Stockton-On-Tees, County Durham, North East, United Kingdom Hybrid / WFH Options
Everpool Recruitment
Back Office Team Manager North East Homebased Full Time, Permanent Working Hours: 37.5 hours per week, Monday to Friday Salary: £32,000 ** Must live in the North East of England ** The Role: As a Back Office Team Manager, you will play a pivotal role in managing … and leading a remoteteam of Health Practitioners and Operations employees. Your primary responsibility is to ensure the delivery of exceptional Advice and Audit services, meeting quality standards, timely report completion, and adherence to Service Level Agreements (SLAs). Main Responsibilities: TeamManagement: Take … ownership of performance management, absence management, career development, employee engagement, and handle disciplinary and grievance matters within your team. Workforce Deployment: Effectively manage and deploy team members to ensure that project deadlines and performance targets are consistently met within agreed timeframes. Data Utilisation: Utilise more »
a drive for excellent customer service, strong leadership skills, commercial awareness, and experience in aligning with the whole business’ objectives. Responsibilities Service Delivery Management Manage service performance against SLAs and underpinning KPIs. Surface key risks and issues early, building effective mitigation and stakeholder management. Manage Major Incidents effectively … Define supporting processes, procedures, and maintenance schedules for consistent performance. Set-up and manage ITSM best practices and drive ongoing service maturity. Commercial Management Manage customer agreements to optimise profitability. Work with the Finance Director to create processes for analysing the costs of service delivery on a per … Experience of working in a customer facing decision making role. Leadership - Strong leadership experience in an IT Service Delivery role to motivate and lead virtual teams and partners. Experience in working within an SME focussed Managed Services Provider. IT Service Management - ITSM process design and implementation experience. more »
tools to formulate recommendations and influence business direction. If you want an exciting and rewarding career that is meaningful, consider joining our diverse team! Key Responsibilities Lead IT implementation projects for Source to Pay digital capabilities and produce the deliverables as specified by Software Development Life Cycle (SDLC … partner development organizations for the Procurement area. Stay up-to-date with Ariba and Icertis releases and new features, and work with the team to evaluate and implement new functionality as appropriate Provide leadership and guidance to the team, and ensure that team members … improving processes, structures, and knowledge within the team. Leads in analyzing current states, delivering strong recommendations that are actionable. Able to manage work across virtual teams. Project management skills, with the ability to manage multiple projects simultaneously. Ability to communicate technical information to non-technical stakeholders. #LI more »
Manchester Area, United Kingdom Hybrid / WFH Options
Giraffe360
drive sales. Innovative Commission Design: Craft and implement compelling commission structures that effectively align with our strategic goals and excite our partners. Performance Management: Monitor partner activities, analyze performance data, and implement strategies from leadership to optimize sales outcomes. Development and Training: Collaborate with the Quality Assurance teammore »