8 of 8 VoIP Jobs in Manchester

SonicWall, or Sophos firewall experience M365 & Exchange administration Backup & disaster recovery experience RMM tools exposure CompTIA/Microsoft certifications Experience with IP CCTV or VoIP Why Join Venom IT? Competitive salary – approx. £30K DOE Mileage expenses paid Private healthcare (Aviva) Company pension Gym membership Optical & dental cashback Reward Gateway discounts ...

telephony systems. Understanding of SIP trunks, call routing, PBX platforms and principles. Experience with Teams Phone, call queues, auto attendants. Hands on knowledge of VoIP deployments and troubleshooting. Networking & Connectivity Experience with business connectivity services: FTTC, FTTP, leased lines, SIP circuits. Skilled with network devices such as: SonicWALL & Watchguard firewalls ...

/11 Microsoft 365/Entra (Azure AD) Networking fundamentals (Wi-Fi, switches, patching) End-user devices, printers, and AV/conferencing tools VOIP systems and remote access tools Backup processes and infrastructure support What You Bring Previous experience in a Service Desk or Infrastructure support environment Experience leading ...

with network infrastructures Wide Area technologies such as MPLS, LES, Dark Fibre Firewalls, IDS/IPS, VPNs, Load Balancers IP Telephony/VOIP, Radio over IP An understanding/appreciation of network security and a holistic approach to cyber security across the built environment Experience of installation and commissioning ...

service desk or similar function within a multi-site environment. Strong technical troubleshooting skills across user computing, M365, basic networking, infrastructure, telephony/VoIP systems, and ERP/CRM/HR applications. Demonstrated ability to manage third-party IT service providers effectively. Excellent communication skills with the ability to translate ...

with SLAs or escalate to second/third-line support when necessary Attend customer sites for installations and troubleshooting Assist in building and supporting VOIP platforms and full-fibre networks Maintain accurate documentation for hardware and software systems Support senior engineers on projects and complex faults Desirable skills: Windows … Office 365 Basic networking concepts LAN/WAN technologies (routers, switches, firewalls) Fibre optic communications VOIP, SIP, ISDN Broadband technologies (ADSL/VDSL, FTTC, FTTP, Point-to-Point) Strong customer service focus Proactive and able to work under pressure Good initiative and problem-solving skills Full UK driving license Entry ...

fault diagnosis across all levels and coordination with third-party suppliers. Provide support and diagnostics for telephony systems. Maintain and support internal IT and VoIP platforms, ensuring high availability and reliability. Monitor network performance, availability, and security, proactively identifying and resolving issues. Perform routine maintenance including patching, firmware updates … Support & Systems Engineer role: Strong troubleshooting and problem-solving capability across systems, networks, and endpoints. Experience managing Microsoft 365 and SaaS environments. Knowledge of VoIP platforms, ideally BroadSoft and/or 3CX. Strong communication skills with the ability to engage both technical and non-technical stakeholders. Highly organised, detail-oriented ...

technical support or helpdesk environment Strong troubleshooting and problem-solving skills Experience using CRM or ticketing systems Good understanding of hosted systems, VoIP, or network infrastructure and remote support tools Excellent communication and customer service skills Ability to prioritise workload and manage multiple tasks effectively Desirable: Experience with hosted systems … VoIP, or network infrastructure Familiarity with SLA-driven environments Knowledge of engineering coordination or field service operations Key Competencies Customer-focused with a proactive approach Strong attention to detail and organisational skills Effective team player with the ability to work independently Clear and confident communicator Adaptable and able to work ...