The table below looks at the statistics for Service Management skills in IT jobs advertised for the Basingstoke region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 22 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Sep 2014
Same period 2013 Same period 2012
Service Management
Rank 23 67 64
Rank change year-on-year
+44 -3
Permanent jobs citing Service Management 63 10 17
As % of all permanent IT jobs located in Basingstoke 9.66% 1.49% 2.29%
As % of the Processes & Methodologies category 12.43% 1.87% 2.95%
Number of salaries quoted 31 4 13
Average salary £37,500 £61,250 £45,000
Average salary % change year-on-year
-38.77% +36.11%
90% offered a salary of more than £28,000 £41,000 £38,000
10% offered a salary of more than £60,000 £67,500 £57,000
UK excluding London average salary £42,500 £45,000 £41,077
% change year-on-year
-5.55% +9.55%
Service Management
Hampshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Basingstoke region.

Processes & Methodologies Category
Basingstoke
Permanent IT job ads with a match in the
Processes & Methodologies category
507 534 577
As % of all permanent IT jobs located in Basingstoke 77.76% 79.46% 77.87%
Number of salaries quoted 384 397 453
Average salary £44,500 £47,500 £42,500
Average salary % change year-on-year
-6.31% +11.76%
90% offered a salary of more than £29,950 £30,000 £31,000
10% offered a salary of more than £60,500 £60,000 £67,500
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Management
Jobs Demand Trend in Basingstoke

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Basingstoke region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Basingstoke

Service Management
Salary Trend in Basingstoke

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Basingstoke region.

Service Management Salary Trend in Basingstoke

Service Management
Salary Histogram in Basingstoke

This chart provides a salary histogram for IT jobs citing Service Management across the Basingstoke region over the 3 months to 22 September 2014.

Service Management Salary Histogram in Basingstoke

Service Management
Top 30 Related IT Skills in Basingstoke

For the 6 months to 22 September 2014, IT jobs across the Basingstoke region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 56 (55.45%) Security Cleared
2 54 (53.47%) Risk Management
2 54 (53.47%) Telecoms
3 42 (41.58%) Business Development
4 41 (40.59%) SC Cleared
5 32 (31.68%) Military
5 32 (31.68%) Software Engineering
6 31 (30.69%) Incident Management
7 25 (24.75%) Aastra
7 25 (24.75%) MD110
7 25 (24.75%) DPNSS
7 25 (24.75%) Ericsson
7 25 (24.75%) ISDN
7 25 (24.75%) SDH
7 25 (24.75%) Cisco
7 25 (24.75%) Sonus
8 24 (23.76%) CCNA
8 24 (23.76%) Windows
8 24 (23.76%) Cisco Certification
8 24 (23.76%) Finance
9 21 (20.79%) IBM
10 20 (19.80%) Retail
11 19 (18.81%) Fujitsu
11 19 (18.81%) HP
12 16 (15.84%) Oracle
13 14 (13.86%) Internet
14 12 (11.88%) Oracle ERP
14 12 (11.88%) DV Cleared
14 12 (11.88%) Oracle EBS
14 12 (11.88%) ITIL

Service Management
Top Related IT Skills in Basingstoke by Category

For the 6 months to 22 September 2014, IT jobs across the Basingstoke region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 9 (8.91%) WebSphere
2 1 (0.99%) SharePoint
Applications
1 6 (5.94%) MS Excel
2 2 (1.98%) MS Project
3 1 (0.99%) MS PowerPoint
3 1 (0.99%) MS Office
Business Applications
1 12 (11.88%) Oracle ERP
1 12 (11.88%) Oracle EBS
2 2 (1.98%) Cognos Business Intelligence
Communications & Networking
1 25 (24.75%) MD110
1 25 (24.75%) DPNSS
1 25 (24.75%) ISDN
1 25 (24.75%) SDH
2 14 (13.86%) Internet
3 5 (4.95%) VoIP
4 3 (2.97%) SAN
4 3 (2.97%) WAN
4 3 (2.97%) DHCP
4 3 (2.97%) VPN
4 3 (2.97%) DNS
4 3 (2.97%) LAN
5 2 (1.98%) TCP/IP
6 1 (0.99%) Cisco IOS
6 1 (0.99%) Firewall
6 1 (0.99%) FTP
6 1 (0.99%) HTTP
6 1 (0.99%) SMTP
6 1 (0.99%) WLAN
6 1 (0.99%) SSL
General
1 54 (53.47%) Telecoms
2 32 (31.68%) Military
3 24 (23.76%) Finance
4 20 (19.80%) Retail
5 4 (3.96%) Billing
Job Titles
1 31 (30.69%) Designer
2 19 (18.81%) Infrastructure Designer
3 16 (15.84%) Architect
4 13 (12.87%) Applications Manager
5 11 (10.89%) Infrastructure Manager
6 9 (8.91%) Applications Architect
6 9 (8.91%) SOA Architect
7 8 (7.92%) Incident Manager
8 7 (6.93%) NOC Engineer
9 4 (3.96%) Project Manager
9 4 (3.96%) Oracle Architect
9 4 (3.96%) NOC Manager
10 3 (2.97%) Support Manager
10 3 (2.97%) Delivery Manager
10 3 (2.97%) IT Project Manager
10 3 (2.97%) Services Delivery Manager
10 3 (2.97%) Service Manager
11 2 (1.98%) Service Analyst
11 2 (1.98%) Support Engineer
11 2 (1.98%) Applications Support
Miscellaneous
1 4 (3.96%) Analytical Skills
2 3 (2.97%) Physics
2 3 (2.97%) Computer Science
3 2 (1.98%) Management Information System
3 2 (1.98%) CMDB
3 2 (1.98%) Smart Meter
4 1 (0.99%) Blackberry
Operating Systems
1 24 (23.76%) Windows
2 5 (4.95%) Windows Server 2008
3 4 (3.96%) Windows Server 2003
4 3 (2.97%) Windows XP
4 3 (2.97%) Windows 8
5 2 (1.98%) Windows 7
6 1 (0.99%) Windows Mobile
6 1 (0.99%) BlackBerry OS
6 1 (0.99%) Windows CE
6 1 (0.99%) Linux
6 1 (0.99%) Windows Server 2012
Processes & Methodologies
1 54 (53.47%) Risk Management
2 42 (41.58%) Business Development
3 32 (31.68%) Software Engineering
4 31 (30.69%) Incident Management
5 12 (11.88%) ITIL
5 12 (11.88%) ERP
5 12 (11.88%) Business Intelligence
6 9 (8.91%) SOA
6 9 (8.91%) Project Management
7 7 (6.93%) Service Delivery
8 5 (4.95%) ITSM
8 5 (4.95%) Root Cause Analysis
9 4 (3.96%) Validation
10 3 (2.97%) Time Management
10 3 (2.97%) Change Management
10 3 (2.97%) Continuous Improvement
11 2 (1.98%) Performance Monitoring
11 2 (1.98%) Line Management
11 2 (1.98%) Network Management
11 2 (1.98%) TOGAF
Programming Languages
1 2 (1.98%) SQL
2 1 (0.99%) C
2 1 (0.99%) Perl
Qualifications
1 56 (55.45%) Security Cleared
2 41 (40.59%) SC Cleared
3 24 (23.76%) CCNA
3 24 (23.76%) Cisco Certification
4 12 (11.88%) DV Cleared
5 6 (5.94%) Degree
6 2 (1.98%) Microsoft Certification
Quality Assurance & Compliance
1 3 (2.97%) QA
2 2 (1.98%) SLA
3 1 (0.99%) ISO/IEC 27001
3 1 (0.99%) PCI DSS
3 1 (0.99%) ISO 14001
3 1 (0.99%) ISO 9001
System Software
1 2 (1.98%) vSphere
1 2 (1.98%) VMware Infrastructure
Systems Management
1 2 (1.98%) CA Spectrum
1 2 (1.98%) DameWare
1 2 (1.98%) MOM
1 2 (1.98%) SCCM
1 2 (1.98%) SCOM
2 1 (0.99%) Sysprep
Vendors
1 25 (24.75%) Aastra
1 25 (24.75%) Ericsson
1 25 (24.75%) Cisco
1 25 (24.75%) Sonus
2 21 (20.79%) IBM
3 19 (18.81%) Fujitsu
3 19 (18.81%) HP
4 16 (15.84%) Oracle
5 12 (11.88%) Cognos
6 9 (8.91%) Microsoft
7 4 (3.96%) Siemens
7 4 (3.96%) Acme Packet
8 2 (1.98%) Citrix
8 2 (1.98%) CA
8 2 (1.98%) VMware
8 2 (1.98%) Capita
9 1 (0.99%) Splunk
9 1 (0.99%) Remedy