The first table below looks at the demand for the Technical Support role in IT jobs advertised for the Basingstoke region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 28 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Basingstoke region.

Location
3 months to
28 Jul 2014
Same period 2013 Same period 2012
Technical Support
Rank 71 74 60
Rank change year-on-year
+3 -14
Permanent jobs requiring a Technical Support 11 3 13
As % of all permanent IT jobs located in Basingstoke 1.42% 0.46% 1.99%
As % of the Job Titles category 1.55% 0.48% 2.08%
Number of salaries quoted 11 3 13
Average salary £37,500 £27,500 £31,000
Average salary % change year-on-year
+36.36% -11.29%
UK excluding London average salary £30,000 £30,750 £30,000
% change year-on-year
-2.43% +2.50%
Job Titles Category
Basingstoke
Permanent IT job ads with a match in the
Job Titles category
709 625 626
As % of all permanent IT jobs located in Basingstoke 91.72% 96.60% 95.87%
Number of salaries quoted 535 476 488
Average salary £41,500 £39,000 £40,000
Average salary % change year-on-year
+6.41% -2.50%
90% offered a salary of more than £27,500 £23,500 £23,500
10% offered a salary of more than £60,000 £65,000 £60,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Technical Support
Hampshire

Technical Support
Jobs Demand Trend in Basingstoke

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Basingstoke region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Basingstoke

Technical Support
Salary Trend in Basingstoke

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Basingstoke region.

Technical Support Salary Trend in Basingstoke

Technical Support
Salary Histogram in Basingstoke

This chart provides a salary histogram for IT jobs citing Technical Support across the Basingstoke region over the 3 months to 28 July 2014.

Technical Support Salary Histogram in Basingstoke

Technical Support
Top 30 Related IT Skills in Basingstoke

For the 6 months to 28 July 2014, IT jobs across the Basingstoke region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 16 (59.26%) Windows
2 10 (37.04%) VoIP
2 10 (37.04%) TCP/IP
2 10 (37.04%) Cisco
3 9 (33.33%) VPN
3 9 (33.33%) Juniper
3 9 (33.33%) Security Cleared
3 9 (33.33%) Root Cause Analysis
4 8 (29.63%) Cisco Certification
4 8 (29.63%) CCNP
5 7 (25.93%) ATM
5 7 (25.93%) ISDN
6 6 (22.22%) Active Directory
6 6 (22.22%) SC Cleared
7 5 (18.52%) Microsoft
7 5 (18.52%) MS Exchange
8 4 (14.81%) Microsoft Certification
8 4 (14.81%) Degree
8 4 (14.81%) Performance Testing
8 4 (14.81%) Telecoms
9 3 (11.11%) Hyper-V
9 3 (11.11%) Microsoft Azure
9 3 (11.11%) Firmware
9 3 (11.11%) MS Office
9 3 (11.11%) Office 365
9 3 (11.11%) Network Management
9 3 (11.11%) Lync
10 2 (7.41%) SQL
10 2 (7.41%) MCSE
10 2 (7.41%) MCSA

Technical Support
Top Related IT Skills in Basingstoke by Category

For the 6 months to 28 July 2014, IT jobs across the Basingstoke region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (18.52%) MS Exchange
2 3 (11.11%) Lync
3 2 (7.41%) SharePoint
4 1 (3.70%) Exchange Server 2003
4 1 (3.70%) Exchange Server 2010
Applications
1 3 (11.11%) MS Office
2 2 (7.41%) MS Excel
Cloud Services
1 3 (11.11%) Microsoft Azure
1 3 (11.11%) Office 365
Communications & Networking
1 10 (37.04%) VoIP
1 10 (37.04%) TCP/IP
2 9 (33.33%) VPN
3 7 (25.93%) ATM
3 7 (25.93%) ISDN
4 2 (7.41%) LAN
5 1 (3.70%) Firewall
5 1 (3.70%) IPsec
5 1 (3.70%) WAN
5 1 (3.70%) Internet
5 1 (3.70%) MPLS
5 1 (3.70%) DNS
5 1 (3.70%) DMVPN
General
1 4 (14.81%) Telecoms
2 1 (3.70%) Automotive
2 1 (3.70%) German Language
2 1 (3.70%) Marketing
Miscellaneous
1 3 (11.11%) Firmware
2 1 (3.70%) Life Science
2 1 (3.70%) Fat Client
2 1 (3.70%) Thin Client
Operating Systems
1 16 (59.26%) Windows
2 1 (3.70%) Windows Vista
2 1 (3.70%) Windows 7
2 1 (3.70%) UNIX
2 1 (3.70%) Windows 8
Processes & Methodologies
1 9 (33.33%) Root Cause Analysis
2 4 (14.81%) Performance Testing
3 3 (11.11%) Network Management
4 1 (3.70%) CRM
4 1 (3.70%) ITIL
4 1 (3.70%) ITIL V3
Programming Languages
1 2 (7.41%) SQL
2 1 (3.70%) PHP
Qualifications
1 9 (33.33%) Security Cleared
2 8 (29.63%) Cisco Certification
2 8 (29.63%) CCNP
3 6 (22.22%) SC Cleared
4 4 (14.81%) Microsoft Certification
4 4 (14.81%) Degree
5 2 (7.41%) MCSE
5 2 (7.41%) MCSA
5 2 (7.41%) MCP
5 2 (7.41%) MCITP
5 2 (7.41%) JNCIP
6 1 (3.70%) MCDST
Quality Assurance & Compliance
1 2 (7.41%) SLA
System Software
1 6 (22.22%) Active Directory
2 3 (11.11%) Hyper-V
3 1 (3.70%) Terminal Server
Vendors
1 10 (37.04%) Cisco
2 9 (33.33%) Juniper
3 5 (18.52%) Microsoft
4 1 (3.70%) HP
4 1 (3.70%) Citrix
Basingstoke
Reed Technology - UK Posting Account
Salary: £30000 - £36000 per annum
Posted: 6 days ago