Bournemouth, Dorset, South West, United Kingdom Hybrid / WFH Options
Sterling Bridge Limited
finance. If youre passionate about tech, love solving problems, and want to work in a space where innovation happens daily this is for you. Required Skills: Strong experience with Windows Server, Microsoft 365 & Active Directory Good knowledge of networking, VPNs, DNS/DHCP, and firewalls Exposure to cloud platforms (Azure/AWS) Excellent troubleshooting and communication skills Interest in More ❯
in a 1:1 environment Contribute to project tasks and assist with infrastructure improvements Ensure cybersecurity and safeguarding standards are maintained Key Skills & Experience: Strong experience in Office 365, Windows Server, Azure, and core infrastructure (AD, DHCP, DNS) Knowledge of ITIL-based service management processes Experience with device management (JAMF, MDM, Intune) and Apple technologies Excellent problem-solving, organisational More ❯
level of personal motivation Professional approach to working with individuals both internally and external to the organisation Knowledge & Experience Essential Experience of following documented processes Experience of working with Windows 10 and Microsoft Office software Experience of working in a customer focussed service Experience of managing and prioritising own workload to meet targets Desirable Experience of setting up and More ❯
maintenance across the IT infrastructure. Provide excellent customer service, ensuring users feel supported and informed. About You Proven experience in a 2nd Line Support role. Strong troubleshooting skills across Windows, Office 365, and network environments. Excellent communication and interpersonal skills. A proactive, solution-focused approach with strong attention to detail. Ability to work independently and as part of a More ❯
to staff and students, ensuring smooth day-to-day IT operations. Monitor, prioritise, and resolve support requests efficiently, escalating complex incidents where necessary. Maintain and support IT infrastructure including Windows, Office 365, and core network services (AD, DHCP, DNS). Manage and track IT assets, licences, and documentation to ensure accuracy and compliance. Support cloud and on-premises platforms … the organisation. Collaborate with central IT teams to resolve infrastructure or system-wide issues promptly. About You Proven experience providing 1st & 2nd line technical support. Strong troubleshooting skills across Windows 10/11, Microsoft 365, and network systems. Familiarity with Azure AD & Intune. Excellent communication and customer service skills, with a calm, proactive approach. Strong attention to detail and More ❯
a wide range of IT environments. Primary technology focus is Microsoft 365 - but you will also be involved with supporting and implementing many other technologies such as Active Directory, Windows Server, Hyper-V, Networking, Firewalls, Managed Wi-Fi, VoIP, Windows 11, Apple OS and more. The role is customer facing, both over the phone and in person. You … support experience dealing with multiple clients and/or sites in a similar MSP environment. Excellent customer service skills and experience. Excellent understanding and support experience of Microsoft 365, Windows Server , Active Directory, Windows 10/11, IP Networking, Firewalls, Broadband Services. Full driving license and own vehicle. Preferable Requirements: Experience of hardware from HP, Dell, Draytek, SonicWall More ❯
Bournemouth, England, United Kingdom Hybrid / WFH Options
Protect Line
our customers. Key Responsibilities: Acting as the final escalation point for the IT helpdesk, resolving complex technical issues escalated from 1st and 2nd line support. Managing and maintain the Windows Server 2016 domain environment and above. Administering and supporting Linux based systems. Taking responsibility for the diagnosis and resolution of system service issues. Participating in and leading a variety … Directory, Microsoft 365, our CRM, and phone systems. What Makes You Our Perfect Match? Proven experience working in a senior IT support or infrastructure role. Exceptional understanding of MicrosoftWindows Server environments (2016 and above) and Active Directory. Some experience with Linux Server Management. Proficiency in administering Microsoft Exchange and/or Exchange Online. A solid understanding of networking More ❯
Bournemouth, England, United Kingdom Hybrid / WFH Options
Protect Line
Supporting general office infrastructure, including desk wiring and network connectivity. What Makes You Our Perfect Match? Demonstrable experience in an IT helpdesk or support role. Strong understanding of MicrosoftWindows operating systems (Windows 10/11). Familiarity with Microsoft Office 365 administration and common applications (Outlook, Word, Excel, Teams). Ability to troubleshoot common hardware and software More ❯