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Service Desk Analyst (1LS)

Crewe, Cheshire -
Duties: - Dealing with incoming incidents in a professional, courteous manner over the phone and via email web, internet & HTML... checking which DNS is assigned; flushing the DNS cache; nslookup to DNS server; checking the DHCP scopes... => Use Remote Desktop / Assistance... => Troubleshooting Internet Explorer and Content Access Issues... Desirable criteria: - Certification...
Posted: Yesterday