2 of 2 Wireless Jobs in Wales

support, ensuring reliable connectivity and performance across the organisation Take ownership of network infrastructure, including configuration, monitoring, troubleshooting, and optimisation of switches, firewalls, and wireless networks Manage and support core networking technologies and services, including VLANs, VPNs, routing, and network security protocols Provide support across key systems: Active Directory, Server ...

coordinatingwithInfrastructure,Network,andthird-partysuppliers. Validateremediationandensureappropriateevidenceiscapturedforassuranceandaudit. Platforms&TechnologyScope End-userdevicesincludingWindows,macOS,tablets,andperipherals. Microsoft365includingEntraID,Exchange,SharePoint,Defender,andendpointprotection. IdentityandAccessManagementincludingprivilegedandserviceaccounts. On-premisesandcloud-hostedservers. Networkinfrastructureincludingfirewalls,switches,wireless,andWANconnectivity. Cloud-hostedandsupplier-managedapplications. Documentation,Audit&ContinuousImprovement Produceclear,technicallyaccuratedocumentationcoveringincidents,rootcauseanalysis,andcorrectiveactions. Supportgovernance,customerassurance,andauditrequirements. Contributetopost-incidentreviewsandlessonslearned. Identifyrecurringissuesandrecommendlong-termimprovements. EnsureincidentsandvulnerabilitiesarecorrectlyloggedandtrackedwithinITSMsystems. Collaboration&Escalation WorkcloselywithIncidentManagers,Securityspecialists,andLevel3InfrastructureandNetworkteams. ActasaseniorescalationpointforLevel1andLevel2teams. Engagethird ...