR, VR Engineer, NICE, NICE Perform, Verint, CyberTech. Voice Recording Engineer - £30,000 - £60,000 + overtime & benefits - Permanent & 12 month FTC with view to go permanent - Global IT Solutions Organisation. I have an urgent requirement for up to 8 Voice Engineers to grow and progress within a really...
Salary: £30000 - £50000 per annum + overtime, benefits & package
Posted: 3 days ago

Voice Recording Engineer

City of London -
Claremont Consulting Limited
Voice Recording/Call recording Engineer, DATM NICE, Verint, Digital Audio Tape Migration, VWindows operating systems and Relational Databases... Our Client is looking for someone who has previous experience in Voice recording/Call Recording, windows Operating Systems, relational data bases (SQL and MySQL), networking and storage... * Implementation and service Delivery of...
Salary: £30000 - £60000 per annum + Benefits
Posted: 3 days ago