managers, transfer agents, clients, platform providers, vendors) to resolve data quality and consistency issues. Contribute to efficiency initiatives, including the rollout of ServiceNow as a customer self-service and workflow management tool across multiple locations. Support existing workflows, identify areas for improvement, and collaborate on data architecture and infrastructure enhancements as required. Adhere to risk and compliance policies and procedures More ❯
enable reliable decision-making. Support testing, validation, and change management to ensure solutions meet business and operational needs. Contribute to continuous improvement, helping to standardise and optimise data and workflow practices across the organisation. Requirements Proven experience as a Business Analyst, ideally within data-focused or system implementation projects. Experience supporting ServiceNow or similar enterprise platform rollouts. Strong understanding of More ❯
Glasgow, Lanarkshire, United Kingdom Hybrid/Remote Options
Robert Walters
data security, access controls and encryption policies to ensure data integrity and compliance with industry standards. Knowledge of data governance, security, and compliance frameworks Desirable skills Patterns and migration workflow would be a plus. Operational Experience and understanding of large-scale Infrastructure-as-a-service platforms preferred (Azure/AWS) would be a plus Prior experience managing/deploying Geo More ❯
scalable solutions. Desire to learn our business domain. Experience in a strongly/statically typed language. Have a strong understanding of designing, building, and running high quality, standards compliant workflow APIs, with a focus on testing, observability, and performance. Have worked with a cloud provider (AWS/Azure/GCP). We use AWS. Have worked with distributed systems and More ❯
EH547HH, Polbeth, West Lothian, United Kingdom Hybrid/Remote Options
Sky
complex automations in a business environment. Experience integrating Microsoft 365 tools (SharePoint, Teams, Dataverse) and external APIs. Strong understanding of AI capabilities in Microsoft Copilot and their application in workflow automation as well integration, with experience designing and implementing Copilot Studio solutions in delivered projects. Familiarity with finance processes such as reconciliations, reporting, budgeting, and compliance. Excellent communication, problem solving More ❯
Edinburgh, Midlothian, United Kingdom Hybrid/Remote Options
Aberdeen Group
the Candidate: Understanding of microservices architecture, Azure Logic Apps and DevSecOps Contribute to security architecture reviews and risk assessments Experience with ITSM tools such as Jira or ServiceNow for workflow, incident and change management Implement CI/CD practices for security content deployment and configuration management Knowledge of one or more scripting languages with experience in developing automation playbooks, scripts More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid/Remote Options
Atrium Workforce Solutions Ltd
experience as a ServiceNow Developer/ServiceNow Consultant within the banking or financial services sector (highly desirable). Strong technical expertise in ServiceNow configuration, customisation, scripting (JavaScript, Glide), and workflow design. Experience with modules such as ITSM , ITOM , or CMDB . Solid understanding of ServiceNow architecture and best practices. Experience with ServiceNow integrations using REST/SOAP APIs and other More ❯
Glasgow, Scotland, United Kingdom Hybrid/Remote Options
Dexian Europe
solving, documentation and presentation skills. Desirable: Proven experience as a Business Analyst within legal or other professional services or regulated environments. Experience working with case management systems or similar workflow platforms. Familiarity with agile project delivery methodologies. Experience with AI tools, CRM systems, or records management platforms. Knowledge of legal operations or law firm structures. Business Analysis certification. Dexian is More ❯
and continous learning in a social and agile organization where you get to impact the future. Interested? Key responsibilities PowerShell scripting and automation ITSM tool automation and API integrations Workflow design and process automation Development and deployment of O365, Intune, and Azure automation features Troubleshooting and optimization of automated solutions Qualifications Minimum 2 years of relevant experience using PowerShell Bachelor More ❯
Technology Service Desk colleagues, or third-party Service Engineers. Troubleshooting and diagnosing equipment and process failures, determining root cause, and implementing remedies. Reviewing and contributing to maintenance plans and workflow, serving as a repair coordinator for turnarounds/PPMs. Conducting post-maintenance monitoring to ensure repairs and changes are effective and of quality. Advising NCP Operations and Technology Service Desk More ❯
in CRM and practice management platforms like Xero, BrightManager, Karbon, or AccountancyManager. Act as the go-to person for internal tech systems, supporting teammates with CRM, document management, and workflow software. Manage client enquiries across phone, email, and digital channels, ensuring a friendly and professional response every time. Collaborate with accounts, tax, and payroll teams to maintain smooth data flow More ❯
and manage SharePoint-based collaboration and document storage systems. Automate processes using Microsoft Power Platform tools (Power Apps, Power Automate). Coordinate data architecture across ERP, document management, and workflow systems. Support structured change management including documentation, rollback plans, and user communication. Lead troubleshooting and root cause analysis, liaising with internal IT and vendors. Support development of training and competency More ❯
hands-on experience using mainstream systems such as ChatGPT, Gemini, Copilot, and Claude. A firm grasp of more advanced concepts, including agentic AI and the application of AI-driven workflow systems. You must be a natural self-starter, with the vision and drive to build a new business function from the ground up. Location is crucial: Due to the significant More ❯
Edinburgh, Scotland, United Kingdom Hybrid/Remote Options
Harnham
modernising its core systems, bringing previously outsourced technology in-house to improve efficiency, quality, and control. Key Responsibilities Lead and manage two development teams (SQL and PHP), ensuring efficient workflow and clear priorities. Unify both teams under one cohesive structure to strengthen collaboration and delivery consistency. Provide leadership and guidance to developers - supporting their technical and professional growth. Oversee development More ❯
using TypeScript/Deno to power core platform logic. Develop RESTful APIs with authentication and authorization Monitor and improve query efficiency, data integrity, and overall system performance. 3. Automation & Workflow Systems Build automated workflow systems that connect internal tools, third-party services, and business logic. Establish and maintain strong testing, CI/CD, and documentation practices to ensure code quality More ❯
strategic and visionary UK Product Support Manager to lead the development and lifecycle management of our Diagnostic Cardiology portfolio, with a strong emphasis on our next-generation cloud-based workflow and analysis platform. This is a high-impact role where you’ll shape the future of cardiac diagnostics by integrating cutting-edge technology with clinical insights. You’ll work cross … ensure successful delivery. Engage with clinicians and key opinion leaders to validate product direction. Champion the voice of the customer in all product decisions. Drive development of cloud-based workflow and analysis tools with a focus on scalability, security, and compliance. Ensure regulatory compliance for Software as a Medical Device (SaMD) across global standards (FDA, CE, etc.). What We More ❯
powered service and sales tools. Help design and implement custom AI solutions based on business requirements. Provide ongoing support and mentorship to customers at every stage of AI adoption. Workflow & Process Optimization Assist in building and automating customer interactions using AI-driven tools. Support cross-platform AI integrations, including non-Salesforce automation solutions. Work with senior engineers to test, refine … expertise in AI and automation. Key Requirements Technical Skills Basic understanding of Salesforce (Service Cloud, AgentForce knowledge is a plus). Some experience or coursework in AI, automation, or workflow tools. Interest in AI-powered customer service tools, chatbot development, and automation platforms. Familiarity with third-party AI platforms (e.g., OpenAI, RPA tools, Google AI, Azure AI) is a plus. More ❯
Inverness, Inverness-Shire, Scotland, United Kingdom Hybrid/Remote Options
AGILICO WORKPLACE TECHNOLOGY LIMITED
Location: Inverness Salary: Competitive + Commission + Company Car/Allowance + Benefits Working Hours: 37.5 per week, Monday to Friday (open to flexible working arrangements) Contract: Permanent, Full Time At Agilico were on a journey to build a better More ❯