The first table below looks at the demand for the Technical Support role in IT jobs advertised for the Basingstoke region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Basingstoke region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Technical Support
Rank 65 67 52
Rank change year-on-year
+2 -15
Permanent jobs requiring a Technical Support 16 19 14
As % of all permanent IT jobs located in Basingstoke 2.27% 2.22% 2.19%
As % of the Job Titles category 2.40% 2.34% 2.33%
Number of salaries quoted 16 19 12
Average salary £25,000 £35,000 £31,250
Average salary % change year-on-year
-28.57% +12.00%
90% offered a salary of more than £17,000 £22,400 £21,150
10% offered a salary of more than £40,000 £45,000 £42,500
UK excluding London average salary £28,000 £30,500 £31,000
% change year-on-year
-8.19% -1.61%
Job Titles Category
Basingstoke
Permanent IT job ads with a match in the
Job Titles category
667 811 602
As % of all permanent IT jobs located in Basingstoke 94.48% 94.74% 94.36%
Number of salaries quoted 542 592 472
Average salary £40,000 £39,000 £40,000
Average salary % change year-on-year
+2.56% -2.50%
90% offered a salary of more than £24,000 £24,500 £30,000
10% offered a salary of more than £56,250 £57,500 £52,500
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
Technical Support
Hampshire

Technical Support
Jobs Demand Trend in Basingstoke

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Basingstoke region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Basingstoke

Technical Support
Salary Trend in Basingstoke

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Basingstoke region.

Technical Support Salary Trend in Basingstoke

Technical Support
Salary Histogram in Basingstoke

This chart provides a salary histogram for IT jobs citing Technical Support across the Basingstoke region over the 3 months to 18 April 2014.

Technical Support Salary Histogram in Basingstoke

Technical Support
Top 30 Related IT Skills in Basingstoke

For the 6 months to 18 April 2014, IT jobs across the Basingstoke region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 13 (68.42%) Windows
2 8 (42.11%) VoIP
2 8 (42.11%) TCP/IP
3 6 (31.58%) Cisco
4 5 (26.32%) Active Directory
4 5 (26.32%) Cisco Certification
4 5 (26.32%) Juniper
4 5 (26.32%) VPN
4 5 (26.32%) MS Exchange
4 5 (26.32%) Root Cause Analysis
5 4 (21.05%) Telecoms
5 4 (21.05%) Microsoft Certification
5 4 (21.05%) Microsoft
5 4 (21.05%) CCNP
6 3 (15.79%) Firmware
6 3 (15.79%) MCSE
6 3 (15.79%) MCITP
6 3 (15.79%) Degree
6 3 (15.79%) Performance Testing
6 3 (15.79%) Security Cleared
6 3 (15.79%) Hyper-V
6 3 (15.79%) Office 365
6 3 (15.79%) Microsoft Azure
6 3 (15.79%) Network Management
6 3 (15.79%) Lync
7 2 (10.53%) JNCIP
7 2 (10.53%) MCSA
7 2 (10.53%) MS Excel
7 2 (10.53%) MS Office
7 2 (10.53%) ATM

Technical Support
Top Related IT Skills in Basingstoke by Category

For the 6 months to 18 April 2014, IT jobs across the Basingstoke region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (26.32%) MS Exchange
2 3 (15.79%) Lync
3 2 (10.53%) SharePoint
4 1 (5.26%) Exchange Server 2010
Applications
1 2 (10.53%) MS Excel
1 2 (10.53%) MS Office
Cloud Services
1 3 (15.79%) Office 365
1 3 (15.79%) Microsoft Azure
Communications & Networking
1 8 (42.11%) VoIP
1 8 (42.11%) TCP/IP
2 5 (26.32%) VPN
3 2 (10.53%) ATM
3 2 (10.53%) ISDN
3 2 (10.53%) LAN
4 1 (5.26%) MPLS
4 1 (5.26%) DMVPN
4 1 (5.26%) IPsec
General
1 4 (21.05%) Telecoms
Miscellaneous
1 3 (15.79%) Firmware
Operating Systems
1 13 (68.42%) Windows
2 1 (5.26%) UNIX
2 1 (5.26%) Windows 8
2 1 (5.26%) Windows 7
Processes & Methodologies
1 5 (26.32%) Root Cause Analysis
2 3 (15.79%) Performance Testing
2 3 (15.79%) Network Management
3 1 (5.26%) Project Management
3 1 (5.26%) ITIL
3 1 (5.26%) CRM
3 1 (5.26%) ITIL V3
3 1 (5.26%) Network Design
Programming Languages
1 1 (5.26%) PHP
1 1 (5.26%) SQL
Qualifications
1 5 (26.32%) Cisco Certification
2 4 (21.05%) Microsoft Certification
2 4 (21.05%) CCNP
3 3 (15.79%) MCSE
3 3 (15.79%) MCITP
3 3 (15.79%) Degree
3 3 (15.79%) Security Cleared
4 2 (10.53%) JNCIP
4 2 (10.53%) MCSA
4 2 (10.53%) MCP
5 1 (5.26%) CCNA
5 1 (5.26%) MCDST
5 1 (5.26%) MCTS
Quality Assurance & Compliance
1 1 (5.26%) SLA
System Software
1 5 (26.32%) Active Directory
2 3 (15.79%) Hyper-V
Vendors
1 6 (31.58%) Cisco
2 5 (26.32%) Juniper
3 4 (21.05%) Microsoft
4 1 (5.26%) VMware