The table below looks at the statistics for the 1st Line Support Engineer role in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Engineer in their job title over the 3 months to 29 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
29 Apr 2016
Same period 2015 Same period 2014
First Line Support Engineer
Rank 202 207 219
Rank change year-on-year
+5 +12
Permanent jobs requiring a 1st Line Support Engineer 15 20 14
As % of all permanent IT jobs located in Berkshire 0.31% 0.36% 0.24%
As % of the Job Titles category 0.32% 0.38% 0.26%
Number of salaries quoted 14 18 14
Average salary £25,000 £23,341 £21,250
Average salary % change year-on-year
+7.10% +9.84%
90% offered a salary of more than £21,100 £20,700 £20,500
10% offered a salary of more than £29,000 £32,500 £30,000
UK excluding London average salary £22,000 £20,000 £20,500
% change year-on-year
+10.00% -2.43%
1st Line Support Engineer
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Berkshire
Permanent IT job ads with a match in the
Job Titles category
4642 5237 5474
As % of all permanent IT jobs located in Berkshire 95.49% 95.27% 94.90%
Number of salaries quoted 3805 3854 3948
Average salary £50,000 £48,000 £45,000
Average salary % change year-on-year
+4.16% +6.66%
90% offered a salary of more than £28,800 £26,000 £27,500
10% offered a salary of more than £67,500 £65,000 £70,000
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

1st Line Support Engineer
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Engineer in the job title across the Berkshire region as a proportion of the total demand within the Job Titles category.

1st Line Support Engineer Jobs Demand Trend in Berkshire

1st Line Support Engineer
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Engineer across the Berkshire region.

1st Line Support Engineer Salary Trend in Berkshire

1st Line Support Engineer
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Engineer within the Berkshire region over the 3 months to 29 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bracknell +2 6 £27,000 -
Reading +17 4 £22,500 -1.83%
Wokingham - 3 £25,000 -
1st Line Support Engineer
South East

1st Line Support Engineer
Top 30 Related IT Skills in Berkshire

For the 6 months to 29 April 2016, IT jobs across the Berkshire region that cited 1st Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title.

1 20 (95.24%) Windows
2 17 (80.95%) Active Directory
3 16 (76.19%) Microsoft
3 16 (76.19%) Windows 7
4 13 (61.90%) MS Excel
5 8 (38.10%) VMware
6 7 (33.33%) TCP/IP
6 7 (33.33%) VMware Infrastructure
6 7 (33.33%) Windows 8
7 6 (28.57%) Windows Server 2012
7 6 (28.57%) ITIL
8 5 (23.81%) Windows Server 2008
8 5 (23.81%) Apple
8 5 (23.81%) Windows 10
9 4 (19.05%) Office 365
9 4 (19.05%) MS Exchange
10 3 (14.29%) Wireless
10 3 (14.29%) Mac OS X
10 3 (14.29%) LAN
10 3 (14.29%) SQL Server
10 3 (14.29%) SharePoint
10 3 (14.29%) Citrix
10 3 (14.29%) Software Deployment
10 3 (14.29%) Apple iOS
10 3 (14.29%) Mac OS
10 3 (14.29%) Android
11 2 (9.52%) Network Management
11 2 (9.52%) XenDesktop
11 2 (9.52%) Veeam
11 2 (9.52%) Exchange Server 2010

1st Line Support Engineer
Top Related IT Skills in Berkshire by Category

For the 6 months to 29 April 2016, IT jobs across the Berkshire region that cited 1st Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (19.05%) MS Exchange
2 3 (14.29%) SharePoint
3 2 (9.52%) Exchange Server 2010
4 1 (4.76%) Exchange Server 2003
Applications
1 13 (61.90%) MS Excel
Cloud Services
1 4 (19.05%) Office 365
Communications & Networking
1 7 (33.33%) TCP/IP
2 3 (14.29%) LAN
2 3 (14.29%) Wireless
3 2 (9.52%) DHCP
3 2 (9.52%) DNS
3 2 (9.52%) SAN
3 2 (9.52%) WAN
3 2 (9.52%) Wi-Fi
4 1 (4.76%) Firewall
4 1 (4.76%) VPN
4 1 (4.76%) WLAN
Database & Business Intelligence
1 3 (14.29%) SQL Server
2 2 (9.52%) SQL Server 2008
2 2 (9.52%) SQL Server 2012
General
1 1 (4.76%) Telecoms
Miscellaneous
1 1 (4.76%) Analytical Skills
1 1 (4.76%) Computer Science
1 1 (4.76%) Data Centre
1 1 (4.76%) PACS
Operating Systems
1 20 (95.24%) Windows
2 16 (76.19%) Windows 7
3 7 (33.33%) Windows 8
4 6 (28.57%) Windows Server 2012
5 5 (23.81%) Windows 10
5 5 (23.81%) Windows Server 2008
6 3 (14.29%) Android
6 3 (14.29%) Apple iOS
6 3 (14.29%) Mac OS
6 3 (14.29%) Mac OS X
7 2 (9.52%) CentOS
7 2 (9.52%) Debian
7 2 (9.52%) Linux
7 2 (9.52%) Red Hat Enterprise Linux
7 2 (9.52%) Ubuntu
8 1 (4.76%) Kali Linux
8 1 (4.76%) Windows Server 2003
8 1 (4.76%) Windows XP
Processes & Methodologies
1 6 (28.57%) ITIL
2 3 (14.29%) Software Deployment
3 2 (9.52%) Network Management
3 2 (9.52%) Service Delivery
4 1 (4.76%) Infrastructure Management
Programming Languages
1 1 (4.76%) SQL
Qualifications
1 1 (4.76%) DBS Check
1 1 (4.76%) Degree
1 1 (4.76%) MCP
Quality Assurance & Compliance
1 1 (4.76%) DICOM
System Software
1 17 (80.95%) Active Directory
2 7 (33.33%) VMware Infrastructure
3 2 (9.52%) XenDesktop
Vendors
1 16 (76.19%) Microsoft
2 8 (38.10%) VMware
3 5 (23.81%) Apple
4 3 (14.29%) Citrix
5 2 (9.52%) HP
5 2 (9.52%) Red Hat
5 2 (9.52%) Veeam
6 1 (4.76%) Cisco
6 1 (4.76%) NetApp
Thatcham, Berkshire
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