The table below looks at the statistics for the 1st Line Support Analyst role in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Analyst in their job title over the 3 months to 15 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
15 Sep 2014
Same period 2013 Same period 2012
First Line Support Analyst
Rank 214 215 228
Rank change year-on-year
+1 +13
Permanent jobs requiring a 1st Line Support Analyst 6 6 4
As % of all permanent IT jobs located in Berkshire 0.10% 0.11% 0.072%
As % of the Job Titles category 0.11% 0.12% 0.077%
Number of salaries quoted 6 6 4
Average salary £20,750 £16,500 £18,500
Average salary % change year-on-year
+25.75% -10.81%
90% offered a salary of more than £19,000 £16,500 £17,650
10% offered a salary of more than £22,500 £21,250 £20,050
UK excluding London average salary £19,750 £18,250 £19,000
% change year-on-year
+8.21% -3.94%
1st Line Support Analyst
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Berkshire
Permanent IT job ads with a match in the
Job Titles category
5445 5154 5221
As % of all permanent IT jobs located in Berkshire 91.91% 93.00% 93.87%
Number of salaries quoted 3746 3982 4361
Average salary £45,000 £43,000 £42,500
Average salary % change year-on-year
+4.65% +1.17%
90% offered a salary of more than £26,000 £26,350 £27,000
10% offered a salary of more than £70,000 £60,000 £65,000
UK excluding London average salary £40,000 £39,500 £38,500
% change year-on-year
+1.26% +2.59%

1st Line Support Analyst
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Analyst in the job title across the Berkshire region as a proportion of the total demand within the Job Titles category.

1st Line Support Analyst Jobs Demand Trend in Berkshire

1st Line Support Analyst
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst across the Berkshire region.

1st Line Support Analyst Salary Trend in Berkshire

1st Line Support Analyst
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Analyst within the Berkshire region over the 3 months to 15 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading -3 5 £21,000 +27.27% 1
1st Line Support Analyst
South East

1st Line Support Analyst
Top 30 Related IT Skills in Berkshire

For the 6 months to 15 September 2014, IT jobs across the Berkshire region that cited 1st Line Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title.

1 8 (40.00%) Microsoft
1 8 (40.00%) MS Office
2 7 (35.00%) Windows
3 6 (30.00%) MS Excel
3 6 (30.00%) A+ Certification
4 4 (20.00%) Windows Server 2008
4 4 (20.00%) Windows Server 2003
4 4 (20.00%) TCP/IP
4 4 (20.00%) ITIL
4 4 (20.00%) SQL
4 4 (20.00%) SQL Server
5 3 (15.00%) IIS
5 3 (15.00%) T-SQL
5 3 (15.00%) SLA
5 3 (15.00%) Windows Server 2012
5 3 (15.00%) Analytical Skills
5 3 (15.00%) VMware
5 3 (15.00%) VMware Infrastructure
5 3 (15.00%) Windows Mobile
6 2 (10.00%) Smartphone
6 2 (10.00%) iPhone
6 2 (10.00%) Windows 7
6 2 (10.00%) Active Directory
6 2 (10.00%) Blackberry
6 2 (10.00%) Microsoft Certification
6 2 (10.00%) Security+ Certification
6 2 (10.00%) MCSA
6 2 (10.00%) Windows XP
7 1 (5.00%) CRM
7 1 (5.00%) Windows 2000

1st Line Support Analyst
Top Related IT Skills in Berkshire by Category

For the 6 months to 15 September 2014, IT jobs across the Berkshire region that cited 1st Line Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (15.00%) IIS
Applications
1 8 (40.00%) MS Office
2 6 (30.00%) MS Excel
Communications & Networking
1 4 (20.00%) TCP/IP
Database & Business Intelligence
1 4 (20.00%) SQL Server
Libraries, Frameworks & Software Standards
1 1 (5.00%) .NET
Miscellaneous
1 3 (15.00%) Analytical Skills
2 2 (10.00%) Blackberry
2 2 (10.00%) Smartphone
2 2 (10.00%) iPhone
Operating Systems
1 7 (35.00%) Windows
2 4 (20.00%) Windows Server 2003
2 4 (20.00%) Windows Server 2008
3 3 (15.00%) Windows Server 2012
3 3 (15.00%) Windows Mobile
4 2 (10.00%) Windows XP
4 2 (10.00%) Windows 7
5 1 (5.00%) Windows 8
5 1 (5.00%) Windows 2000
Processes & Methodologies
1 4 (20.00%) ITIL
2 1 (5.00%) CRM
2 1 (5.00%) ITSM
2 1 (5.00%) Problem Management
Programming Languages
1 4 (20.00%) SQL
2 3 (15.00%) T-SQL
3 1 (5.00%) VB
3 1 (5.00%) C#
3 1 (5.00%) C++
3 1 (5.00%) Java
Qualifications
1 6 (30.00%) A+ Certification
2 2 (10.00%) Security+ Certification
2 2 (10.00%) MCSA
2 2 (10.00%) Microsoft Certification
3 1 (5.00%) Degree
3 1 (5.00%) SC Cleared
3 1 (5.00%) DV Cleared
3 1 (5.00%) Security Cleared
Quality Assurance & Compliance
1 3 (15.00%) SLA
System Software
1 3 (15.00%) VMware Infrastructure
2 2 (10.00%) Active Directory
Systems Management
1 1 (5.00%) DameWare
Vendors
1 8 (40.00%) Microsoft
2 3 (15.00%) VMware
3 1 (5.00%) HP
Berkshire
Interquest - IQ ESM
Salary: £34000 per annum
Posted: 7 days ago