Jobs 1 to 14 of 14

Real-Time Planning Analyst

Manage advisor schedules for the workforce through WFM (i360) Manage shrinkage activity to ensure planning forecasts are adhered to, highlighting over and under delivery and recommending corrective actions. Monitor real time call performance using workforce management and telephony reporting to ensure maximum productivity... Sound knowledge of telephony platforms, Avaya preferred...
Fife -
Sanderson
Salary: £22000 - £24000 per annum + Excellent Benefits
Posted: Yesterday

Workforce Management Analyst/Developer

Provide ad-hoc large scale, statistical analysis for the retail teams covering all elements of Workforce Management... Data Evaluation Skills and Data Analysis. Excellent mathematics and analytical skills. Excellent working knowledge of Microsoft Excel... Knowledge of SQL/VB programming. Knowledge of relational databases, table structures and SPROCS... Experience with BI...
West London -
Dixons Carphone
Salary: Competitive
Posted: 22 days ago

SAP Functional / Business Analyst - St Neots - £50K + bonus

Service Management (SM) - Sales and Distribution (SD) - Plant Maintenance (PM) A chance to work with SAP Cloud for Customer! Project Delivery Software Projects - Stakeholder Management... **Experience in SAP functional and configuration - including project implementation. **Knowledge of SAP Service Management Module (SM) **Skills with Workforce Management, Click Service / Optimization (Desirable, not...
St. Neots, Cambridgeshire -
Senitor Associates
Salary: £45000 - £50000 per annum + Bonus
Posted: 4 days ago

Senior Planning Manager

To manage client relationships and expectations from a resource and future capacity planning perspective. About Capita | Customer Management: Capita Customer Management is part of Capita plc, the UK's leading provider of business process management and integrated professional support service solutions, with 68,000 staff across the UK, Europe, South...
Leeds -
Capita plc
Salary: £30000 - £35000 per annum + Benefits
Posted: Yesterday

IT / Telecoms Analyst

VOIP/NGN/SIP/ISDN30/Network administration. - User acceptance testing, release management and routine system checks... -Asset Management... -3rd party fault analysis... Mitel / Avaya / Cisco / HP / Prairiefyre / Rostrvm / Windows / Linux / Ardencom / MCD / VMCD / Call Director / Intelligent Queue / IVR / Noble / Oracle / CCM / IQ / SQL / CTI / UC / Unified communications / Contact Centre Systems / Multimedia /...
Stoke-On-Trent, Staffordshire -
LA International
Salary: £23000 - £27000 per annum + Benefits
Posted: Yesterday

Senior Planning Manager

You will also manage client relationships and expectations from a resource and future capacity planning perspective. About Capita | Customer Management: Capita Customer Management is part of Capita plc, the UK's leading provider of business process management and integrated professional support service solutions, with 68,000 staff across the UK,...
Cheshire -
Capita plc
Salary: £28000 - £35000 per annum + Benefits
Posted: 18 days ago

Workforce Manager UK

Focused on delivering strategic information technology solutions that address the complex business needs of its clients, Cognizant uses its own on-site/offshore outsourcing model to provide applications management, development, integration, and reengineering; infrastructure management; business process outsourcing; and numerous related services, such as enterprise consulting, technology architecture, program management,...
South East -
Cognizant
Posted: 25 days ago

Web Developer - ASP.NET MVC

We’re looking for ambitious, talented and inventive software engineers to join our Product Development team, who are responsible for developing Crown’s leading range of Workforce Management application systems. To be successful in this role, you will be passionate about your work and have the skills to translate business...
Tamworth, Staffordshire -
Crown Computing Ltd
Salary: From £25,000 to £40,000 per annum DOE + Benefits
Posted: 8 days ago

Planning Analyst

About Capita | Customer Management: Capita Customer Management is part of Capita plc, the UK's leading provider of business process management and integrated professional support service solutions, with 68,000 staff across the UK, Europe, South Africa and India... With more than 14,500 colleagues across 19 contact centres in...
Sheffield -
Capita plc
Salary: £19000 - £20000 per annum + Benefits
Posted: Yesterday

Planning Manager

About Capita | Customer Management: Capita Customer Management is part of Capita plc, the UK's leading provider of business process management and integrated professional support service solutions, with 68,000 staff across the UK, Europe, South Africa and India... Produce pro-active models of "What If" scenarios to support commercial,...
Rotherham -
Capita plc
Salary: £25000 - £30000 per annum + Benefits
Posted: 2 days ago

Escalation Engineer (Tier 2)

We are a profitable and growing company in the exciting virtual, on demand contact center space and in this role, you will be an integral part in meeting and exceeding the needs of our customer base through issue resolution to SLA; helping to drive complex client issues to closure; helping...
Reading, Oxfordshire -
LiveOps Cloud
Posted: 11 days ago

Testing Lead

The Test Lead will be responsible for assisting with the planning and managing all aspects of Testing for client Projects, covering Static Testing, System Testing, Migration Testing, System Integration Testing, Acceptance Testing, Implementation Testing and Parallel Run (Service Rehearsal) Testing, including: Help in producing the Test Strategy to cover all...
Peterborough, Cambridgeshire -
NGA Human Resources
Salary: Competitive
Posted: 3 days ago

Java Support Engineer, Java, Linux, SQL, Hook, Hampshire to £50,000

The Java Support Engineer should have experience of deploying Java applications with Glassfish, Websphere or Tomcat or any J2EE middleware runtimes. Basic knowledge of Java web and/or mobile application development is also required... Experience in shell scripting... SQL, NOSQL and have used one or more of the DB2, MYSQL,...
Hook, Hampshire -
Ascend Consulting
Salary: From £35,000 to £50,000 per annum
Posted: 2 days ago

Planning Manager

About Capita | Customer Management: Capita Customer Management is part of Capita plc, the UK's leading provider of business process management and integrated professional support service solutions, with 68,000 staff across the UK, Europe, South Africa and India... Produce pro-active models of "What If" scenarios to support commercial,...
Glasgow -
Capita plc
Salary: £30000 - £35000 per annum + Benefits
Posted: 11 days ago