Chatbot Platform Owner
Winnersh, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Sage
drive resolution and seamless handover Develop Bot personas (task bot, knowledge bot) and identify common components to complete customer tasks (e.g. authentication, search/NLU) Support regional content owners and bot authors to write high performing automated journeys (high containment, low effort, high TNPS) Work with NLU owner to optimise more »
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