The table below looks at the statistics for the 1st Line Support Engineer role in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Engineer in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
First Line Support Engineer
Rank 205 207 214
Rank change year-on-year
+2 +7
Permanent jobs requiring a 1st Line Support Engineer 10 11 7
As % of all permanent IT jobs located in Berkshire 0.20% 0.20% 0.13%
As % of the Job Titles category 0.21% 0.22% 0.14%
Number of salaries quoted 9 11 7
Average salary £23,341 £20,500 £20,500
Average salary % change year-on-year
+13.85% -
UK excluding London average salary £18,500 £20,500 £19,000
% change year-on-year
-9.75% +7.89%
1st Line Support Engineer
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Berkshire
Permanent IT job ads with a match in the
Job Titles category
4672 5063 4926
As % of all permanent IT jobs located in Berkshire 92.90% 92.75% 94.33%
Number of salaries quoted 3508 3674 3906
Average salary £50,000 £45,000 £43,000
Average salary % change year-on-year
+11.11% +4.65%
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £70,000 £65,000 £65,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

1st Line Support Engineer
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Engineer in the job title across the Berkshire region as a proportion of the total demand within the Job Titles category.

1st Line Support Engineer Jobs Demand Trend in Berkshire

1st Line Support Engineer
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Engineer across the Berkshire region.

1st Line Support Engineer Salary Trend in Berkshire

1st Line Support Engineer
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Engineer within the Berkshire region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading -7 8 £23,341 +6.09%
Bracknell +10 2 £19,000 -7.31%
1st Line Support Engineer
South East

1st Line Support Engineer
Top 30 Related IT Skills in Berkshire

For the 6 months to 22 May 2015, IT jobs across the Berkshire region that cited 1st Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title.

1 19 (82.61%) Windows
2 15 (65.22%) TCP/IP
2 15 (65.22%) Windows 7
3 14 (60.87%) Linux
4 13 (56.52%) Microsoft
5 12 (52.17%) MS Excel
6 10 (43.48%) ITIL
6 10 (43.48%) Active Directory
7 8 (34.78%) Red Hat
7 8 (34.78%) Red Hat Enterprise Linux
8 6 (26.09%) CentOS
8 6 (26.09%) SUSE
8 6 (26.09%) Debian
8 6 (26.09%) Ubuntu
8 6 (26.09%) Windows XP
8 6 (26.09%) Office 365
9 5 (21.74%) VB
9 5 (21.74%) SQL Server
9 5 (21.74%) Windows 2000
9 5 (21.74%) HP
9 5 (21.74%) Application Packaging
9 5 (21.74%) QA
9 5 (21.74%) Test Scripting
9 5 (21.74%) VMware
9 5 (21.74%) QuickTest Pro
9 5 (21.74%) DV Cleared
9 5 (21.74%) Security Cleared
10 4 (17.39%) VMware Infrastructure
10 4 (17.39%) Microsoft Certification
10 4 (17.39%) MS Office

1st Line Support Engineer
Top Related IT Skills in Berkshire by Category

For the 6 months to 22 May 2015, IT jobs across the Berkshire region that cited 1st Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title. Up to 20 skills are shown per category.

Applications
1 12 (52.17%) MS Excel
2 4 (17.39%) MS Office
Cloud Services
1 6 (26.09%) Office 365
Communications & Networking
1 15 (65.22%) TCP/IP
2 3 (13.04%) DNS
Database & Business Intelligence
1 5 (21.74%) SQL Server
Development Applications
1 5 (21.74%) QuickTest Pro
General
1 3 (13.04%) Telecoms
2 1 (4.35%) Finance
Libraries, Frameworks & Software Standards
1 5 (21.74%) Application Packaging
Miscellaneous
1 3 (13.04%) Management Information System
1 3 (13.04%) User Experience
1 3 (13.04%) Analytical Skills
2 1 (4.35%) iPad
Operating Systems
1 19 (82.61%) Windows
2 15 (65.22%) Windows 7
3 14 (60.87%) Linux
4 8 (34.78%) Red Hat Enterprise Linux
5 6 (26.09%) CentOS
5 6 (26.09%) SUSE
5 6 (26.09%) Debian
5 6 (26.09%) Ubuntu
5 6 (26.09%) Windows XP
6 5 (21.74%) Windows 2000
7 2 (8.70%) Windows 8
7 2 (8.70%) Windows Server 2012
8 1 (4.35%) Windows Server 2008
8 1 (4.35%) Windows Server 2003
Processes & Methodologies
1 10 (43.48%) ITIL
2 5 (21.74%) Test Scripting
3 3 (13.04%) Service Management
3 3 (13.04%) Incident Management
3 3 (13.04%) Time Management
4 1 (4.35%) Service Delivery
Programming Languages
1 5 (21.74%) VB
2 3 (13.04%) SQL
Qualifications
1 5 (21.74%) DV Cleared
1 5 (21.74%) Security Cleared
2 4 (17.39%) Microsoft Certification
2 4 (17.39%) MCP
2 4 (17.39%) MCSA
3 3 (13.04%) CCNA
3 3 (13.04%) MCSE
3 3 (13.04%) Cisco Certification
4 1 (4.35%) MCTS
4 1 (4.35%) A+ Certification
Quality Assurance & Compliance
1 5 (21.74%) QA
System Software
1 10 (43.48%) Active Directory
2 4 (17.39%) VMware Infrastructure
Systems Management
1 1 (4.35%) SCCM
Vendors
1 13 (56.52%) Microsoft
2 8 (34.78%) Red Hat
3 5 (21.74%) HP
3 5 (21.74%) VMware
4 3 (13.04%) Cisco