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Help Desk Analyst

Birmingham, Warwickshire -
Reynolds & Reynolds
POSITION DESCRIPTION: The 1st line helpdesk analyst is the main point of logging, diagnosing and reacting within SLA to the clients support need... - Answer and log support calls from end users (via telephone, email or email alert) within defined SLA... - Assist with the day-to-day pro-active monitoring and...
Posted: 21 days ago