service delivery team. As the successful Service Desk Engineer you will have: Experience as a ServiceDesk engineer (1st/2nd line level) supporting SMEs. Windows Server 2016 and Windows 2019 Windows 10 Active Directory SharePoint 365 Office 365 Excellent communication and problem solving skills Knowledge of the … following: Basic Understanding and troubleshoot issues, using: MS Windows Server 2016/2019 and Office 365 based email PC/Server Hardware; diagnose and upgrade, both hardware and firmware on PCs understanding of Raid configurations, iLO, on servers. Active Directory configure new users, new OUs, configure sites and services more »
Department of Materials, Parks Road, Oxford, England
University of Oxford
internal ICT systems. Learn to provide first-line user support requests concerning IT hardware, IT software, and audio-visual equipment, in a predominantly MicrosoftWindows environment. Learn and develop to manage a case load of service incidents and standard change requests, ensuring that at all times requests are handled more »
Oxford, Oxfordshire, United Kingdom Hybrid / WFH Options
Planet Recruitment
and related monitoring and management systems. Demonstrable experience of applying security controls in one or more of the following areas: Unix/Linux Servers, Windows servers, firewalls, IDS/IPS, vulnerability management, WAF, Wi-Fi, mobile security, Data Loss Prevention, digital certificates, encryption and authentication techniques, forensics, and LAN more »
or python scripting languages. Developing and operating using open source and commercial software within a cloud-centric environment Server build and administration, Linux, and Windows Working in an agile way following DevOps principles Test Driven Development with appropriate tools and frameworks. Monitoring, Alerting, Logging. Exposure to methods and tools. more »
Jira Use application log files, SQL and other diagnostic tools and methodologies to resolve issues, including data issues, coding issues and reviewing application and Windows/SQL logs to identify the cause Liaise with Problem Management, Development and Product teams as well as Third Party subcontractors when required Replicating … SQL Server and writing SQL/T-SQL queries for fixing data issues Strong 2nd line software/application support experience Experience of MicrosoftWindows Server and applications Ability to prioritise and execute tasks Excellent time management/ownership of personal Jira queues Strong written and verbal communication skills more »