The table below looks at the statistics for the Service Desk Analyst role in IT jobs advertised for the Aberdeen region. Included is a guide to the average salaries offered in IT jobs that have cited Service Desk Analyst in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Service Desk Analyst
Rank 31 35 41
Rank change year-on-year
+4 +6
Permanent jobs requiring a Service Desk Analyst 1 5 8
As % of all permanent IT jobs located in Aberdeen 0.53% 2.02% 2.42%
As % of the Job Titles category 0.56% 2.08% 2.43%
Number of salaries quoted 0 1 4
Average salary - £22,500 £22,000
Average salary % change year-on-year
- +2.27%
UK excluding London average salary £21,500 £21,500 £21,000
% change year-on-year
- +2.38%
Service Desk Analyst
Scotland

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Aberdeen region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Aberdeen
Permanent IT job ads with a match in the
Job Titles category
178 240 329
As % of all permanent IT jobs located in Aberdeen 94.68% 96.77% 99.40%
Number of salaries quoted 123 181 243
Average salary £45,000 £50,000 £37,500
Average salary % change year-on-year
-10.00% +33.33%
90% offered a salary of more than £25,000 £27,500 £23,000
10% offered a salary of more than £55,000 £65,000 £65,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Desk Analyst
Jobs Demand Trend in Aberdeen

This chart provides a 3-month moving total of permanent IT jobs citing Service Desk Analyst in the job title across the Aberdeen region as a proportion of the total demand within the Job Titles category.

Service Desk Analyst Jobs Demand Trend in Aberdeen

Service Desk Analyst
Salary Trend in Aberdeen

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Desk Analyst across the Aberdeen region.

Service Desk Analyst Salary Trend in Aberdeen

Service Desk Analyst
Top 12 Related IT Skills in Aberdeen

For the 6 months to 19 December 2014, IT jobs across the Aberdeen region that cited Service Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title.

1 5 (83.33%) ITIL
2 1 (16.67%) Scrum
2 1 (16.67%) Problem Management
2 1 (16.67%) Windows
2 1 (16.67%) Windows 7
2 1 (16.67%) SLA
2 1 (16.67%) CMDB
2 1 (16.67%) Maximo
2 1 (16.67%) Microsoft App-V
2 1 (16.67%) SCCM
2 1 (16.67%) MS Office
2 1 (16.67%) Microsoft

Service Desk Analyst
Top Related IT Skills in Aberdeen by Category

For the 6 months to 19 December 2014, IT jobs across the Aberdeen region that cited Service Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Desk Analyst in their job title. Up to 20 skills are shown per category.

Applications
1 1 (16.67%) MS Office
Business Applications
1 1 (16.67%) Maximo
Miscellaneous
1 1 (16.67%) CMDB
Operating Systems
1 1 (16.67%) Windows
1 1 (16.67%) Windows 7
Processes & Methodologies
1 5 (83.33%) ITIL
2 1 (16.67%) Scrum
2 1 (16.67%) Problem Management
Quality Assurance & Compliance
1 1 (16.67%) SLA
System Software
1 1 (16.67%) Microsoft App-V
Systems Management
1 1 (16.67%) SCCM
Vendors
1 1 (16.67%) Microsoft