various levels of IT knowledge and directly supporting top-level management and global senior executives remotely and in person Familiarity with: Microsoft O365. MicrosoftWindows 10 & 11 OS and applications support. Apple macOS and applications support. Mobile Phone (Android & iOS) and Mobile Device Management. Remotely supporting end users. ITIL more »
mobile devices according to group standards, ensuring devices are registered appropriately within group platforms • Install, configure, support and troubleshoot software application and services including Windows platforms, Microsoft Office 365, Internet Browsers, Terminal Services, backup software, Active Directory and Citrix thin client and locally-installed business applications where required • Work … request tickets • Providing customer/team updates with clear and concise information Knowledge and Skills • Excellent knowledge of Digital Workplace technologies and support activities – Windows, Office 365, Active Directory user and group administration, Mobile/Intune • Excellent knowledge of desktop infrastructure & current windows desktop OS support • Good knowledge more »
