The table below looks at the statistics for the 1st Line Support Engineer role in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Engineer in their job title over the 3 months to 21 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Nov 2014
Same period 2013 Same period 2012
First Line Support Engineer
Rank 201 216 209
Rank change year-on-year
+15 -7
Permanent jobs requiring a 1st Line Support Engineer 15 16 8
As % of all permanent IT jobs located in Berkshire 0.26% 0.27% 0.15%
As % of the Job Titles category 0.27% 0.29% 0.16%
Number of salaries quoted 15 15 3
Average salary £22,000 £21,000 £26,000
Average salary % change year-on-year
+4.76% -19.23%
UK excluding London average salary £19,000 £20,500 £21,000
% change year-on-year
-7.31% -2.38%
1st Line Support Engineer
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Berkshire
Permanent IT job ads with a match in the
Job Titles category
5505 5614 5009
As % of all permanent IT jobs located in Berkshire 93.69% 93.15% 94.31%
Number of salaries quoted 3787 4238 4103
Average salary £45,000 £45,000 £44,250
Average salary % change year-on-year
- +1.69%
90% offered a salary of more than £25,400 £27,000 £27,500
10% offered a salary of more than £70,000 £62,500 £65,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

1st Line Support Engineer
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Engineer in the job title across the Berkshire region as a proportion of the total demand within the Job Titles category.

1st Line Support Engineer Jobs Demand Trend in Berkshire

1st Line Support Engineer
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Engineer across the Berkshire region.

1st Line Support Engineer Salary Trend in Berkshire

1st Line Support Engineer
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Engineer within the Berkshire region over the 3 months to 21 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bracknell -21 7 £19,000 -7.31%
Reading +5 5 £22,000 -
Windsor - 3 £27,500 -
1st Line Support Engineer
South East

1st Line Support Engineer
Top 30 Related IT Skills in Berkshire

For the 6 months to 21 November 2014, IT jobs across the Berkshire region that cited 1st Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title.

1 23 (82.14%) Windows
2 21 (75.00%) TCP/IP
3 20 (71.43%) Windows 7
4 15 (53.57%) MS Excel
5 12 (42.86%) ITIL
5 12 (42.86%) Linux
5 12 (42.86%) Microsoft
6 11 (39.29%) Active Directory
6 11 (39.29%) VMware
6 11 (39.29%) VMware Infrastructure
7 9 (32.14%) CentOS
7 9 (32.14%) Red Hat Enterprise Linux
7 9 (32.14%) Ubuntu
7 9 (32.14%) SUSE
7 9 (32.14%) Debian
7 9 (32.14%) Red Hat
8 4 (14.29%) CRM
9 3 (10.71%) ISO/IEC 27001
9 3 (10.71%) Video Conferencing
9 3 (10.71%) Security Cleared
9 3 (10.71%) Multimedia
9 3 (10.71%) Service Delivery
9 3 (10.71%) Telecoms
9 3 (10.71%) MS Office
9 3 (10.71%) ISDN
10 2 (7.14%) Computer Science
11 1 (3.57%) QA
11 1 (3.57%) Time Management
11 1 (3.57%) Mathematics
11 1 (3.57%) Functional Testing

1st Line Support Engineer
Top Related IT Skills in Berkshire by Category

For the 6 months to 21 November 2014, IT jobs across the Berkshire region that cited 1st Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (3.57%) IIS
Applications
1 15 (53.57%) MS Excel
2 3 (10.71%) MS Office
Communications & Networking
1 21 (75.00%) TCP/IP
2 3 (10.71%) ISDN
3 1 (3.57%) FTP
3 1 (3.57%) HTTP
3 1 (3.57%) DNS
3 1 (3.57%) HTTPS
Database & Business Intelligence
1 1 (3.57%) SQL Server
General
1 3 (10.71%) Telecoms
1 3 (10.71%) Multimedia
Miscellaneous
1 3 (10.71%) Video Conferencing
2 2 (7.14%) Computer Science
3 1 (3.57%) Mathematics
Operating Systems
1 23 (82.14%) Windows
2 20 (71.43%) Windows 7
3 12 (42.86%) Linux
4 9 (32.14%) SUSE
4 9 (32.14%) Debian
4 9 (32.14%) Ubuntu
4 9 (32.14%) CentOS
4 9 (32.14%) Red Hat Enterprise Linux
5 1 (3.57%) UNIX
Processes & Methodologies
1 12 (42.86%) ITIL
2 4 (14.29%) CRM
3 3 (10.71%) Service Delivery
4 1 (3.57%) Asset Management
4 1 (3.57%) Time Management
4 1 (3.57%) Functional Testing
4 1 (3.57%) Software Asset Management
Programming Languages
1 1 (3.57%) SQL
Qualifications
1 3 (10.71%) Security Cleared
Quality Assurance & Compliance
1 3 (10.71%) ISO/IEC 27001
2 1 (3.57%) QA
System Software
1 11 (39.29%) Active Directory
1 11 (39.29%) VMware Infrastructure
Vendors
1 12 (42.86%) Microsoft
2 11 (39.29%) VMware
3 9 (32.14%) Red Hat