monitoring, and alerts. Deliver configured, fault-free hardware assets within SLAs. Person Specification Qualifications: Degree in a relevant field; professional technical qualifications in MicrosoftWindows Networking. Experience: Solid background in Windows Network environment, Microsoft technologies (Windows 10, Servers, Office 365), cloud-based infrastructure support, and a proven more »
in ticket systems (Jira) Familiarity with server roles (AD DS, DNS, DHCP, etc.) Expertise in Windows Server 2012, 2016 & 2019 Knowledge of MicrosoftWindows 7 - 11 Understanding of WiFi technologies and network topologies Familiarity with Routers, managed Switches, and related hardware Preferred Experience: Microsoft certifications ITIL V3 or more »
etc.) accurately in the Service Management toolset Managing users, computers, and group membership within Active Directory Support and troubleshooting of Microsoft Operating Systems (e.g. Windows 10) Imaging and updating end user devices in line with local policy Installing and updating end user software applications Issuing End User Devices and … managed by the 1 st Line Support team Deploying, supporting, and maintaining IT Devices (Laptops), Print services, Audio Visual services and Operating Systems (MicrosoftWindows 10) Essential You have notable experience in the following: Providing L1 technical support covering:Incident, Problem and Change Management Working in a desktop support more »
