The table below looks at the statistics for the Help Desk Support role in IT jobs advertised for the Bath region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support in their job title over the 3 months to 20 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Oct 2014
Same period 2013 Same period 2012
Help Desk Support
Rank 43 - 47
Rank change year-on-year
- 0
Permanent jobs requiring a Help Desk Support 16 0 2
As % of all permanent IT jobs located in Bath 3.41% - 0.73%
As % of the Job Titles category 3.65% - 0.74%
Number of salaries quoted 16 0 2
Average salary £24,000 - £32,000
90% offered a salary of more than £20,750 - £22,400
10% offered a salary of more than £27,000 - £41,600
UK excluding London average salary £21,500 £21,000 £20,000
% change year-on-year
+2.38% +5.00%
Help Desk Support
Somerset

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Bath region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Bath
Permanent IT job ads with a match in the
Job Titles category
438 305 269
As % of all permanent IT jobs located in Bath 93.39% 93.85% 98.18%
Number of salaries quoted 377 277 265
Average salary £35,000 £34,250 £37,500
Average salary % change year-on-year
+2.18% -8.66%
90% offered a salary of more than £20,300 £20,000 £22,500
10% offered a salary of more than £55,000 £50,000 £47,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Help Desk Support
Jobs Demand Trend in Bath

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support in the job title across the Bath region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in Bath

Help Desk Support
Salary Trend in Bath

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the Bath region.

Help Desk Support Salary Trend in Bath

Help Desk Support
Top 30 Related IT Skills in Bath

For the 6 months to 20 October 2014, IT jobs across the Bath region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title.

1 34 (89.47%) Degree
2 33 (86.84%) MS Exchange
3 32 (84.21%) SQL Server
3 32 (84.21%) Disaster Recovery
3 32 (84.21%) VMware
3 32 (84.21%) Mathematics
4 23 (60.53%) Microsoft
5 20 (52.63%) MS Excel
6 18 (47.37%) Windows
7 15 (39.47%) Windows Server 2003
7 15 (39.47%) Windows Server 2008
7 15 (39.47%) Windows Server 2012
8 14 (36.84%) VMware Infrastructure
8 14 (36.84%) Client/Server
9 4 (10.53%) Active Directory
10 3 (7.89%) ITIL
11 2 (5.26%) MCP
11 2 (5.26%) MS Office
11 2 (5.26%) MCSE
11 2 (5.26%) Microsoft Certification
11 2 (5.26%) Incident Management
11 2 (5.26%) Network Monitoring
12 1 (2.63%) Analytical Skills
12 1 (2.63%) Windows 8
12 1 (2.63%) Windows 7
12 1 (2.63%) SC Cleared
12 1 (2.63%) Security Cleared
12 1 (2.63%) VoIP
12 1 (2.63%) Windows XP
12 1 (2.63%) SharePoint

Help Desk Support
Top Related IT Skills in Bath by Category

For the 6 months to 20 October 2014, IT jobs across the Bath region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 33 (86.84%) MS Exchange
2 1 (2.63%) SharePoint
Applications
1 20 (52.63%) MS Excel
2 2 (5.26%) MS Office
Communications & Networking
1 1 (2.63%) VoIP
Database & Business Intelligence
1 32 (84.21%) SQL Server
General
1 1 (2.63%) Advertising
Miscellaneous
1 32 (84.21%) Mathematics
2 14 (36.84%) Client/Server
3 1 (2.63%) Analytical Skills
Operating Systems
1 18 (47.37%) Windows
2 15 (39.47%) Windows Server 2012
2 15 (39.47%) Windows Server 2003
2 15 (39.47%) Windows Server 2008
3 1 (2.63%) Windows 7
3 1 (2.63%) Windows 8
3 1 (2.63%) Linux
3 1 (2.63%) Windows XP
Processes & Methodologies
1 32 (84.21%) Disaster Recovery
2 3 (7.89%) ITIL
3 2 (5.26%) Incident Management
3 2 (5.26%) Network Monitoring
4 1 (2.63%) Configuration Management
Programming Languages
1 1 (2.63%) SQL
Qualifications
1 34 (89.47%) Degree
2 2 (5.26%) MCP
2 2 (5.26%) MCSE
2 2 (5.26%) Microsoft Certification
3 1 (2.63%) SC Cleared
3 1 (2.63%) Security Cleared
System Software
1 14 (36.84%) VMware Infrastructure
2 4 (10.53%) Active Directory
Vendors
1 32 (84.21%) VMware
2 23 (60.53%) Microsoft
3 1 (2.63%) Remedy