The first table below looks at the demand for the 1st Line Support Analyst role in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Analyst in their job title over the 3 months to 28 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Berkshire region.

Location
3 months to
28 Jul 2014
Same period 2013 Same period 2012
First Line Support Analyst
Rank 201 209 232
Rank change year-on-year
+8 +23
Permanent jobs requiring a 1st Line Support Analyst 9 14 1
As % of all permanent IT jobs located in Berkshire 0.16% 0.26% 0.017%
As % of the Job Titles category 0.17% 0.27% 0.018%
Number of salaries quoted 9 14 1
Average salary £22,000 £19,000 £21,000
Average salary % change year-on-year
+15.78% -9.52%
UK excluding London average salary £20,000 £19,500 £19,000
% change year-on-year
+2.56% +2.63%
Job Titles Category
Berkshire
Permanent IT job ads with a match in the
Job Titles category
5161 5117 5658
As % of all permanent IT jobs located in Berkshire 92.84% 93.29% 94.39%
Number of salaries quoted 3689 4070 4765
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £25,500 £25,000 £27,500
10% offered a salary of more than £67,500 £60,000 £65,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
1st Line Support Analyst
South East

1st Line Support Analyst
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Analyst in the job title across the Berkshire region as a proportion of the total demand within the Job Titles category.

1st Line Support Analyst Jobs Demand Trend in Berkshire

1st Line Support Analyst
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst across the Berkshire region.

1st Line Support Analyst Salary Trend in Berkshire

1st Line Support Analyst
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing 1st Line Support Analyst across the Berkshire region over the 3 months to 28 July 2014.

1st Line Support Analyst Salary Histogram in Berkshire

1st Line Support Analyst
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Analyst within the Berkshire region over the 3 months to 28 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading -10 6 £22,000 +33.33%
Slough - 2 £22,500 -
Newbury - 1 £19,500 -
1st Line Support Analyst
South East

1st Line Support Analyst
Top 30 Related IT Skills in Berkshire

For the 6 months to 28 July 2014, IT jobs across the Berkshire region that cited 1st Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title.

1 13 (52.00%) Windows
2 12 (48.00%) Microsoft
3 11 (44.00%) ITIL
3 11 (44.00%) Windows Server 2008
4 10 (40.00%) MS Office
5 9 (36.00%) Active Directory
6 8 (32.00%) A+ Certification
6 8 (32.00%) Windows Server 2003
7 7 (28.00%) Windows Server 2012
7 7 (28.00%) Citrix
7 7 (28.00%) SLA
8 6 (24.00%) Windows XP
8 6 (24.00%) SQL
8 6 (24.00%) VMware Infrastructure
8 6 (24.00%) VMware
9 5 (20.00%) Problem Management
9 5 (20.00%) DameWare
9 5 (20.00%) Windows 8
9 5 (20.00%) MS Excel
10 4 (16.00%) MCP
10 4 (16.00%) TCP/IP
10 4 (16.00%) Network+ Certification
10 4 (16.00%) Windows 7
10 4 (16.00%) Telecoms
11 3 (12.00%) IP Telephony
11 3 (12.00%) Exchange Server 2007
11 3 (12.00%) Windows Mobile
11 3 (12.00%) PowerShell
11 3 (12.00%) Cisco IPT
11 3 (12.00%) Hyper-V

1st Line Support Analyst
Top Related IT Skills in Berkshire by Category

For the 6 months to 28 July 2014, IT jobs across the Berkshire region that cited 1st Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (12.00%) Exchange Server 2007
1 3 (12.00%) MS Exchange
1 3 (12.00%) IIS
Applications
1 10 (40.00%) MS Office
2 5 (20.00%) MS Excel
Communications & Networking
1 4 (16.00%) TCP/IP
2 3 (12.00%) IP Telephony
2 3 (12.00%) Cisco IPT
2 3 (12.00%) SAN
2 3 (12.00%) Firewall
Database & Business Intelligence
1 3 (12.00%) SQL Server
General
1 4 (16.00%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (4.00%) .NET
Miscellaneous
1 1 (4.00%) Blackberry
1 1 (4.00%) iPhone
1 1 (4.00%) Smartphone
Operating Systems
1 13 (52.00%) Windows
2 11 (44.00%) Windows Server 2008
3 8 (32.00%) Windows Server 2003
4 7 (28.00%) Windows Server 2012
5 6 (24.00%) Windows XP
6 5 (20.00%) Windows 8
7 4 (16.00%) Windows 7
8 3 (12.00%) Windows Mobile
9 1 (4.00%) Windows 2000
Processes & Methodologies
1 11 (44.00%) ITIL
2 5 (20.00%) Problem Management
3 1 (4.00%) CRM
3 1 (4.00%) ITSM
Programming Languages
1 6 (24.00%) SQL
2 3 (12.00%) PowerShell
2 3 (12.00%) T-SQL
3 1 (4.00%) C#
3 1 (4.00%) C++
3 1 (4.00%) Java
3 1 (4.00%) VB
Qualifications
1 8 (32.00%) A+ Certification
2 4 (16.00%) MCP
2 4 (16.00%) Network+ Certification
3 1 (4.00%) MCSA
3 1 (4.00%) Microsoft Certification
3 1 (4.00%) Degree
3 1 (4.00%) SC Cleared
3 1 (4.00%) DV Cleared
3 1 (4.00%) Security Cleared
3 1 (4.00%) Security+ Certification
Quality Assurance & Compliance
1 7 (28.00%) SLA
System Software
1 9 (36.00%) Active Directory
2 6 (24.00%) VMware Infrastructure
3 3 (12.00%) Hyper-V
3 3 (12.00%) XenApp
3 3 (12.00%) XenDesktop
Systems Management
1 5 (20.00%) DameWare
Vendors
1 12 (48.00%) Microsoft
2 7 (28.00%) Citrix
3 6 (24.00%) VMware
4 3 (12.00%) Cisco
5 1 (4.00%) HP