The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the Banbury region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 2 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Oct 2014
Same period 2013 Same period 2012
First Line Support
Rank 11 - -
Rank change year-on-year
- 0
Permanent jobs requiring a 1st Line Support 1 0 0
As % of all permanent IT jobs located in Banbury 1.69% - -
As % of the Job Titles category 1.82% - -
Number of salaries quoted 1 0 0
Average salary £22,000 - -
UK excluding London average salary £20,000 £19,500 £19,000
% change year-on-year
+2.56% +2.63%
1st Line Support
Oxfordshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Banbury region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Banbury
Permanent IT job ads with a match in the
Job Titles category
55 47 49
As % of all permanent IT jobs located in Banbury 93.22% 95.92% 92.45%
Number of salaries quoted 49 35 46
Average salary £41,500 £45,000 £39,000
Average salary % change year-on-year
-7.77% +15.38%
90% offered a salary of more than £21,700 £31,550 £26,000
10% offered a salary of more than £57,500 £51,000 £50,400
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

1st Line Support
Jobs Demand Trend in Banbury

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Banbury region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Banbury

1st Line Support
Salary Trend in Banbury

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Banbury region.

1st Line Support Salary Trend in Banbury

1st Line Support
Top 20 Related IT Skills in Banbury

For the 6 months to 2 October 2014, IT jobs across the Banbury region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 3 (100.00%) SQL Server
1 3 (100.00%) MS Office
1 3 (100.00%) Windows
1 3 (100.00%) MS Excel
1 3 (100.00%) Internet
1 3 (100.00%) Workflow
1 3 (100.00%) QA
1 3 (100.00%) Windows 7
2 2 (66.67%) MS Exchange
2 2 (66.67%) Microsoft
2 2 (66.67%) Active Directory
2 2 (66.67%) Microsoft Certification
2 2 (66.67%) MCSE
2 2 (66.67%) MCP
3 1 (33.33%) SLA
3 1 (33.33%) SQL Server 2000
3 1 (33.33%) SQL Server 2008
3 1 (33.33%) SQL Server 2005
3 1 (33.33%) Hyper-V
3 1 (33.33%) Windows 8

1st Line Support
Top Related IT Skills in Banbury by Category

For the 6 months to 2 October 2014, IT jobs across the Banbury region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (66.67%) MS Exchange
Applications
1 3 (100.00%) MS Office
1 3 (100.00%) MS Excel
Communications & Networking
1 3 (100.00%) Internet
Database & Business Intelligence
1 3 (100.00%) SQL Server
2 1 (33.33%) SQL Server 2000
2 1 (33.33%) SQL Server 2005
2 1 (33.33%) SQL Server 2008
Operating Systems
1 3 (100.00%) Windows
1 3 (100.00%) Windows 7
2 1 (33.33%) Windows 8
Processes & Methodologies
1 3 (100.00%) Workflow
Qualifications
1 2 (66.67%) MCP
1 2 (66.67%) MCSE
1 2 (66.67%) Microsoft Certification
Quality Assurance & Compliance
1 3 (100.00%) QA
2 1 (33.33%) SLA
System Software
1 2 (66.67%) Active Directory
2 1 (33.33%) Hyper-V
Vendors
1 2 (66.67%) Microsoft