The table below looks at the statistics for Customer Engagement skills in IT jobs advertised for the Basingstoke region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Engagement over the 3 months to 30 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jul 2015
Same period 2014 Same period 2013
Customer Engagement
Rank - 77 -
Permanent jobs citing Customer Engagement 0 5 0
As % of all permanent IT jobs located in Basingstoke - 0.65% -
As % of the Processes & Methodologies category - 0.85% -
Number of salaries quoted 0 0 0
Average salary - - -
UK excluding London average salary £50,000 £50,000 £40,000
% change year-on-year
- +25.00%
Customer Engagement
Hampshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Basingstoke region.

Processes & Methodologies Category
Basingstoke
Permanent IT job ads with a match in the
Processes & Methodologies category
396 586 513
As % of all permanent IT jobs located in Basingstoke 85.16% 75.81% 79.29%
Number of salaries quoted 301 415 381
Average salary £45,000 £42,500 £45,000
Average salary % change year-on-year
+5.88% -5.55%
90% offered a salary of more than £27,500 £27,850 £30,000
10% offered a salary of more than £62,500 £67,500 £62,500
UK excluding London average salary £44,500 £42,500 £40,699
% change year-on-year
+4.70% +4.42%

Customer Engagement
Jobs Demand Trend in Basingstoke

This chart provides a 3-month moving total of permanent IT jobs citing Customer Engagement across the Basingstoke region as a proportion of the total demand within the Processes & Methodologies category.

Customer Engagement Jobs Demand Trend in Basingstoke

Customer Engagement
Salary Trend in Basingstoke

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Engagement across the Basingstoke region.

Customer Engagement Salary Trend in Basingstoke

Customer Engagement
Top 30 Related IT Skills in Basingstoke

For the 6 months to 30 July 2015, IT jobs across the Basingstoke region citing Customer Engagement also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement.

1 4 (80.00%) LAN
1 4 (80.00%) WAN
1 4 (80.00%) Cisco
1 4 (80.00%) CCNP
1 4 (80.00%) Cisco Certification
1 4 (80.00%) Firewall
1 4 (80.00%) CCDP
2 3 (60.00%) Service Delivery
3 2 (40.00%) Cyber Security
3 2 (40.00%) Active Directory
3 2 (40.00%) MCITP
3 2 (40.00%) IPTV
3 2 (40.00%) Wireless
3 2 (40.00%) Electronics
3 2 (40.00%) Workflow
3 2 (40.00%) Degree
3 2 (40.00%) Load Balancing
3 2 (40.00%) Computer Science
3 2 (40.00%) Cisco PIX
3 2 (40.00%) Cisco ASA
3 2 (40.00%) NAS
3 2 (40.00%) FWSM
3 2 (40.00%) Microsoft Certification
3 2 (40.00%) Software AG
3 2 (40.00%) SAN
3 2 (40.00%) webMethods
3 2 (40.00%) Sony
3 2 (40.00%) CCNA
3 2 (40.00%) IBM
3 2 (40.00%) Microsoft

Customer Engagement
Top Related IT Skills in Basingstoke by Category

For the 6 months to 30 July 2015, IT jobs across the Basingstoke region citing Customer Engagement also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Engagement. Up to 20 skills are shown per category.

Communications & Networking
1 4 (80.00%) WAN
1 4 (80.00%) Firewall
1 4 (80.00%) LAN
2 2 (40.00%) VoIP
2 2 (40.00%) LDAP
2 2 (40.00%) Wireless
2 2 (40.00%) Cisco PIX
2 2 (40.00%) Cisco ASA
2 2 (40.00%) NAS
2 2 (40.00%) FWSM
2 2 (40.00%) TCP/IP
2 2 (40.00%) VPN
2 2 (40.00%) SAN
Database & Business Intelligence
1 2 (40.00%) SQL Server
1 2 (40.00%) Data Mining
General
1 2 (40.00%) Electronics
2 1 (20.00%) Finance
2 1 (20.00%) Legal
2 1 (20.00%) Marketing
Job Titles
1 2 (40.00%) Architect
1 2 (40.00%) Network Support
1 2 (40.00%) Network Architect
2 1 (20.00%) Network Infrastructure Manager
2 1 (20.00%) Systems Manager
2 1 (20.00%) Network Manager
2 1 (20.00%) Infrastructure Manager
Miscellaneous
1 2 (40.00%) IPTV
1 2 (40.00%) Computer Science
Operating Systems
1 2 (40.00%) Windows
1 2 (40.00%) Linux
Processes & Methodologies
1 3 (60.00%) Service Delivery
2 2 (40.00%) Workflow
2 2 (40.00%) Load Balancing
2 2 (40.00%) Cyber Security
2 2 (40.00%) ITIL
3 1 (20.00%) Spectrum Management
3 1 (20.00%) Performance Management
3 1 (20.00%) Product Management
3 1 (20.00%) Capacity Management
Qualifications
1 4 (80.00%) CCDP
1 4 (80.00%) Cisco Certification
1 4 (80.00%) CCNP
2 2 (40.00%) CCNA
2 2 (40.00%) Microsoft Certification
2 2 (40.00%) MCITP
2 2 (40.00%) Degree
System Software
1 2 (40.00%) Active Directory
Vendors
1 4 (80.00%) Cisco
2 2 (40.00%) IBM
2 2 (40.00%) Microsoft
2 2 (40.00%) Software AG
2 2 (40.00%) webMethods
2 2 (40.00%) Sony
2 2 (40.00%) Oracle