the customer service relationship, driving service excellence across the lifecycle of integrated security systems. This includes oversight of Genetec, Lenel, and other VMS platforms, as well as POS integration, videoanalytics, facial recognition software, access control, intrusion detection, and CCTV surveillance technologies. The SDM will work closely with internal functions (Service Desk, NOC, PMO, Engineering and Field Teams … Monitor and measure service performance across functions to ensure KPIs and SLAs are achieved Provide clients with technical guidance on supported safety and security systems, including VMS, access control, analytics, and integrations Take ownership of critical incidents, coordinating all parties to ensure swift resolution Develop and deliver training programmes, documentation, and knowledge transfer for client security and operational teams … in a Managed Services environment , with a focus on Physical Security and Safety Systems Strong technical awareness of Genetec, Lenel, and other VMS platforms , as well as POS integrations, videoanalytics, and facial recognition software Knowledge of access control, CCTV, intrusion detection, and integrated security platforms Experience developing t raining programmes and technical documentation , and delivering training to More ❯
A new contract opportunity for an AI Engineer to join a cutting-edge AI Sports company revolutionising how data and machine learning drive athletic performance, fan engagement, and predictive analytics in the sports industry. You'll be part of a highly skilled R&D team building next-generation AI solutions for real-time insights, performance optimisation, and immersive sports … analytics. THE ROLE Design, develop, and deploy AI/ML models focused on sports analytics, predictive modelling, and computer vision. Collaborate with data scientists, software engineers, and sports analysts to translate real-world data into actionable insights. Optimise AI systems for real-time environments, integrating with live data feeds and cloud infrastructure. Research and prototype cutting-edge AI techniques … pipelines. TECH STACK/REQUIREMENTS Core Skills: Python, TensorFlow/PyTorch, scikit-learn, OpenCV, NumPy, Pandas Experience With: Model training, tuning, and deployment in production environments Preferred: Sports data analytics, time-series forecasting, or computer vision experience Infrastructure: AWS/GCP/Azure, Docker, Kubernetes, MLflow, CI/CD pipelines Bonus: Experience with wearable/sensor data, player tracking More ❯
we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect … with a career that matters, and help us build a safer future. Department Overview Our world class Video Management Software allows Enterprise customers to monitor all aspects of security at their sites. From integrating videoanalytics in Windows applications to making highly scalable cloud microservices - our engineers have opportunities to work with a very diverse and exciting … model is fully supported, with a fantastic city center office in Edinburgh. Job Description What You Will Do Delivering high quality, reliable software in our cloud and on-premise video management system in an agile environment. Contributing to, and thriving in, a culture of collaboration and continuous improvement. Collaborate within your team and with international colleagues. Contribute to feature More ❯
About Ipsotek Founded in 2001, Ipsotek, an Eviden business, is a global leader in AI-powered video analytics. With over 800 successful projects spanning airports, government facilities, retail environments, and smart cities worldwide, our VISuite AI platform doesn't just process video—it understands it. We’re in an exciting phase of growth, expanding our reach and building … other relevant standards. Ability to work independently and drive initiatives forward. Desirable Experience interfacing with enterprise clients and responding to security due diligence. Knowledge of AI/ML or videoanalytics environments. Certifications such as CISSP, CISM, or equivalent. More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Ipsotek, an Eviden business
About Ipsotek Founded in 2001, Ipsotek, an Eviden business, is a global leader in AI-powered video analytics. With over 800 successful projects spanning airports, government facilities, retail environments, and smart cities worldwide, our VISuite AI platform doesn't just process video—it understands it. We’re in an exciting phase of growth, expanding our reach and building … other relevant standards. Ability to work independently and drive initiatives forward. Desirable Experience interfacing with enterprise clients and responding to security due diligence. Knowledge of AI/ML or videoanalytics environments. Certifications such as CISSP, CISM, or equivalent. More ❯
