The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the Basingstoke region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 24 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Nov 2014
Same period 2013 Same period 2012
Customer Engagement
Rank 66 72 72
Rank change year-on-year
+6 0
Permanent jobs citing Customer Engagement 3 5 1
As % of all permanent IT jobs located in Basingstoke 0.53% 0.80% 0.13%
As % of the Processes & Methodologies category 0.67% 1.01% 0.17%
Number of salaries quoted 3 0 1
Average salary £60,000 - £52,500
UK excluding London average salary £50,000 £55,000 £45,000
% change year-on-year
-9.09% +22.22%
Customer Engagement
Hampshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Basingstoke region.

Processes & Methodologies Category
Basingstoke
Permanent IT job ads with a match in the
Processes & Methodologies category
451 495 589
As % of all permanent IT jobs located in Basingstoke 78.98% 79.58% 77.91%
Number of salaries quoted 367 340 465
Average salary £42,500 £45,000 £40,000
Average salary % change year-on-year
-5.55% +12.50%
90% offered a salary of more than £30,000 £28,000 £32,500
10% offered a salary of more than £60,000 £52,500 £65,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Customer Engagement
Jobs Demand Trend in Basingstoke

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the Basingstoke region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Basingstoke

Customer Engagement
Salary Trend in Basingstoke

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Basingstoke region.

Customer Engagement Salary Trend in Basingstoke

Customer Engagement
Top 24 Related IT Skills in Basingstoke

For the 6 months to 24 November 2014, IT jobs across the Basingstoke region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 4 (80.00%) ITIL
1 4 (80.00%) PRINCE2
1 4 (80.00%) Project Management
1 4 (80.00%) Retail
2 3 (60.00%) ITIL Certification
3 2 (40.00%) Finance
3 2 (40.00%) Risk Management
3 2 (40.00%) Security Cleared
4 1 (20.00%) Change Control
4 1 (20.00%) Telecoms
4 1 (20.00%) PRINCE2 Practitioner
4 1 (20.00%) SC Cleared
4 1 (20.00%) DV Cleared
4 1 (20.00%) MS PowerPoint
4 1 (20.00%) Degree
4 1 (20.00%) Fujitsu
4 1 (20.00%) Stakeholder Management
4 1 (20.00%) Risk Assessment
4 1 (20.00%) Programme Management
4 1 (20.00%) Quality Management
4 1 (20.00%) Change Management
4 1 (20.00%) Management Information System
4 1 (20.00%) Configuration Management
4 1 (20.00%) MS Excel

Customer Engagement
Top Related IT Skills in Basingstoke by Category

For the 6 months to 24 November 2014, IT jobs across the Basingstoke region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Applications
1 1 (20.00%) MS Excel
1 1 (20.00%) MS PowerPoint
General
1 4 (80.00%) Retail
2 2 (40.00%) Finance
3 1 (20.00%) Telecoms
Job Titles
1 3 (60.00%) Project Manager
2 2 (40.00%) Project Consultant
2 2 (40.00%) Consultant
3 1 (20.00%) Project Coordinator
3 1 (20.00%) IT Project Manager
3 1 (20.00%) PRINCE2 Project Manager
3 1 (20.00%) Coordinator
3 1 (20.00%) Programme Manager
Miscellaneous
1 1 (20.00%) Management Information System
Processes & Methodologies
1 4 (80.00%) ITIL
1 4 (80.00%) PRINCE2
1 4 (80.00%) Project Management
2 2 (40.00%) Risk Management
3 1 (20.00%) Stakeholder Management
3 1 (20.00%) Risk Assessment
3 1 (20.00%) Programme Management
3 1 (20.00%) Change Control
3 1 (20.00%) Quality Management
3 1 (20.00%) Change Management
3 1 (20.00%) Configuration Management
Qualifications
1 3 (60.00%) ITIL Certification
2 2 (40.00%) Security Cleared
3 1 (20.00%) Degree
3 1 (20.00%) PRINCE2 Practitioner
3 1 (20.00%) SC Cleared
3 1 (20.00%) DV Cleared
Vendors
1 1 (20.00%) Fujitsu