Jobs 1 to 2 of 2

Service Desk Analyst / Technical Support / IT Helpdesk

Milton Keynes, Buckinghamshire -
The company design and implement innovative solutions and provides professional managed services working to an ITIL framework... Logging and updating all key information regarding the support call on the Company’s Incident Management Application. Resolving the support call in a quick and efficient manner, paying particular attention to Company SLA’...
Salary: £18k - 24.5k per year
Posted: 4 days ago

2nd Line Service Engineer

High Wycombe -
Recruitment Genius
Review tickets and respond to users appropriately and within established SLA standards; resolve open tickets in a timely and professional manner, ensuring a positive client experience... Knowledge and Experience: - Experience working on an ITIL based Service Desk... - Experience of AVAYA handsets. - Experience with Office 365. - Experience with Citrix Xendesktop and...
Salary: £25000 - £35000 per annum
Posted: 4 days ago