The table below looks at the statistics for the 1st Line Support role in IT jobs advertised for the Basingstoke region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support in their job title over the 3 months to 3 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Jul 2015
Same period 2014 Same period 2013
First Line Support
Rank 51 69 82
Rank change year-on-year
+18 +13
Permanent jobs requiring a 1st Line Support 7 14 1
As % of all permanent IT jobs located in Basingstoke 1.45% 1.82% 0.15%
As % of the Job Titles category 1.51% 1.94% 0.16%
Number of salaries quoted 4 14 1
Average salary £20,000 £20,000 £22,500
Average salary % change year-on-year
- -11.11%
UK excluding London average salary £20,000 £20,000 £19,500
% change year-on-year
- +2.56%
1st Line Support
Hampshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Basingstoke region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Basingstoke
Permanent IT job ads with a match in the
Job Titles category
463 720 630
As % of all permanent IT jobs located in Basingstoke 95.66% 93.75% 95.31%
Number of salaries quoted 395 564 485
Average salary £45,000 £40,000 £39,000
Average salary % change year-on-year
+12.50% +2.56%
90% offered a salary of more than £24,500 £27,500 £23,500
10% offered a salary of more than £62,500 £60,000 £62,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

1st Line Support
Jobs Demand Trend in Basingstoke

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support in the job title across the Basingstoke region as a proportion of the total demand within the Job Titles category.

1st Line Support Jobs Demand Trend in Basingstoke

1st Line Support
Salary Trend in Basingstoke

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support across the Basingstoke region.

1st Line Support Salary Trend in Basingstoke

1st Line Support
Top 30 Related IT Skills in Basingstoke

For the 6 months to 3 July 2015, IT jobs across the Basingstoke region that cited 1st Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title.

1 8 (100.00%) Windows
2 7 (87.50%) Windows XP
2 7 (87.50%) SLA
2 7 (87.50%) Active Directory
3 6 (75.00%) Microsoft
4 5 (62.50%) TCP/IP
4 5 (62.50%) VoIP
5 4 (50.00%) DHCP
5 4 (50.00%) Ethernet
5 4 (50.00%) MS Exchange
5 4 (50.00%) DNS
5 4 (50.00%) Linux
5 4 (50.00%) MCSA
5 4 (50.00%) SQL
5 4 (50.00%) MySQL
5 4 (50.00%) Oracle
5 4 (50.00%) SQL Server
5 4 (50.00%) Microsoft Certification
5 4 (50.00%) Unified Communications
5 4 (50.00%) Software Deployment
5 4 (50.00%) Windows 8
5 4 (50.00%) Windows Server 2012
5 4 (50.00%) Exchange Server 2013
5 4 (50.00%) Manufacturing
5 4 (50.00%) MOS
5 4 (50.00%) Windows Vista
5 4 (50.00%) Life Science
5 4 (50.00%) Performance Management
5 4 (50.00%) iSCSI
5 4 (50.00%) Video Conferencing

1st Line Support
Top Related IT Skills in Basingstoke by Category

For the 6 months to 3 July 2015, IT jobs across the Basingstoke region that cited 1st Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (50.00%) MS Exchange
1 4 (50.00%) Exchange Server 2013
Applications
1 3 (37.50%) MS Office
1 3 (37.50%) MS Excel
Communications & Networking
1 5 (62.50%) TCP/IP
1 5 (62.50%) VoIP
2 4 (50.00%) DHCP
2 4 (50.00%) Ethernet
2 4 (50.00%) DNS
2 4 (50.00%) iSCSI
2 4 (50.00%) NAS
2 4 (50.00%) Unified Communications
Database & Business Intelligence
1 4 (50.00%) MySQL
1 4 (50.00%) SQL Server
General
1 4 (50.00%) Manufacturing
Miscellaneous
1 4 (50.00%) Life Science
1 4 (50.00%) Video Conferencing
Operating Systems
1 8 (100.00%) Windows
2 7 (87.50%) Windows XP
3 4 (50.00%) Windows Vista
3 4 (50.00%) Windows Server 2008
3 4 (50.00%) Windows 7
3 4 (50.00%) Windows 8
3 4 (50.00%) Windows Server 2012
3 4 (50.00%) Linux
3 4 (50.00%) UNIX
Processes & Methodologies
1 4 (50.00%) Performance Management
1 4 (50.00%) Software Deployment
2 3 (37.50%) ITIL
Programming Languages
1 4 (50.00%) SQL
1 4 (50.00%) PowerShell
Qualifications
1 4 (50.00%) MCSA
1 4 (50.00%) Microsoft Certification
1 4 (50.00%) MOS
Quality Assurance & Compliance
1 7 (87.50%) SLA
System Software
1 7 (87.50%) Active Directory
Vendors
1 6 (75.00%) Microsoft
2 4 (50.00%) Oracle