The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the Basingstoke region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 24 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Oct 2014
Same period 2013 Same period 2012
Customer Engagement
Rank - 78 74
Permanent jobs citing Customer Engagement 0 4 1
As % of all permanent IT jobs located in Basingstoke - 0.58% 0.14%
As % of the Processes & Methodologies category - 0.73% 0.18%
Number of salaries quoted 0 0 1
Average salary - - £52,500
UK excluding London average salary £45,000 £47,500 £50,000
% change year-on-year
-5.26% -5.00%
Customer Engagement
Hampshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Basingstoke region.

Processes & Methodologies Category
Basingstoke
Permanent IT job ads with a match in the
Processes & Methodologies category
436 548 558
As % of all permanent IT jobs located in Basingstoke 78.28% 79.88% 77.82%
Number of salaries quoted 357 388 438
Average salary £42,500 £45,000 £42,500
Average salary % change year-on-year
-5.55% +5.88%
90% offered a salary of more than £30,000 £28,500 £32,500
10% offered a salary of more than £60,000 £52,500 £70,000
UK excluding London average salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Customer Engagement
Jobs Demand Trend in Basingstoke

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the Basingstoke region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Basingstoke

Customer Engagement
Salary Trend in Basingstoke

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Basingstoke region.

Customer Engagement Salary Trend in Basingstoke

Customer Engagement
Top 30 Related IT Skills in Basingstoke

For the 6 months to 24 October 2014, IT jobs across the Basingstoke region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 5 (100.00%) Security Cleared
2 4 (80.00%) SC Cleared
2 4 (80.00%) MS Excel
2 4 (80.00%) ITIL
2 4 (80.00%) Stakeholder Management
3 3 (60.00%) VMware
3 3 (60.00%) SharePoint
3 3 (60.00%) Microsoft
3 3 (60.00%) CA
3 3 (60.00%) VMware Infrastructure
3 3 (60.00%) Hyper-V
3 3 (60.00%) TOGAF
3 3 (60.00%) COBIT
4 2 (40.00%) Finance
4 2 (40.00%) Risk Management
5 1 (20.00%) Telecoms
5 1 (20.00%) PRINCE2
5 1 (20.00%) Risk Assessment
5 1 (20.00%) Programme Management
5 1 (20.00%) Retail
5 1 (20.00%) Quality Management
5 1 (20.00%) Change Management
5 1 (20.00%) Management Information System
5 1 (20.00%) Configuration Management
5 1 (20.00%) Project Management
5 1 (20.00%) DV Cleared
5 1 (20.00%) Fujitsu
5 1 (20.00%) PRINCE2 Practitioner
5 1 (20.00%) MS PowerPoint
5 1 (20.00%) Degree

Customer Engagement
Top Related IT Skills in Basingstoke by Category

For the 6 months to 24 October 2014, IT jobs across the Basingstoke region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Application Platforms
1 3 (60.00%) SharePoint
Applications
1 4 (80.00%) MS Excel
2 1 (20.00%) MS PowerPoint
General
1 2 (40.00%) Finance
2 1 (20.00%) Retail
2 1 (20.00%) Telecoms
Job Titles
1 3 (60.00%) Architect
2 1 (20.00%) Programme Manager
2 1 (20.00%) Project Coordinator
2 1 (20.00%) Coordinator
Miscellaneous
1 1 (20.00%) Management Information System
Processes & Methodologies
1 4 (80.00%) ITIL
1 4 (80.00%) Stakeholder Management
2 3 (60.00%) TOGAF
3 2 (40.00%) Risk Management
4 1 (20.00%) Change Control
4 1 (20.00%) Risk Assessment
4 1 (20.00%) Programme Management
4 1 (20.00%) PRINCE2
4 1 (20.00%) Configuration Management
4 1 (20.00%) Project Management
4 1 (20.00%) Quality Management
4 1 (20.00%) Change Management
Qualifications
1 5 (100.00%) Security Cleared
2 4 (80.00%) SC Cleared
3 1 (20.00%) DV Cleared
3 1 (20.00%) Degree
3 1 (20.00%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 3 (60.00%) COBIT
System Software
1 3 (60.00%) VMware Infrastructure
1 3 (60.00%) Hyper-V
Vendors
1 3 (60.00%) Microsoft
1 3 (60.00%) CA
1 3 (60.00%) VMware
2 1 (20.00%) Fujitsu