Jobs 1 to 7 of 7

Technical Support Analyst, IP, Exchange

Skills/ qualifications required: ITIL V3 Awareness. PC literacy, with high level of proficiency in Windows operating systems and Microsoft Office applications. Including Server 2003/2008, and server applications such as Exchange, Domain controllers... Comprehensive knowledge of the Contact Center operations and supporting technology Common ACD Systems (Aspect, Avaya, Nortel, and...
Hertfordshire -
Harvey Nash plc
Salary: £30000 - £35000 per annum + Benefits + on call
Posted: 6 days ago

IT / Telecoms Analyst

VOIP/NGN/SIP/ISDN30/Network administration. - User acceptance testing, release management and routine system checks... -Asset Management... -3rd party fault analysis... Mitel / Avaya / Cisco / HP / Prairiefyre / Rostrvm / Windows / Linux / Ardencom / MCD / VMCD / Call Director / Intelligent Queue / IVR / Noble / Oracle / CCM / IQ / SQL / CTI / UC / Unified communications / Contact Centre Systems / Multimedia /...
Stoke-On-Trent, Staffordshire -
LA International
Salary: £23000 - £27000 per annum + Benefits
Posted: 6 days ago

Direct & Partner Sales Manager - Contact Centre Technology Solutions

Direct & Partner Sales Manager, Solutions Job requirements: > Knowledge of Verint solutions including WFO, WFM, Recording, and Quality Monitoring... - Knowledge of eLearning and Advanced Scorecards is required... > Experienced user of basic applications such as MS Dynamics CRM, Word, Excel, Power Point, and Outlook... You may have worked in the following capacities:...
Reading -
Recruitment Revolution Limited
Salary: £40,000 to £45,000 per annum £90,000-£110,000 OTE Uncapped + Bens
Posted: 15 days ago

Senior Planning Manager

You will also manage client relationships and expectations from a resource and future capacity planning perspective. About Capita | Customer Management: Capita Customer Management is part of Capita plc, the UK's leading provider of business process management and integrated professional support service solutions, with 68,000 staff across the UK,...
Cheshire -
Capita plc
Salary: £28000 - £35000 per annum + Benefits
Posted: 14 days ago

Planning Analyst

About Capita | Customer Management: Capita Customer Management is part of Capita plc, the UK's leading provider of business process management and integrated professional support service solutions, with 68,000 staff across the UK, Europe, South Africa and India... With more than 14,500 colleagues across 19 contact centres in...
Sheffield -
Capita plc
Salary: £19000 - £20000 per annum + Benefits
Posted: 14 days ago

Planning Manager

About Capita | Customer Management: Capita Customer Management is part of Capita plc, the UK's leading provider of business process management and integrated professional support service solutions, with 68,000 staff across the UK, Europe, South Africa and India... Produce pro-active models of "What If" scenarios to support commercial,...
Runcorn -
Capita plc
Salary: £28000 - £32000 per annum + Benefits
Posted: 14 days ago

Enterprise Architect - CRM/Contact Centre

Utilising your expansive EA experience, you will have proven experience of architecting significant applications (a CRM/Telephony solution for example)... You will ideally have experience of integrating CRM solutions in to numerous business units, with experience of MS Dynamics being advantageous. Any workforce management or process automation experience would be...
Wilmslow, Cheshire -
Sanderson
Salary: £68000 - £74000 per annum + Car Allowance & Bonus
Posted: 2 days ago