as a 1st/2nd line support engineer or in a similar technical support role. Excellent problem-solving and communication skills with a customer-oriented approach. Solid knowledge of Windows and macOS operating systems, as well as Microsoft Office Suite. Familiarity with network technologies, such as TCP/IP, DNS, DHCP, VPN, and Wi-Fi. Experience troubleshooting hardware and More ❯
cause analysis, and proactive risk reduction Leading the planning and smooth delivery of IT projects and upgrades Ensuring backups, monitoring, certificates, and asset management run like clockwork Overseeing networking, Windows Server, M365, virtualisation, and hosting environments Communicating clearly with internal teams, senior leadership, and external partners Supporting long-term roadmap activity, including migration from on-prem to cloud platforms … What you’ll bring to the table: Strong background in IT infrastructure, support, and systems administration Proven experience leading or managing an IT team Solid understanding of Windows Server, networking, virtualisation, and cloud concepts Comfortable working with security standards and best practice frameworks Confident making decisions, owning problems, and driving improvements Excellent communication skills with the ability to translate More ❯