The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Bedford region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 29 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jan 2015
Same period 2014 Same period 2013
Third Line Support
Rank 43 61 27
Rank change year-on-year
+18 -34
Permanent jobs requiring a 3rd Line Support 7 3 17
As % of all permanent IT jobs located in Bedford 2.36% 0.77% 6.42%
As % of the Job Titles category 2.45% 0.79% 6.64%
Number of salaries quoted 6 3 17
Average salary £42,500 £35,000 £38,000
Average salary % change year-on-year
+21.42% -7.89%
UK excluding London average salary £35,000 £33,500 £32,620
% change year-on-year
+4.47% +2.69%
3rd Line Support
Bedfordshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Bedford region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Bedford
Permanent IT job ads with a match in the
Job Titles category
286 379 256
As % of all permanent IT jobs located in Bedford 96.30% 97.68% 96.60%
Number of salaries quoted 247 322 234
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £27,500 £27,500 £31,000
10% offered a salary of more than £65,000 £52,500 £58,100
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support
Jobs Demand Trend in Bedford

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Bedford region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Bedford

3rd Line Support
Salary Trend in Bedford

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Bedford region.

3rd Line Support Salary Trend in Bedford

3rd Line Support
Top 30 Related IT Skills in Bedford

For the 6 months to 29 January 2015, IT jobs across the Bedford region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 8 (88.89%) Windows
2 7 (77.78%) Microsoft
2 7 (77.78%) Active Directory
2 7 (77.78%) Disaster Recovery
2 7 (77.78%) VMware
2 7 (77.78%) vSphere
3 6 (66.67%) FalconStor
3 6 (66.67%) Replication
3 6 (66.67%) Fibre Channel
3 6 (66.67%) Cisco
3 6 (66.67%) SAN
3 6 (66.67%) CommVault
3 6 (66.67%) MS Excel
3 6 (66.67%) SQL
3 6 (66.67%) Oracle
4 2 (22.22%) Service Delivery
4 2 (22.22%) ITIL
4 2 (22.22%) Cisco Certification
4 2 (22.22%) CCNP
4 2 (22.22%) CCNA
5 1 (11.11%) Exchange Server 2010
5 1 (11.11%) XenApp
5 1 (11.11%) Customer Engagement
5 1 (11.11%) Windows 7
5 1 (11.11%) Business Analysis
5 1 (11.11%) Exchange Server 2003
5 1 (11.11%) Xen
5 1 (11.11%) Exchange Server 2007
5 1 (11.11%) Time Management
5 1 (11.11%) VMware Infrastructure

3rd Line Support
Top Related IT Skills in Bedford by Category

For the 6 months to 29 January 2015, IT jobs across the Bedford region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (11.11%) Exchange Server 2010
1 1 (11.11%) Exchange Server 2003
1 1 (11.11%) Exchange Server 2007
1 1 (11.11%) MS Exchange
Applications
1 6 (66.67%) MS Excel
Communications & Networking
1 6 (66.67%) Fibre Channel
1 6 (66.67%) SAN
Database & Business Intelligence
1 1 (11.11%) SQL Server
Miscellaneous
1 6 (66.67%) Replication
Operating Systems
1 8 (88.89%) Windows
2 1 (11.11%) Windows 7
2 1 (11.11%) Windows Server 2008
2 1 (11.11%) Windows Server 2012
2 1 (11.11%) Windows Server 2003
Processes & Methodologies
1 7 (77.78%) Disaster Recovery
2 2 (22.22%) Service Delivery
2 2 (22.22%) ITIL
3 1 (11.11%) Customer Engagement
3 1 (11.11%) Business Analysis
3 1 (11.11%) Time Management
3 1 (11.11%) Root Cause Analysis
3 1 (11.11%) Stakeholder Management
Programming Languages
1 6 (66.67%) SQL
Qualifications
1 2 (22.22%) Cisco Certification
1 2 (22.22%) CCNP
1 2 (22.22%) CCNA
2 1 (11.11%) VCP5
2 1 (11.11%) Microsoft Certification
2 1 (11.11%) ITIL Certification
2 1 (11.11%) MCP
2 1 (11.11%) MCSE
2 1 (11.11%) MCSA
2 1 (11.11%) VMware Certified Professional (VCP)
System Software
1 7 (77.78%) Active Directory
1 7 (77.78%) vSphere
2 1 (11.11%) XenApp
2 1 (11.11%) Xen
2 1 (11.11%) VMware Infrastructure
2 1 (11.11%) VMware ESX
Vendors
1 7 (77.78%) Microsoft
1 7 (77.78%) VMware
2 6 (66.67%) FalconStor
2 6 (66.67%) Cisco
2 6 (66.67%) CommVault
2 6 (66.67%) Oracle
3 1 (11.11%) Intel
3 1 (11.11%) Citrix