The first table below looks at the demand for the 1st Line Support Analyst role in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Analyst in their job title over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Berkshire region.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
First Line Support Analyst
Rank 210 215 193
Rank change year-on-year
+5 -22
Permanent jobs requiring a 1st Line Support Analyst 5 8 3
As % of all permanent IT jobs located in Berkshire 0.097% 0.130% 0.058%
As % of the Job Titles category 0.103% 0.138% 0.062%
Number of salaries quoted 5 5 2
Average salary £20,500 £21,000 £19,000
Average salary % change year-on-year
-2.38% +10.52%
90% offered a salary of more than £19,000 £20,400 £17,400
10% offered a salary of more than £23,050 £22,700 £20,600
UK excluding London average salary £20,050 £19,000 £20,000
% change year-on-year
+5.52% -5.00%
All Job Titles
Berkshire
Permanent IT job ads with a match in the
Job Titles category
4848 5795 4847
As % of all permanent IT jobs located in Berkshire 94.23% 94.49% 94.12%
Number of salaries quoted 3844 4947 4021
Average salary £42,500 £42,500 £42,500
90% offered a salary of more than £26,350 £27,500 £26,000
10% offered a salary of more than £62,500 £62,500 £60,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
1st Line Support Analyst
South East

1st Line Support Analyst
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Analyst across the Berkshire region as a proportion of the total demand within the Job Titles category.

Berkshire 1st Line Support Analyst Jobs Demand Trend

1st Line Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst across the Berkshire region.

Berkshire 1st Line Support Analyst Salary Trend

1st Line Support Analyst
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Analyst within the Berkshire region over the 3 months to 17 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Reading -2 2 £21,250 -6.38%
Bracknell - 2 £19,000 -
Newbury +8 1 £23,750 +13.09%
1st Line Support Analyst
South East

1st Line Support Analyst
Top 21 Related IT Skills

For the 6 months to 17 May 2013, IT jobs across the Berkshire region that cited 1st Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title.

1 3 (42.86%) TCP/IP
1 3 (42.86%) MS Office
1 3 (42.86%) MS Excel
2 2 (28.57%) Windows XP
2 2 (28.57%) Windows
2 2 (28.57%) Microsoft
2 2 (28.57%) Active Directory
2 2 (28.57%) Finance
2 2 (28.57%) Windows Vista
3 1 (14.29%) Windows Server 2008
3 1 (14.29%) Windows 2000 Server
3 1 (14.29%) Lync
3 1 (14.29%) Exchange Server 2010
3 1 (14.29%) MCDST
3 1 (14.29%) Microsoft Certification
3 1 (14.29%) Windows Server 2003
3 1 (14.29%) MCSA
3 1 (14.29%) ITIL
3 1 (14.29%) MCP
3 1 (14.29%) MS Exchange
3 1 (14.29%) VoIP

1st Line Support Analyst
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT jobs across the Berkshire region that cited 1st Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (14.29%) MS Exchange
1 1 (14.29%) Lync
1 1 (14.29%) Exchange Server 2010
Applications
1 3 (42.86%) MS Office
1 3 (42.86%) MS Excel
Communications & Networking
1 3 (42.86%) TCP/IP
2 1 (14.29%) VoIP
General
1 2 (28.57%) Finance
Operating Systems
1 2 (28.57%) Windows
1 2 (28.57%) Windows XP
1 2 (28.57%) Windows Vista
2 1 (14.29%) Windows Server 2008
2 1 (14.29%) Windows 2000 Server
2 1 (14.29%) Windows Server 2003
Processes & Methodologies
1 1 (14.29%) ITIL
Qualifications
1 1 (14.29%) MCP
1 1 (14.29%) MCSA
1 1 (14.29%) Microsoft Certification
1 1 (14.29%) MCDST
System Software
1 2 (28.57%) Active Directory
Vendors
1 2 (28.57%) Microsoft
Bracknell, Berkshire
1st line service desk analyst. Established financial services client is currently recruiting a 1st line servicedesk analyst to be the first point of escalation for requests into the...
Venturi
Salary: £18000.00 - £20000 per annum + Benefits
Posted: 17 May 2013