Jobs 1 to 6 of 6

Service Desk Analyst - Sheffield - £17,000 - £19,000

Sheffield -
Capita - ITIN
Resolving incidents first time wherever possible * Liaison with other Service Departments such as Problem, Change and Configuration Management to ensure information is shared between teams and kept up to date... Experience for the role; * Experience of working within an ITIL based IT support environment such as a Service Desk * Experience...
Salary: £17500.00 - £19500.00 per annum
Posted: 20 days ago

Service Desk Analyst

Sheffield -
Capita - ITIN
Advanced knowledge of the Microsoft Office suite, to include Word, Excel and PowerPoint * Ideally possess ITIL v3 or v2 Foundation * Ideally also have Assyst Service Management toolset experience * An analytical approach to problem solving * Call answering and call management skills * Well-developed time management skills, and the ability to work...
Salary: £17000 - £19500 per annum + Benefits
Posted: 7 days ago

Service Desk Analyst - Birmingham - £19,000 - £22,000

Birmingham -
Capita - ITIN
This role will sit within the Problem & Change Management Team reporting to the Service Delivery Manager (Problem and Change process owner). The role will assist with the day-to-day operations of the Problem & Change Management Team... Awareness of IT Service Management (ITSM) processes - primarily incident, problem and change and...
Salary: £18000 - £22000 per annum
Posted: 7 days ago

Problem and Change Analyst - Birmingham - £19,000 - £22,000

Birmingham -
Capita - ITIN
This role will sit within the Problem & Change Management Team reporting to the Service Delivery Manager (Problem and Change process owner). The role will assist with the day-to-day operations of the Problem & Change Management Team... Awareness of IT Service Management (ITSM) processes - primarily incident, problem and change and...
Salary: £18000 - £22000 per annum
Posted: 14 days ago

Business Analyst - IT Service Management Tools

Hemel Hempstead, Hertfordshire -
Polar Recruitment
Good understanding of ITIL. *Excellent knowledge of IT Service Management tools (BMC ITSM/Remedy, HP ServiceCenter/HP Service Manager, ServiceNow, Assyst, Clarify, Eracent, Courion or similar.) *Previous experience as Business Analyst & Project Manager for enterprise application development projects, leading teams including Software Developers, Testers etc... *Able to perform requirements analysis...
Salary: £50000 - £55000 per annum + + Benefits
Posted: 4 days ago

On-Site Support Engineer - Nissan

Bedford, Bedfordshire -
SCC
Escalation of incidents to line management where necessary... Network (LAN / Wireless) Telephony (Mobile, TOIP) HP certified desktop and laptops... Sun Java... Cisco networking (troubleshooting, configuration and support. Cisco IP Communicator - Softphone (conferencing, setup) Cisco VPN (setup, VPN demonstration, performance, N drive mapping etc) Live Meeting... Communicator (login settings, sharing screen,...
Salary: From £18,000 to £21,000 per annum
Posted: 12 days ago