The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the Basingstoke region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
First Line Support
Rank 64 76 72
Rank change year-on-year
+12 -4
Permanent jobs requiring a 1st Line Support 4 6 3
As % of all permanent IT jobs located in Basingstoke 0.72% 0.87% 0.42%
As % of the Job Titles category 0.78% 0.91% 0.45%
Number of salaries quoted 4 6 3
Average salary £20,250 £17,500 £18,000
Average salary % change year-on-year
+15.71% -2.77%
UK excluding London average salary £20,000 £20,000 £19,000
% change year-on-year
- +5.26%
1st Line Support
Hampshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Basingstoke region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Basingstoke
Permanent IT job ads with a match in the
Job Titles category
516 659 672
As % of all permanent IT jobs located in Basingstoke 92.64% 96.06% 93.72%
Number of salaries quoted 434 490 539
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £25,000 £22,500 £22,500
10% offered a salary of more than £55,000 £52,500 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

1st Line Support
Jobs Demand Trend in Basingstoke

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Basingstoke region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Basingstoke

1st Line Support
Salary Trend in Basingstoke

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Basingstoke region.

1st Line Support Salary Trend in Basingstoke

1st Line Support
Top 27 Related IT Skills in Basingstoke

For the 6 months to 24 October 2014, IT jobs across the Basingstoke region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 10 (52.63%) MS Office
1 10 (52.63%) Windows
1 10 (52.63%) Active Directory
2 8 (42.11%) Windows XP
3 7 (36.84%) SLA
3 7 (36.84%) MS Excel
3 7 (36.84%) ITIL
3 7 (36.84%) Automotive
3 7 (36.84%) Windows 7
3 7 (36.84%) Marketing
3 7 (36.84%) Line Management
4 2 (10.53%) German Language
4 2 (10.53%) Telecoms
4 2 (10.53%) Dutch Language
4 2 (10.53%) MCP
5 1 (5.26%) Microsoft
5 1 (5.26%) WAN
5 1 (5.26%) VMware
5 1 (5.26%) Mac OS X
5 1 (5.26%) Apple
5 1 (5.26%) French Language
5 1 (5.26%) Windows 8
5 1 (5.26%) Italian Language
5 1 (5.26%) Swedish Language
5 1 (5.26%) Wi-Fi
5 1 (5.26%) Danish Language
5 1 (5.26%) Analytical Skills

1st Line Support
Top Related IT Skills in Basingstoke by Category

For the 6 months to 24 October 2014, IT jobs across the Basingstoke region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Applications
1 10 (52.63%) MS Office
2 7 (36.84%) MS Excel
Communications & Networking
1 1 (5.26%) WAN
1 1 (5.26%) Wi-Fi
General
1 7 (36.84%) Automotive
1 7 (36.84%) Marketing
2 2 (10.53%) Dutch Language
2 2 (10.53%) German Language
2 2 (10.53%) Telecoms
3 1 (5.26%) Italian Language
3 1 (5.26%) Swedish Language
3 1 (5.26%) French Language
3 1 (5.26%) Danish Language
Miscellaneous
1 1 (5.26%) Analytical Skills
Operating Systems
1 10 (52.63%) Windows
2 8 (42.11%) Windows XP
3 7 (36.84%) Windows 7
4 1 (5.26%) Windows 8
4 1 (5.26%) Mac OS X
Processes & Methodologies
1 7 (36.84%) ITIL
1 7 (36.84%) Line Management
Qualifications
1 2 (10.53%) MCP
Quality Assurance & Compliance
1 7 (36.84%) SLA
System Software
1 10 (52.63%) Active Directory
Vendors
1 1 (5.26%) Microsoft
1 1 (5.26%) Apple
1 1 (5.26%) VMware
Basingstoke, Hampshire
Latcom Ltd
Salary: From £16,000 to £18,000 per annum + Training + Good Benefits
Posted: 3 days ago