3 Online Banking Jobs with Hybrid or WFH Options

Overview: The Client Support Specialist II position within the Startup Banking Support team supports various portfolios within Startup Banking for all their servicing needs. They are driven to meet client needs through an accurate and timely processing of cases via several channels that include, phone, email … and chat. Excels at delivering winning solutions to our clients and strive to deliver a world-class, global banking experience for our clients. Facilitates processes and associate workflow while ensuring compliance with all applicable regulations and policies. Maintains records or systems crucial for business operations. Answers inquiries and … for more complex issues or disputes. Assist in a wide variety of client requests through incoming phone/email/chats, and servicing, including: online banking navigation, wires, DDA and money market account maintenance, additional accounts, credit and debit cards, bill pay, mobile deposits, and loans. Operational more »

the child playing a computer game, the person watching their favourite movie, booking a medical appointment, a plane ticket, a hotel or doing their online banking; those things can’t be done if we don’t do our job. Our mission is to consistently exceed customers' expectations more »

our Lending Product Management Team for a minimum of 3 months. The Team is responsible for lending products delivered by HSBC’s Innovation Banking business line and candidates should be tech savvy, self-starters, driven by an appetite for knowledge, detail and data, and have a passion for … with lending products and so be able to contribute from day 1. Candidates should have excellent, translatable knowledge gained from working predominantly in banks, online banking service providers or Fintech companies. RESPONSIBILITIES: Current state Process Mapping : o Analyse and document the current lending product processes, o Suggest … manuals and guidelines, o Identify alignment/gaps with wider HSBC approach, o Review and update legacy product lending product guides for Innovation Banking, oCreate a SharePoint/repository to collate lending related documentation materials. Warrants: o Assist with the documentation of current, and any changes and governance more »