Jobs 1 to 4 of 4

Head of Major Incident Management

Birmingham, West Midlands (County) -
SCC
Our Customer Response Centre provides first , second and third line support to our clients and , under ITIL governance , comprehensive Major Incident Management services to ensure rapid return to 'business as usual' in the event of any disruption to our customers' IT systems . We now have an exciting career opportunity for...
Salary: From £45,000 to £50,000 per annum Up to |£50k plus car /car allowance
Posted: 23 days ago

Application Specialist

Birmingham, West Midlands (County) -
SCC
line support on hostedservice desk toolsets, 4.Gain an expert level of understanding ofapplications within the toolset including Assyst, ServiceNow, OpenUPTIME,Lifecyacle, Gteway and PDA... Essential Good understanding of windows environment including corporate infrastructureand basic networking principles. Excellent written and verbal communication skills.Excellent analytical and problem solving skills. At...
Posted: 7 days ago

Incident and Problem Manager ITIL - Investment Banking

City, London -
Thebes IT
ITIL, Control- M, MIS Reporting, Problem and Incident Management, UAT, Service Delivery. Must have previous Investment banking experience around end user support with solution such as Remedy and ASSYST... Single point of contact for all change related activities related to Service management ensuring that appropriate levels of authorisation has been...
Posted: 14 hours ago

Service Desk Analyst - Investment Banking

City, London -
Thebes IT
You should have experience of password resets and unlocking accounts within Active Directory, BES, e.t.c ... Software deployment using Altiris... Knowledge of supporting Blackberry Enterprise Server - BES & Handsets... Working to personal and team SLA's/KPIs. Providing support on Wireless networks and VPN remote connectivity issues... MS Office 2007experience -...
Posted: 13 hours ago