The first table below looks at the demand for Service Management skills in IT jobs advertised for the Basingstoke region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 19 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Basingstoke region.

Location
3 months to
19 Jun 2013
Same period 2012 Same period 2011
Service Management
Rank 61 56 33
Rank change year-on-year
-5 -23
Permanent jobs citing Service Management 14 5 30
As % of all permanent IT jobs located in Basingstoke 2.121% 0.858% 4.886%
As % of the Processes & Methodologies category 2.960% 1.163% 6.342%
Number of salaries quoted 7 4 13
Average salary £66,500 £48,000 £50,000
Average salary % change year-on-year
+38.54% -4.00%
90% offered a salary of more than £34,000 £32,550 £40,000
10% offered a salary of more than £67,500 £66,250 £55,000
UK excluding London average salary £42,500 £42,500 £44,000
% change year-on-year
- -3.40%
All Processes & Methodologies
Basingstoke
Permanent IT job ads with a match in the
Processes & Methodologies category
473 430 473
As % of all permanent IT jobs located in Basingstoke 71.67% 73.76% 77.04%
Number of salaries quoted 356 326 355
Average salary £42,500 £43,000 £44,000
Average salary % change year-on-year
-1.16% -2.27%
90% offered a salary of more than £25,000 £31,500 £30,000
10% offered a salary of more than £67,500 £57,500 £65,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
Service Management
Hampshire

Service Management
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Basingstoke region as a proportion of the total demand within the Processes & Methodologies category.

Basingstoke Service Management Jobs Demand Trend

Service Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Basingstoke region.

Basingstoke Service Management Salary Trend

Service Management
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Management across the Basingstoke region over the 3 months to 19 June 2013.

Basingstoke Service Management Salary Histogram

Service Management
Top 30 Related IT Skills

For the 6 months to 19 June 2013, IT jobs across the Basingstoke region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 28 (47.46%) ITIL
2 26 (44.07%) Telecoms
3 20 (33.90%) Degree
4 16 (27.12%) Computer Science
5 15 (25.42%) Project Management
6 14 (23.73%) SLA
6 14 (23.73%) VMware
7 13 (22.03%) Linux
7 13 (22.03%) Middleware
7 13 (22.03%) Red Hat
7 13 (22.03%) Finance
8 12 (20.34%) Change Management
8 12 (20.34%) Remedy
8 12 (20.34%) ITSM
8 12 (20.34%) CMDB
9 11 (18.64%) Problem Management
9 11 (18.64%) VMware Infrastructure
9 11 (18.64%) Windows
10 10 (16.95%) ATM
10 10 (16.95%) Remedy ITSM
11 9 (15.25%) Service Delivery
12 8 (13.56%) Management Information System
12 8 (13.56%) SUSE
12 8 (13.56%) Banking
12 8 (13.56%) Performance Management
12 8 (13.56%) vSphere
12 8 (13.56%) PRINCE2
12 8 (13.56%) IBM
12 8 (13.56%) HP
12 8 (13.56%) ISEB

Service Management
Top Related IT Skills by Category

For the 6 months to 19 June 2013, IT jobs across the Basingstoke region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Development
1 13 (22.03%) Middleware
Application Platforms
1 2 (3.390%) CM System
2 1 (1.695%) Office Communications Server
2 1 (1.695%) Lync
2 1 (1.695%) SharePoint
Applications
1 7 (11.86%) MS Office
2 6 (10.17%) MS Excel
3 1 (1.695%) MS PowerPoint
Business Applications
1 10 (16.95%) Remedy ITSM
2 3 (5.085%) SAP ERP
Communications & Networking
1 10 (16.95%) ATM
2 8 (13.56%) SAN
3 4 (6.780%) Intranet
4 2 (3.390%) Radio Access Network
4 2 (3.390%) DHCP
4 2 (3.390%) TCP/IP
4 2 (3.390%) VPN
4 2 (3.390%) DNS
5 1 (1.695%) Broadband
Database & Business Intelligence
1 5 (8.475%) DB2
General
1 26 (44.07%) Telecoms
2 13 (22.03%) Finance
3 8 (13.56%) Banking
4 6 (10.17%) Retail
5 3 (5.085%) Publishing
6 2 (3.390%) Financial Institution
6 2 (3.390%) Marketing
7 1 (1.695%) Billing
Job Titles
1 13 (22.03%) Incident Manager
2 12 (20.34%) Analyst
3 8 (13.56%) Linux Administrator
3 8 (13.56%) Linux Systems Administrator
3 8 (13.56%) Systems Administrator
3 8 (13.56%) Administrator
4 6 (10.17%) Support Engineer
4 6 (10.17%) Service Analyst
4 6 (10.17%) Report Analyst
4 6 (10.17%) Design Engineer
5 5 (8.475%) Technical Manager
5 5 (8.475%) Project Manager
5 5 (8.475%) Technical Project Manager
6 4 (6.780%) Delivery Manager
6 4 (6.780%) Service Manager
6 4 (6.780%) Services Delivery Manager
7 3 (5.085%) Software Development Manager
7 3 (5.085%) Software Manager
7 3 (5.085%) Head of Development
7 3 (5.085%) Head of Software Development
Miscellaneous
1 16 (27.12%) Computer Science
2 12 (20.34%) CMDB
3 8 (13.56%) Management Information System
4 6 (10.17%) Replication
5 5 (8.475%) DataPower
6 1 (1.695%) Data Protection Act
6 1 (1.695%) Cloud Computing
Operating Systems
1 13 (22.03%) Linux
2 11 (18.64%) Windows
3 8 (13.56%) SUSE
4 6 (10.17%) Windows Server 2008
5 5 (8.475%) Red Hat Enterprise Linux
5 5 (8.475%) AIX
6 2 (3.390%) Windows 7
Processes & Methodologies
1 28 (47.46%) ITIL
2 15 (25.42%) Project Management
3 12 (20.34%) Change Management
3 12 (20.34%) ITSM
4 11 (18.64%) Problem Management
5 9 (15.25%) Service Delivery
6 8 (13.56%) Performance Management
6 8 (13.56%) PRINCE2
6 8 (13.56%) Disaster Recovery
6 8 (13.56%) Change Control
7 5 (8.475%) Matrix Management
8 4 (6.780%) CRM
8 4 (6.780%) Six Sigma
8 4 (6.780%) Incident Management
9 3 (5.085%) Stakeholder Management
9 3 (5.085%) Strategic Planning
9 3 (5.085%) Software Engineering
9 3 (5.085%) Systems Analysis
9 3 (5.085%) Statistical Analysis
9 3 (5.085%) SAP Implementation
Programming Languages
1 8 (13.56%) Shell Script
2 1 (1.695%) SQL
Qualifications
1 20 (33.90%) Degree
2 8 (13.56%) ISEB
3 6 (10.17%) DV Cleared
3 6 (10.17%) Security Cleared
4 5 (8.475%) PRINCE2 Practitioner
5 3 (5.085%) Microsoft Certification
6 1 (1.695%) MCITP
6 1 (1.695%) CISA
6 1 (1.695%) CISM
6 1 (1.695%) ITIL Certification
6 1 (1.695%) CISSP
6 1 (1.695%) MCSE
Quality Assurance & Compliance
1 14 (23.73%) SLA
2 1 (1.695%) ISO/IEC 27001
System Software
1 11 (18.64%) VMware Infrastructure
2 8 (13.56%) vSphere
Systems Management
1 6 (10.17%) Tivoli
1 6 (10.17%) Netcool
1 6 (10.17%) OpenView Configuration Management
1 6 (10.17%) NetBackup
2 5 (8.475%) Control-M
3 2 (3.390%) DameWare
Vendors
1 14 (23.73%) VMware
2 13 (22.03%) Red Hat
3 12 (20.34%) Remedy
4 8 (13.56%) IBM
4 8 (13.56%) HP
4 8 (13.56%) Novell
5 6 (10.17%) Cognos
5 6 (10.17%) CA
5 6 (10.17%) EMC
5 6 (10.17%) Veritas
5 6 (10.17%) Fujitsu
6 5 (8.475%) Cisco
7 4 (6.780%) Microsoft
8 3 (5.085%) SAP
9 2 (3.390%) Huawei
10 1 (1.695%) NetApp
10 1 (1.695%) Citrix