15 of 15 Voice Engineer Jobs in England

Overview of the role Responsible for the management and on-going delivery of network and voice services across the business. The role ensures the 1st line team have the necessary skills to support callers and acts as an escalation point to deliver an expert 2nd line response and provides 3rd line infrastructure support to the business. Main Responsibilities Management … network services supplier delivers the expected levels of service, ensuring KPIs and SLAs are achieved as expected. Work to identify and deliver root cause & service improvements to network and voice services. Work within the ITIL service operations framework to ensure best practice processes are executed as expected to ensure service availability is maintained. Work with the wider team to … conflicting requirements in an ever transforming and changing business environment Key knowledge and skills required for the role: Technically competent with current Network (LAN/WAN/WLAN)/Voice (VOIP) services and knowledgeable on emerging technologies/governance. Understanding of SDWAN with Fortigate architecture. Cisco Certification CCNA/CCNP desirable Technical documentation writing. Proven experience of working in More ❯

SBC Voice/Networking/DevOps Engineer Rate: £300 per day Inside IR35 for 3-6 years experience in Voice DevOps (negotiable for higher experience) Contract: 6 -12 months Location: Brighton - Hybrid 3 days per week onsite We're looking for a skilled Voice DevOps Engineer with experience in SIP, session border controllers, and automation … to join a dynamic team driving transformation in enterprise telephony. This is a hybrid role combining traditional voice engineering with a modern DevOps mindset. Key Responsibilities: Build and support highly available telephony solutions using AudioCodes and Oracle SBCs Develop scripts, tools, and APIs to improve SIP routing, call flows, and automation Integrate telephony with monitoring platforms like Grafana and … ThousandEyes Collaborate with carriers to support SIP infrastructure and hybrid voice networks Contribute to hybrid cloud telephony solutions across UCaaS and CCaaS platforms Participate in Agile sprints and support CI/CD practices for telephony automation Troubleshoot and analyse root causes of service disruptions, with a security-first mindset Essential Skills & Experience: Strong knowledge of Session Initiation Protocol (SIP More ❯

documentation is accurate, available, and regularly updated. What youll bring? Must be PC literate and proficient with Word, Excel, Visio, and MS Project. Strong knowledge of Cisco Call Manager, voice protocols (TDM & IP), and transmission/data services such as SDH is preferred. Skilled in Cisco CM, VCC, Teams, voice recording, and reporting tools like CMS, RMG, and More ❯

documentation is accurate, available, and regularly updated. What youll bring? Must be PC literate and proficient with Word, Excel, Visio, and MS Project. Strong knowledge of Cisco Call Manager, voice protocols (TDM & IP), and transmission/data services such as SDH is preferred. Skilled in Cisco CM, VCC, Teams, voice recording, and reporting tools like CMS, RMG, and More ❯

documentation is accurate, available, and regularly updated. What youll bring? Must be PC literate and proficient with Word, Excel, Visio, and MS Project. Strong knowledge of Cisco Call Manager, voice protocols (TDM & IP), and transmission/data services such as SDH is preferred. Skilled in Cisco CM, VCC, Teams, voice recording, and reporting tools like CMS, RMG, and More ❯

At Applicable, we specialise in delivering seamless Microsoft 365 and Unified Communications solutions to enterprise clients. As we continue to grow, we're looking for a motivated M365 Teams Voice Engineer/Specialist to join our Site Transition team - someone who's eager to learn, contribute, and grow into a future leader in technical consultancy or project management. … The Role As a M365 Voice Specialist, you'll play a key role in enabling customer sites and users on our platforms. You'll work closely with internal teams, partners, and clients to deliver repeatable, high-quality deployments using our proven methodologies. This is an ideal opportunity for someone with foundational Microsoft 365 knowledge and some hands-on experience … value delivery • Participate in remote and on-site work as needed What We're Looking For Basic to intermediate Microsoft 365 certification Some experience with Unified Communications (e.g., Teams Voice, SIP trunking, SBCs) Strong communication and documentation skills A proactive, customer-focused mindset Willingness to work flexible hours during key project phases Full UK driving licence Desirable (but not More ❯

industry experience, we are committed to upholding the highest ethical and professional standards to our partners and clients alike. Overview of Job Function The Engineering team seeks an experienced engineer to add to our client’s high-performance team. This position is responsible for the maintenance, development, and configuration of the bank's voice recording (Verint Workforce Management … or similar planning around change control. Lead Patch Management Activities Outside of working hours (Overtime applies). Minimum Requirements 5+ years’ experience in the field of software engineering on Voice Recording products ranging from 8.9, NIM, NTR, Fusion/Compass, Verint Recording, Verba Recording, Redbox. Level 3 Support knowledge within the Verint Workforce Management platform (V.15). Experience with More ❯

essential for managing Service Request Forms, issuing network instructions, coordinating teams, and ensuring compliance with testing procedures and regulatory standards. What youll bring? Strong knowledge of Cisco Call Manager, voice protocols (TDM & IP), and transmission/data services such as SDH is preferred. Practical and theoretical expertise in Cisco CM, VCC, Teams, voice recording, data services, and reporting More ❯

essential for managing Service Request Forms, issuing network instructions, coordinating teams, and ensuring compliance with testing procedures and regulatory standards. What youll bring? Strong knowledge of Cisco Call Manager, voice protocols (TDM & IP), and transmission/data services such as SDH is preferred. Practical and theoretical expertise in Cisco CM, VCC, Teams, voice recording, data services, and reporting More ❯

essential for managing Service Request Forms, issuing network instructions, coordinating teams, and ensuring compliance with testing procedures and regulatory standards. What youll bring? Strong knowledge of Cisco Call Manager, voice protocols (TDM & IP), and transmission/data services such as SDH is preferred. Practical and theoretical expertise in Cisco CM, VCC, Teams, voice recording, data services, and reporting More ❯

M365 Teams Voice Engineer who has basic to intermediate Microsoft 365 certification and some experience with UC/Unified Communications (Teams Voice, SIP Trunking, SBCs) is required for a well-established consultancy based in Bristol, South West England. ALL LEVELS OF EXPERIENCE CONSIDERED If youre an experienced Microsoft 365/UC Specialist then wed love to hear … JOB OVERVIEW The company specialise in delivering seamless Microsoft 365 and Unified Communications solutions to enterprise clients. As they continue to grow, theyre looking for a motivated M365 Teams Voice Engineer who has basic to intermediate Microsoft 365 certification and some experience with UC/Unified Communications (Teams Voice, SIP Trunking, SBCs) to join their Site Transition … Team. Working as an M365 Teams Voice Engineer youll play a key role in enabling customer sites and users on the companys platforms. As the M365 Teams Voice Engineer youll work closely with internal teams, partners, and clients to deliver repeatable, high-quality deployments using the companys proven methodologies. DUTIES Your duties as the M365 Teams More ❯

mission is to provide tailored technology services that meet the unique needs of our clients, fostering a culture of collaboration and excellence. About the Role The Senior Telecoms and Voice engineer is responsible for the design, implementation, and maintenance of voice communication systems. They play a vital role in supporting and optimising voice network performance, ensuring … high-quality voice services, and troubleshooting complex infrastructure. As part of the role, they will carry out customer voice implementations, build and maintain hosted and dedicated PBXs, manage SBCs, call routing and unified communications infrastructure. They provide expert technical support, create and maintain detailed documentation, and stay ahead of industry trends and emerging technologies. This role involves close … Additionally, they will contribute to the successful delivery of new communication systems, working alongside infrastructure engineers and consultants to implement robust, high-quality solutions. Responsibilities Design, implement, and maintain voice communication systems, including call center solutions, hosted voice services, and call recording systems. Perform a broad range of support activities in adherence to prescribed service levels across various More ❯

Voice Engineer Leeds (Hybrid - 2 days on site) A well-established technology services provider is looking to expand its Delivery Team with the addition of a Voice Services Technician. This position plays a key role in supporting the delivery of IP telephony and unified communications (UC) solutions, working closely with both internal departments and customers to ensure … smooth, accurate and timely provisioning of services. This is a customer-facing support role involving both administrative and technical tasks across small-scale voice deployments. Working under the guidance of senior delivery and engineering teams, the successful candidate will help manage and configure systems such as cloud telephony and Microsoft-hosted collaboration services. While prior experience with platforms like … agreed service levels * Using internal CRM tools (e.g., Microsoft Dynamics) to manage workflow from contract signature through to provisioning and billing * Drafting and issuing customer-facing documentation, including tailored voice configuration templates and bespoke call flow diagrams * Carrying out user and hardware allocation, voice platform setup, and configuration of specific requirements * Using external portals to provision third-party More ❯

re more than just a leader in Unified Communications as a Service (UCaaS) - we're a dynamic, forward-thinking team revolutionizing the way businesses connect and communicate. We provide voice, data, and mobile solutions to businesses across the UK, Germany, Spain, and the Benelux region, and we're expanding rapidly to bring digital automation and Gamma-powered services to … DevOps practices, tooling and a background working in such a team. What will you be doing day-to-day? Responsible for the implementation, operation, and maintenance of the core voice/UCaaS network s alongside the wider Product & Voice Operations Team whom you will also provide support to, fostering a culture of continuous improvement and knowledge sharing. Develop … and implement technical standards & best practices how we operate our core voice network infrastructure. Monitor/Respond to incidents across Gamma's Core voice/UCaaS Network. This will involve you providing technical guidance for incidents, performing mitigating actions and supporting/performing any complex change activity. What you'll need: Problem-solving skills are imperative to this More ❯

Job Description Data Engineer (Managed Services Engineer - Structured, Fibre and Voice Cabling systems) London, Surrey, Basingstoke and surrounding areas Permanent, Full Time Summary NG Bailey IT Services are currently recruiting a Data Engineer (Managed Services Engineer - Structured, Fibre and Voice Cabling systems) with experience in both structured and voice cabling to support our … contract covering the London region responding to break fix/faults across and minor projects across our portfolio. The Cabling Engineer will have experience of installation and fault finding of Structured and Voice Cabling systems. Some of the key deliverables in this role will include: Be responsible in ensuring all calls allocated are delivered within NG Bailey’s … Ensuring design and installation meets internal and client specifications and statutory requirements. Have evident experience working within ‘Live’ Customer sites. Have evident experience of the installation of Structured and Voice Cabling Systems Be fully conversant with the setup and operation of Fluke Analysers Locate and rectify faults on structured cabling systems What we are looking for: Willing to travel More ❯