The table below looks at the statistics for the 1st Line Support Analyst role in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Analyst in their job title over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
First Line Support Analyst
Rank 217 227 216
Rank change year-on-year
+10 -11
Permanent jobs requiring a 1st Line Support Analyst 12 3 6
As % of all permanent IT jobs located in Berkshire 0.21% 0.051% 0.11%
As % of the Job Titles category 0.22% 0.054% 0.12%
Number of salaries quoted 8 3 6
Average salary £21,250 £21,500 £18,500
Average salary % change year-on-year
-1.16% +16.21%
90% offered a salary of more than £19,250 £20,300 £18,000
10% offered a salary of more than £22,500 £23,100 £22,500
UK excluding London average salary £20,000 £19,500 £19,000
% change year-on-year
+2.56% +2.63%
1st Line Support Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Berkshire
Permanent IT job ads with a match in the
Job Titles category
5469 5505 5127
As % of all permanent IT jobs located in Berkshire 94.10% 93.34% 94.18%
Number of salaries quoted 3846 4029 4257
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £26,000 £27,000 £27,500
10% offered a salary of more than £67,500 £62,500 £67,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

1st Line Support Analyst
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Analyst in the job title across the Berkshire region as a proportion of the total demand within the Job Titles category.

1st Line Support Analyst Jobs Demand Trend in Berkshire

1st Line Support Analyst
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst across the Berkshire region.

1st Line Support Analyst Salary Trend in Berkshire

1st Line Support Analyst
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Analyst within the Berkshire region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +12 10 £21,000 +1.20% 2
1st Line Support Analyst
South East

1st Line Support Analyst
Top 30 Related IT Skills in Berkshire

For the 6 months to 19 December 2014, IT jobs across the Berkshire region that cited 1st Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title.

1 8 (47.06%) ITIL
2 7 (41.18%) MS Office
3 6 (35.29%) Microsoft
3 6 (35.29%) Windows
3 6 (35.29%) SQL
4 5 (29.41%) MS Excel
4 5 (29.41%) Microsoft Certification
5 4 (23.53%) Active Directory
5 4 (23.53%) Windows XP
6 3 (17.65%) Windows 2000
6 3 (17.65%) TCP/IP
6 3 (17.65%) MCP
6 3 (17.65%) MCSE
6 3 (17.65%) HP
6 3 (17.65%) A+ Certification
6 3 (17.65%) DV Cleared
6 3 (17.65%) Security Cleared
7 2 (11.76%) SLA
7 2 (11.76%) Blackberry
7 2 (11.76%) Smartphone
7 2 (11.76%) iPhone
7 2 (11.76%) iPad
7 2 (11.76%) Agresso
7 2 (11.76%) Security+ Certification
7 2 (11.76%) Windows 7
7 2 (11.76%) Service Management
7 2 (11.76%) ITSM
7 2 (11.76%) Incident Management
7 2 (11.76%) MCSA
7 2 (11.76%) Finance

1st Line Support Analyst
Top Related IT Skills in Berkshire by Category

For the 6 months to 19 December 2014, IT jobs across the Berkshire region that cited 1st Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title. Up to 20 skills are shown per category.

Applications
1 7 (41.18%) MS Office
2 5 (29.41%) MS Excel
Business Applications
1 2 (11.76%) Agresso
Communications & Networking
1 3 (17.65%) TCP/IP
Database & Business Intelligence
1 1 (5.88%) SQL Server
General
1 2 (11.76%) Finance
Miscellaneous
1 2 (11.76%) Blackberry
1 2 (11.76%) Smartphone
1 2 (11.76%) iPhone
1 2 (11.76%) iPad
Operating Systems
1 6 (35.29%) Windows
2 4 (23.53%) Windows XP
3 3 (17.65%) Windows 2000
4 2 (11.76%) Windows 7
5 1 (5.88%) Windows 8
5 1 (5.88%) Windows Server 2003
5 1 (5.88%) Windows Server 2008
Processes & Methodologies
1 8 (47.06%) ITIL
2 2 (11.76%) Service Management
2 2 (11.76%) ITSM
2 2 (11.76%) Incident Management
3 1 (5.88%) Problem Management
Programming Languages
1 6 (35.29%) SQL
Qualifications
1 5 (29.41%) Microsoft Certification
2 3 (17.65%) A+ Certification
2 3 (17.65%) MCP
2 3 (17.65%) MCSE
2 3 (17.65%) DV Cleared
2 3 (17.65%) Security Cleared
3 2 (11.76%) MCSA
3 2 (11.76%) Security+ Certification
4 1 (5.88%) SC Cleared
Quality Assurance & Compliance
1 2 (11.76%) SLA
System Software
1 4 (23.53%) Active Directory
Systems Management
1 1 (5.88%) DameWare
Vendors
1 6 (35.29%) Microsoft
2 3 (17.65%) HP
Reading, Berkshire
Austin Fraser
Salary: £20000 - £25000 per annum + benefits
Posted: 2 days ago
Reading, Berkshire
Global Technology Solutions Ltd
Salary: £20000 - £22000 per annum + ben+training
Posted: 2 days ago
Berkshire
Global Technology Solutions Ltd
Salary: £18500 - £19500 per annum + including shift allowance
Posted: 5 days ago