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This section looks at the demand for Cisco Intelligent Contact Management (ICM) skills within the Basingstoke region with a comparison to our Communications & Networking category. Included is a guide to the average salaries offered in IT jobs that have cited Cisco ICM over the 3 months to 25 July 2008 with a comparison to the same period last year.

LinkCisco Intelligent Contact Management (ICM)
Location
3 months to 25 Jul 2008Same period last year
Rank106-
Rank change on same period last yearNew entry-
Matching permanent IT job ads10
As % of all UK permanent IT job ads sampled0.001 %0.000 %
As % of the category below0.230 %0.000 %
Salaries quoted10
Average minimum salary£50,000-
Average salary£50,000-
% change on same period last year-
Average maximum salary£50,000-
UK excluding London average salary£29,929£51,432
% change on same period last year-41.80 %
Basingstoke IT Job Market, Communications & NetworkingCommunications & Networking
Basingstoke
Matching permanent IT job ads435265
As % of all UK permanent IT job ads sampled0.230 %0.109 %
Salaries quoted323191
Average minimum salary£35,658£37,517
Average salary£39,266£39,645
% change on same period last year-0.95 %
Average maximum salary£42,873£41,773
UK excluding London average salary£37,397£39,734
% change on same period last year-5.88 %
Cisco ICM HampshireCisco ICM
Hampshire

Cisco ICM
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing Cisco ICM across the Basingstoke region as a proportion of the total demand within the Communications & Networking category.

Basingstoke Cisco ICM Demand Trend

Cisco ICM
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Cisco ICM across the Basingstoke region.

Basingstoke Cisco ICM Salary Trend

Cisco ICM
Top 10 Related IT Skills

For the 6 months to 25 July 2008, IT jobs across the Basingstoke region citing Cisco ICM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Cisco ICM.

15 (100.00 %)Cisco
15 (100.00 %)IPCC
24 (80.00 %)IP Telephony
33 (60.00 %)ITIL
33 (60.00 %)Windows
33 (60.00 %)VoIP
41 (20.00 %)Contact Management
41 (20.00 %)Finance
41 (20.00 %)Insurance
41 (20.00 %)Cisco IPT

Cisco ICM
Top Related IT Skills by Category

For the 6 months to 25 July 2008, IT jobs across the Basingstoke region citing Cisco ICM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Cisco ICM. Up to 20 skills are shown per category.

Basingstoke IT Job Market, Communications & NetworkingCommunications & Networking
15 (100.00 %)IPCC
24 (80.00 %)IP Telephony
33 (60.00 %)VoIP
41 (20.00 %)Cisco IPT
Basingstoke IT Job Market, GeneralGeneral
11 (20.00 %)Finance
11 (20.00 %)Insurance
Basingstoke IT Job Market, Job TitlesJob Titles
15 (100.00 %)Analyst
23 (60.00 %)Technical Analyst
31 (20.00 %)Infrastructure Analyst
31 (20.00 %)Telephony Engineer
Basingstoke IT Job Market, Operating SystemsOperating Systems
13 (60.00 %)Windows
Basingstoke IT Job Market, Processes & MethodologiesProcesses & Methodologies
13 (60.00 %)ITIL
21 (20.00 %)Contact Management
Basingstoke IT Job Market, VendorsVendors
15 (100.00 %)Cisco
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