16 Workload Management Jobs in London

of Digital Operations is a newly created role within the NAO's Digital Services (DS) function. Leading a newly created team bringing together; Service Management, technology & cloud operations, the management of all digital strategic support managed service providers, including service desk, 2nd-4th line support, End User & Infrastructure … Computing (EUIC), network & connectivity management and leading an internal technical operations team. The Head of Digital Operations is responsible for the operational effectiveness of all the NAO's digital estate. This includes ensuring the availability, accessibility, reliability, security and operational effectiveness of all NAO digital systems, services, and networks. … requires regular attendance to the office in Victoria, London, and occasional attendance in the NAO's office in Newcastle. Function Responsibilities - • To oversee the management, delivery and performance of all DS operations including support, maintenance, vulnerability management, service management, end user & infrastructure computing services, networking & all digital more »

and clients. You understand how client departments work. You are passionate about processes that lead to efficient client agency working relationships. Responsibilities Overall project management • Own the planning, communication, organisation, leadership and delivery of the programme of work • Produce and oversee project scope, monitor and track scope creep and … drive updates • Upstream management of Agency/Client workflow including proactive creation of multichannel timing plans and maintenance of internal status reports as necessary • Establish and maintain project and/or program communications through project • Proactive stakeholder management throughout project lifecycle including running internal status meetings and maintenance … estimates and timings to gain internal approvals • Flag internal investment/budget burn as appropriate to avoid overages • Ensure weekly project financial health reporting • Management of estimates raise purchase orders and invoice approvals for third party costs for Client Service approval before released to third party • Report and update more »

enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities Direct management of onsite technicians and cover/freelancers Service Improvements - work with the Operations Team to identify service improvements Incident management - manage process lifecycle … as per client internal processes Discipline - maintain an organized and professional environment where the team is managed to meet and exceed client standards Performance Management - regular 1 to 1 meetings with direct reports, performance improvement plans if required Staff Development - skills matrix, training requirements Daily workload management … Scheduling Forecast - staff, hire, and technical requirements Reporting Metrics - ensure all operational financial, and metrics reports are provided to the client and company senior management both via Monthly/Quarterly Service Reviews and ad-hoc requests more »

Scrum/Agile working practices Experience with JavaScript/TypeScript Knowledge of Playwright, Gherkin using Visual Studio Code, CI Tools e.g. Dev Ops Agile workload management and bug tracking (e.g. Jira) Strong oral and written communication skills – ability to communicate with technical and non-technical team members IT … days in our stylish, modern and collaborative office close to East Croydon Station Company pension matching and bonus We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it Being part of more! We are part of a group more »

you will be doing: Collaborating with your team to ensure adherence to internal procedures, pension legislation, and service standards Assisting the Team Leader in workload management to optimize efficiency and address any obstacles hindering team performance Coordinating with both onshore and offshore teams to promptly resolve service issues … Working alongside our client relationship management team to efficiently handle resources and meet client expectations Contributing to the development and training of team members to meet both company standards and individual career aspirations Generating timely Administration reports for clients and addressing any related queries Providing support in the complaints … action implementation as needed What we are looking for: Proficiency in DB (Defined Benefit) pensions administration, legislation, and regulation Some experience in supervision or management, with a knack for effective coaching and development Strong organizational skills, with the ability to prioritize and monitor tasks within your team Proficiency in more »

you will be doing: Collaborating with your team to ensure adherence to internal procedures, pension legislation, and service standards Assisting the Team Leader in workload management to optimize efficiency and address any obstacles hindering team performance Coordinating with both onshore and offshore teams to promptly resolve service issues … Working alongside our client relationship management team to efficiently handle resources and meet client expectations Contributing to the development and training of team members to meet both company standards and individual career aspirations Generating timely Administration reports for clients and addressing any related queries Providing support in the complaints … action implementation as needed What we are looking for: Proficiency in DB (Defined Benefit) pensions administration, legislation, and regulation Some experience in supervision or management, with a knack for effective coaching and development Strong organizational skills, with the ability to prioritize and monitor tasks within your team Proficiency in more »

you will be doing: Collaborating with your team to ensure adherence to internal procedures, pension legislation, and service standards Assisting the Team Leader in workload management to optimize efficiency and address any obstacles hindering team performance Coordinating with both onshore and offshore teams to promptly resolve service issues … Working alongside our client relationship management team to efficiently handle resources and meet client expectations Contributing to the development and training of team members to meet both company standards and individual career aspirations Generating timely Administration reports for clients and addressing any related queries Providing support in the complaints … action implementation as needed What we are looking for: Proficiency in DB (Defined Benefit) pensions administration, legislation, and regulation Some experience in supervision or management, with a knack for effective coaching and development Strong organizational skills, with the ability to prioritize and monitor tasks within your team Proficiency in more »

you will be doing: Collaborating with your team to ensure adherence to internal procedures, pension legislation, and service standards Assisting the Team Leader in workload management to optimize efficiency and address any obstacles hindering team performance Coordinating with both onshore and offshore teams to promptly resolve service issues … Working alongside our client relationship management team to efficiently handle resources and meet client expectations Contributing to the development and training of team members to meet both company standards and individual career aspirations Generating timely Administration reports for clients and addressing any related queries Providing support in the complaints … action implementation as needed What we are looking for: Proficiency in DB (Defined Benefit) pensions administration, legislation, and regulation Some experience in supervision or management, with a knack for effective coaching and development Strong organizational skills, with the ability to prioritize and monitor tasks within your team Proficiency in more »

you will be doing: Collaborating with your team to ensure adherence to internal procedures, pension legislation, and service standards Assisting the Team Leader in workload management to optimize efficiency and address any obstacles hindering team performance Coordinating with both onshore and offshore teams to promptly resolve service issues … Working alongside our client relationship management team to efficiently handle resources and meet client expectations Contributing to the development and training of team members to meet both company standards and individual career aspirations Generating timely Administration reports for clients and addressing any related queries Providing support in the complaints … action implementation as needed What we are looking for: Proficiency in DB (Defined Benefit) pensions administration, legislation, and regulation Some experience in supervision or management, with a knack for effective coaching and development Strong organizational skills, with the ability to prioritize and monitor tasks within your team Proficiency in more »

you will be doing: Collaborating with your team to ensure adherence to internal procedures, pension legislation, and service standards Assisting the Team Leader in workload management to optimize efficiency and address any obstacles hindering team performance Coordinating with both onshore and offshore teams to promptly resolve service issues … Working alongside our client relationship management team to efficiently handle resources and meet client expectations Contributing to the development and training of team members to meet both company standards and individual career aspirations Generating timely Administration reports for clients and addressing any related queries Providing support in the complaints … action implementation as needed What we are looking for: Proficiency in DB (Defined Benefit) pensions administration, legislation, and regulation Some experience in supervision or management, with a knack for effective coaching and development Strong organizational skills, with the ability to prioritize and monitor tasks within your team Proficiency in more »

you will be doing: Collaborating with your team to ensure adherence to internal procedures, pension legislation, and service standards Assisting the Team Leader in workload management to optimize efficiency and address any obstacles hindering team performance Coordinating with both onshore and offshore teams to promptly resolve service issues … Working alongside our client relationship management team to efficiently handle resources and meet client expectations Contributing to the development and training of team members to meet both company standards and individual career aspirations Generating timely Administration reports for clients and addressing any related queries Providing support in the complaints … action implementation as needed What we are looking for: Proficiency in DB (Defined Benefit) pensions administration, legislation, and regulation Some experience in supervision or management, with a knack for effective coaching and development Strong organizational skills, with the ability to prioritize and monitor tasks within your team Proficiency in more »

you will be doing: Collaborating with your team to ensure adherence to internal procedures, pension legislation, and service standards Assisting the Team Leader in workload management to optimize efficiency and address any obstacles hindering team performance Coordinating with both onshore and offshore teams to promptly resolve service issues … Working alongside our client relationship management team to efficiently handle resources and meet client expectations Contributing to the development and training of team members to meet both company standards and individual career aspirations Generating timely Administration reports for clients and addressing any related queries Providing support in the complaints … action implementation as needed What we are looking for: Proficiency in DB (Defined Benefit) pensions administration, legislation, and regulation Some experience in supervision or management, with a knack for effective coaching and development Strong organizational skills, with the ability to prioritize and monitor tasks within your team Proficiency in more »

you will be doing: Collaborating with your team to ensure adherence to internal procedures, pension legislation, and service standards Assisting the Team Leader in workload management to optimize efficiency and address any obstacles hindering team performance Coordinating with both onshore and offshore teams to promptly resolve service issues … Working alongside our client relationship management team to efficiently handle resources and meet client expectations Contributing to the development and training of team members to meet both company standards and individual career aspirations Generating timely Administration reports for clients and addressing any related queries Providing support in the complaints … action implementation as needed What we are looking for: Proficiency in DB (Defined Benefit) pensions administration, legislation, and regulation Some experience in supervision or management, with a knack for effective coaching and development Strong organizational skills, with the ability to prioritize and monitor tasks within your team Proficiency in more »

as well as driving some projects by yourself. Comfortable working with different stakeholders and happy carrying out reasonable requests to support other business units. - Workload Management — Experience of managing multiple projects with different levels of importance and timeframes, and prioritizing work accordingly for different stakeholders. While also correctly more »

catering to diverse needs Strong written English and numeracy skills\ Highly organised Good attention to detail Sound judgement and decision making skills Prioritisation and workload management skills A full job spec if available for successful candidates. Due to volume we may only be able to contact those applicants more »

catering to diverse needs Strong written English and numeracy skills\ Highly organised Good attention to detail Sound judgement and decision making skills Prioritisation and workload management skills A full job spec if available for successful candidates. Due to volume we may only be able to contact those applicants more »