Technical Service desk or technical call center experience is necessary. Disciplined, systematic problem solving skills required. Hands-on work experience with the following: Windows Operating systems Clients: Windows7, Windows Vista, WindowsXP, Windows 2000 Servers: Windows 2000, Windows 2003, Windows 2008, Knowledge of Active Directory, Exchange 2003/2007 ITSM ticketing tools such as Remedy, HP Service Center, Peregrine Service Center User account creation for Active Directory, Exchange Mailboxes, Distribution lists Remote desktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools MS Office Suite (XP, 2003, 2007): MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, MS Project, and MS Vision Internet browsers (e.g. Explorer, Chrome, Firefox), VPN and remote dial-in users Support for laptop, desktops, and printers PDA and blackberry support Others: Adobe Acrobat more »
Microsoft Packages, Server, Software, Hardware, Office 365, Active Directory, TCP/IP, DHCP, Firewall & VOIP would be desirable. Skills required Desktop Support of Windows 2000/XP Professional in a Windows 2000 Active Directory environment routers & firewalls, Exchange, Microsoft Office 2000, Internet Explorer and … cloud technologies Buzzword: - IT Support, Helpdesk Support, 1st Line Support, 2nd Line Support, 3rd Line Support, Network Engineer, Support Engineer, Desktop, Support Analyst, WindowsXP/7/8, 10, Windows Server, Exchange, Active Directory (AD), Virtualisation, VMWare, Hyper-V, Azure, SQL, PowerShell, Visual more »
Storage support, VMware Administration • Config/Management, System Build, File Storage Management and System Administration. • Operational Server Support and can include troubleshooting of Windows, SCOM, SCCM, Storage & Backup environments as part of your team responsibilities. • Experience of working in controlled Data Centre environments. • Day-to-Day Management of … including troubleshooting, software updates, AV and monitoring • Project engagement and investigating where the current solution could be developed ESSENTIALS SKILLS/QUALIFICATIONS: • 5+ WindowsXP/7/10/11 experience • 5+ Windows Server 2012/2016/2019/2022 infrastructure experience … Knowledge and understanding of Microsoft RDS, WSUS, SCCM, and SCOM. • Hands on experience of supporting Operational activities, monitoring & troubleshooting in all areas of Windows, Storage and Backup infrastructure and workstations. • Understand performance monitoring and be able to produce performance reports. • Stabilizing developed infrastructure solutions using Microsoft methodologies in more »
for an experienced and confident individual who will be responsible for supporting, maintaining, and upgrading existing systems. Someone who is technically strong in Windows, Office, Office 365, Microsoft Hyper-V, High Performance Compute (HPC), Networking and Windows/Linux Server technologies and can assist with BAU … Support, new implementations, migrations, and newly acquired business Integrations. Core Responsibilities: Senior IT support – Windows OS, Skype, Microsoft Office, DCRM Administration of Microsoft AD, ADAXES Mobile Phone configuration and support using MDM (Mobile Iron/Intune) Participation in incident, problem and change management adhering to ITIL best practices … following is required: Experience supporting High Performance Compute (HPC) environments Ability to diagnose and resolve hardware issues on laptops, workstations and enterprise servers. Windows Server 2008, 2012 and 2016, including DNS, DHCP & WINS Microsoft Active Directory MicrosoftWindows 10, 7 and XPMicrosoft Hyper more »
UK driving license Proven trouble shooting skills Previous experience in a similar role with ITIL environment PC/desktop support knowledge including MicrosoftWindows NT/98/XP onwards Experience with mobile connectivity (e.g. Android/iphone) Knowledge of SCCM Good knowledge of HP Workstation more »
