The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Basingstoke region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 21 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Apr 2015
Same period 2014 Same period 2013
Technical Support
Rank 53 63 68
Rank change year-on-year
+10 +5
Permanent jobs requiring a Technical Support 7 16 19
As % of all permanent IT jobs located in Basingstoke 1.50% 2.27% 2.22%
As % of the Job Titles category 1.62% 2.41% 2.34%
Number of salaries quoted 7 16 19
Average salary £30,000 £25,000 £35,000
Average salary % change year-on-year
+20.00% -28.57%
90% offered a salary of more than £18,500 £17,000 £22,400
10% offered a salary of more than £31,000 £40,000 £45,000
UK excluding London average salary £30,000 £28,000 £30,500
% change year-on-year
+7.14% -8.19%
Technical Support
Hampshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Basingstoke region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Basingstoke
Permanent IT job ads with a match in the
Job Titles category
431 665 811
As % of all permanent IT jobs located in Basingstoke 92.29% 94.46% 94.74%
Number of salaries quoted 362 540 592
Average salary £42,500 £40,000 £39,000
Average salary % change year-on-year
+6.25% +2.56%
90% offered a salary of more than £25,000 £24,000 £24,500
10% offered a salary of more than £57,500 £52,500 £56,250
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Technical Support
Jobs Demand Trend in Basingstoke

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Basingstoke region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Basingstoke

Technical Support
Salary Trend in Basingstoke

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Basingstoke region.

Technical Support Salary Trend in Basingstoke

Technical Support
Salary Histogram in Basingstoke

This chart provides a salary histogram for IT jobs citing Technical Support across the Basingstoke region over the 3 months to 21 April 2015.

Technical Support Salary Histogram in Basingstoke

Technical Support
Top 30 Related IT Skills in Basingstoke

For the 6 months to 21 April 2015, IT jobs across the Basingstoke region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 8 (66.67%) Windows
2 5 (41.67%) Microsoft
2 5 (41.67%) Active Directory
3 4 (33.33%) Electronics
3 4 (33.33%) MS Exchange
4 3 (25.00%) XenApp
4 3 (25.00%) Windows Server 2008
4 3 (25.00%) Windows 8
4 3 (25.00%) Windows Server 2012
4 3 (25.00%) VoIP
4 3 (25.00%) TCP/IP
4 3 (25.00%) MS Office
4 3 (25.00%) ITIL
4 3 (25.00%) Citrix
4 3 (25.00%) Thin Client
4 3 (25.00%) Windows XP
4 3 (25.00%) Manufacturing
4 3 (25.00%) Life Science
4 3 (25.00%) French Language
4 3 (25.00%) Italian Language
4 3 (25.00%) Fat Client
4 3 (25.00%) Video Conferencing
5 2 (16.67%) MS Excel
6 1 (8.33%) SharePoint
6 1 (8.33%) HNC
6 1 (8.33%) COM
6 1 (8.33%) Microsoft Certification
6 1 (8.33%) A+ Certification
6 1 (8.33%) Security Cleared
6 1 (8.33%) Degree

Technical Support
Top Related IT Skills in Basingstoke by Category

For the 6 months to 21 April 2015, IT jobs across the Basingstoke region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (33.33%) MS Exchange
2 1 (8.33%) Lync
2 1 (8.33%) SharePoint
Applications
1 3 (25.00%) MS Office
2 2 (16.67%) MS Excel
Cloud Services
1 1 (8.33%) Microsoft Azure
1 1 (8.33%) Office 365
Communications & Networking
1 3 (25.00%) VoIP
1 3 (25.00%) TCP/IP
General
1 4 (33.33%) Electronics
2 3 (25.00%) Manufacturing
2 3 (25.00%) French Language
2 3 (25.00%) Italian Language
Libraries, Frameworks & Software Standards
1 1 (8.33%) COM
Miscellaneous
1 3 (25.00%) Life Science
1 3 (25.00%) Fat Client
1 3 (25.00%) Video Conferencing
1 3 (25.00%) Thin Client
2 1 (8.33%) Mathematics
2 1 (8.33%) Analytical Skills
Operating Systems
1 8 (66.67%) Windows
2 3 (25.00%) Windows XP
2 3 (25.00%) Windows Server 2008
2 3 (25.00%) Windows 8
2 3 (25.00%) Windows Server 2012
Processes & Methodologies
1 3 (25.00%) ITIL
Qualifications
1 1 (8.33%) HNC
1 1 (8.33%) Microsoft Certification
1 1 (8.33%) A+ Certification
1 1 (8.33%) Degree
1 1 (8.33%) Security Cleared
System Software
1 5 (41.67%) Active Directory
2 3 (25.00%) XenApp
3 1 (8.33%) Hyper-V
Vendors
1 5 (41.67%) Microsoft
2 3 (25.00%) Citrix