2 Virtual Team Management Jobs in the Midlands

whole business' objectives. Hybrid - 3 days a week on site non negotiatable Permanent Manage service performance against SLAs and underpinning KPIs. Building ITIL Management Reporting Surface key risks and issues early, building effective mitigation and stakeholder management. Manage major incidents effectively internally and with customers, including clear communication … processes to identify sales opportunities and refer them to the wider business. Report costs of delivering services and other qualitative feedback to product management and sales teams. Ensure operational processes are efficient and cost-effective. Effectively manage costs whilst maintaining the overall customer experience. Create capacity & licence management … Experience of working in a customer-facing decision-making role. Leadership - Strong leadership experience in an IT Service Delivery role to motivate and lead virtual teams and partners. Experience of working within an SME focussed Managed Services Provider. IT Service Management - ITSM process design and implementation experience. more »

want to make a difference. Job Description We are looking for an experienced and motivated Account Director to join the Strategic Challenger Banks Team within GTM Banking. This role requires a strategic thinker with a deep understanding of account management practices to build and nurture strong … collaborative relationships whilst aligning client objectives with Experian business strategy. Strategic Challenger Banks is a vertical team within Experian UKs largest vertical markets Team Banking. This is a brilliant opportunity for someone with excellent Account Management and Sales skills to become a key part … and Stakeholder management skills Experience and training in a recognised sales methodology such as SPIN, Miller-Heiman etc. Proven experience in managing virtual teams to deliver and achieve targets Strong track record of regularly achieving sales targets Additional Information Our uniqueness is that we truly celebrate yours. more »