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Operations Support Analyst (IT Support Analyst, IT Support, Support Analyst)

Operational support of Bottomline’s Cloud Services applications (PT-X Suite) - Case management via phone, portal and email (logging, acknowledgements, updates and completion of all case notes)... - Direct communication with customers of the Direct FPS Service and the VocaLink FPS Operations team. - Pro-actively informing customers and Vocalink of any...
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Bottomline Technologies
Salary: Competitive
Posted: 9 days ago