The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Basingstoke region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 20 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Aug 2014
Same period 2013 Same period 2012
Technical Support
Rank 67 70 60
Rank change year-on-year
+3 -10
Permanent jobs requiring a Technical Support 13 7 14
As % of all permanent IT jobs located in Basingstoke 1.79% 1.06% 1.99%
As % of the Job Titles category 1.95% 1.09% 2.08%
Number of salaries quoted 13 4 14
Average salary £27,500 £25,750 £31,000
Average salary % change year-on-year
+6.79% -16.93%
90% offered a salary of more than £18,500 £22,600 £30,000
10% offered a salary of more than £37,500 £27,850 £43,000
UK excluding London average salary £30,000 £31,000 £30,000
% change year-on-year
-3.22% +3.33%
Technical Support
Hampshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Basingstoke region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Basingstoke
Permanent IT job ads with a match in the
Job Titles category
666 640 672
As % of all permanent IT jobs located in Basingstoke 91.61% 96.53% 95.59%
Number of salaries quoted 495 487 511
Average salary £42,000 £40,000 £40,000
Average salary % change year-on-year
+5.00% -
90% offered a salary of more than £26,000 £23,500 £23,000
10% offered a salary of more than £60,000 £65,000 £60,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

Technical Support
Jobs Demand Trend in Basingstoke

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Basingstoke region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Basingstoke

Technical Support
Salary Trend in Basingstoke

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Basingstoke region.

Technical Support Salary Trend in Basingstoke

Technical Support
Salary Histogram in Basingstoke

This chart provides a salary histogram for IT jobs citing Technical Support across the Basingstoke region over the 3 months to 20 August 2014.

Technical Support Salary Histogram in Basingstoke

Technical Support
Top 30 Related IT Skills in Basingstoke

For the 6 months to 20 August 2014, IT jobs across the Basingstoke region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 14 (58.33%) Windows
2 7 (29.17%) Juniper
2 7 (29.17%) TCP/IP
2 7 (29.17%) VPN
2 7 (29.17%) Cisco
2 7 (29.17%) Active Directory
2 7 (29.17%) Security Cleared
2 7 (29.17%) Root Cause Analysis
3 6 (25.00%) Microsoft
3 6 (25.00%) ATM
3 6 (25.00%) ISDN
3 6 (25.00%) VoIP
3 6 (25.00%) SC Cleared
4 5 (20.83%) CCNP
4 5 (20.83%) MS Exchange
4 5 (20.83%) Cisco Certification
4 5 (20.83%) Degree
5 4 (16.67%) Microsoft Certification
5 4 (16.67%) MS Office
6 3 (12.50%) Office 365
6 3 (12.50%) Lync
6 3 (12.50%) Hyper-V
6 3 (12.50%) Microsoft Azure
6 3 (12.50%) Telecoms
7 2 (8.33%) MCITP
7 2 (8.33%) Windows 8
7 2 (8.33%) Life Science
7 2 (8.33%) Spreadsheet
7 2 (8.33%) Performance Testing
7 2 (8.33%) SQL

Technical Support
Top Related IT Skills in Basingstoke by Category

For the 6 months to 20 August 2014, IT jobs across the Basingstoke region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (20.83%) MS Exchange
2 3 (12.50%) Lync
3 2 (8.33%) SharePoint
4 1 (4.17%) Exchange Server 2010
4 1 (4.17%) Exchange Server 2003
Applications
1 4 (16.67%) MS Office
2 2 (8.33%) MS Excel
2 2 (8.33%) Spreadsheet
Cloud Services
1 3 (12.50%) Microsoft Azure
1 3 (12.50%) Office 365
Communications & Networking
1 7 (29.17%) TCP/IP
1 7 (29.17%) VPN
2 6 (25.00%) ATM
2 6 (25.00%) ISDN
2 6 (25.00%) VoIP
3 2 (8.33%) LAN
4 1 (4.17%) WAN
4 1 (4.17%) DNS
4 1 (4.17%) Internet
4 1 (4.17%) Firewall
General
1 3 (12.50%) Telecoms
2 1 (4.17%) Automotive
2 1 (4.17%) Marketing
2 1 (4.17%) German Language
Miscellaneous
1 2 (8.33%) Life Science
2 1 (4.17%) Fat Client
2 1 (4.17%) Firmware
2 1 (4.17%) Thin Client
Operating Systems
1 14 (58.33%) Windows
2 2 (8.33%) Windows 8
3 1 (4.17%) UNIX
3 1 (4.17%) Windows XP
3 1 (4.17%) Mac OS X
3 1 (4.17%) Windows Vista
3 1 (4.17%) Windows 7
Processes & Methodologies
1 7 (29.17%) Root Cause Analysis
2 2 (8.33%) Performance Testing
3 1 (4.17%) Network Management
3 1 (4.17%) ITIL V3
3 1 (4.17%) ITIL
3 1 (4.17%) CRM
Programming Languages
1 2 (8.33%) SQL
2 1 (4.17%) PHP
Qualifications
1 7 (29.17%) Security Cleared
2 6 (25.00%) SC Cleared
3 5 (20.83%) CCNP
3 5 (20.83%) Cisco Certification
3 5 (20.83%) Degree
4 4 (16.67%) Microsoft Certification
5 2 (8.33%) MCITP
5 2 (8.33%) MCP
5 2 (8.33%) MCSE
5 2 (8.33%) MCSA
6 1 (4.17%) JNCIP
6 1 (4.17%) MCDST
Quality Assurance & Compliance
1 2 (8.33%) SLA
System Software
1 7 (29.17%) Active Directory
2 3 (12.50%) Hyper-V
3 1 (4.17%) Terminal Server
Vendors
1 7 (29.17%) Cisco
1 7 (29.17%) Juniper
2 6 (25.00%) Microsoft
3 1 (4.17%) HP
3 1 (4.17%) Citrix
3 1 (4.17%) Apple
Basingstoke, Hampshire
Circle Recruitment
Salary: £25000 - £32000 per annum
Posted: 4 days ago
Basingstoke
Reed Technology - UK Posting Account
Salary: £18000 - £22000 per annum
Posted: 5 days ago