1 of 1 Wintel Support Engineer Jobs

2nd Line Wintel Support Engineer - Must have a valid DV Clearance Join a team where your ideas, technical skills and collaboration will help shape the future of IT support. We're looking for a skilled 2nd Line Wintel Support Engineer who thrives in fast-paced environments and enjoys supporting high-profile users across critical … infrastructure. You'll be part of a dedicated team providing 2nd and 3rd line support across a broad Windows estate, with opportunities to grow your technical skills while contributing to a service that really makes a difference. Key responsibilities: Provide 2nd Line support within a team of experienced infrastructure engineers Respond to incidents and service requests using ITSM … toolsets Monitor and manage infrastructure using Event Management tooling (SolarWinds and SCOM) Escalate issues as needed while maintaining communication with stakeholders Support high-profile users, ensuring professionalism and efficiency at every touchpoint Collaborate closely with colleagues to troubleshoot and resolve technical issues Contribute to the maintenance and enhancement of Windows-based systems and environments Essential skills and experience: Hands More ❯