The table below looks at the statistics for the 1st Line Support Engineer role in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Engineer in their job title over the 3 months to 7 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
7 Jul 2015
Same period 2014 Same period 2013
First Line Support Engineer
Rank 198 200 217
Rank change year-on-year
+2 +17
Permanent jobs requiring a 1st Line Support Engineer 17 12 11
As % of all permanent IT jobs located in Berkshire 0.34% 0.22% 0.20%
As % of the Job Titles category 0.36% 0.24% 0.22%
Number of salaries quoted 17 12 11
Average salary £23,341 £21,500 £19,000
Average salary % change year-on-year
+8.56% +13.15%
UK excluding London average salary £21,500 £21,000 £20,000
% change year-on-year
+2.38% +5.00%
1st Line Support Engineer
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Berkshire
Permanent IT job ads with a match in the
Job Titles category
4676 5082 5089
As % of all permanent IT jobs located in Berkshire 93.61% 93.04% 93.72%
Number of salaries quoted 3548 3656 4071
Average salary £47,500 £45,000 £42,500
Average salary % change year-on-year
+5.55% +5.88%
90% offered a salary of more than £27,500 £26,500 £25,350
10% offered a salary of more than £70,000 £65,000 £65,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

1st Line Support Engineer
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Engineer in the job title across the Berkshire region as a proportion of the total demand within the Job Titles category.

1st Line Support Engineer Jobs Demand Trend in Berkshire

1st Line Support Engineer
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Engineer across the Berkshire region.

1st Line Support Engineer Salary Trend in Berkshire

1st Line Support Engineer
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Engineer within the Berkshire region over the 3 months to 7 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading 0 8 £23,341 +6.09%
Bracknell +22 7 £20,500 -
1st Line Support Engineer
South East

1st Line Support Engineer
Top 30 Related IT Skills in Berkshire

For the 6 months to 7 July 2015, IT jobs across the Berkshire region that cited 1st Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title.

1 25 (80.65%) Windows
2 22 (70.97%) Microsoft
3 20 (64.52%) TCP/IP
3 20 (64.52%) Windows 7
4 19 (61.29%) MS Excel
5 17 (54.84%) Active Directory
6 16 (51.61%) ITIL
7 14 (45.16%) Linux
8 12 (38.71%) VMware
9 10 (32.26%) VMware Infrastructure
10 7 (22.58%) Red Hat Enterprise Linux
10 7 (22.58%) Red Hat
11 6 (19.35%) HP
11 6 (19.35%) Windows XP
12 5 (16.13%) Windows 2000
12 5 (16.13%) VB
12 5 (16.13%) SQL Server
12 5 (16.13%) HP UFT
12 5 (16.13%) Application Packaging
12 5 (16.13%) QA
12 5 (16.13%) Test Scripting
12 5 (16.13%) DV Cleared
12 5 (16.13%) Security Cleared
13 4 (12.90%) CentOS
13 4 (12.90%) Office 365
13 4 (12.90%) Ubuntu
13 4 (12.90%) SUSE
13 4 (12.90%) Debian
13 4 (12.90%) Management Information System
13 4 (12.90%) Cisco

1st Line Support Engineer
Top Related IT Skills in Berkshire by Category

For the 6 months to 7 July 2015, IT jobs across the Berkshire region that cited 1st Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title. Up to 20 skills are shown per category.

Applications
1 19 (61.29%) MS Excel
2 4 (12.90%) MS Office
Cloud Services
1 4 (12.90%) Office 365
Communications & Networking
1 20 (64.52%) TCP/IP
2 3 (9.68%) DNS
3 1 (3.23%) VPN
3 1 (3.23%) LAN
3 1 (3.23%) WAN
3 1 (3.23%) Ethernet
Database & Business Intelligence
1 5 (16.13%) SQL Server
Development Applications
1 5 (16.13%) HP UFT
General
1 3 (9.68%) Telecoms
2 1 (3.23%) Finance
Libraries, Frameworks & Software Standards
1 5 (16.13%) Application Packaging
Miscellaneous
1 4 (12.90%) Management Information System
2 3 (9.68%) User Experience
2 3 (9.68%) Analytical Skills
3 1 (3.23%) Data Centre
3 1 (3.23%) e-Health
3 1 (3.23%) PDA
3 1 (3.23%) iPad
Operating Systems
1 25 (80.65%) Windows
2 20 (64.52%) Windows 7
3 14 (45.16%) Linux
4 7 (22.58%) Red Hat Enterprise Linux
5 6 (19.35%) Windows XP
6 5 (16.13%) Windows 2000
7 4 (12.90%) SUSE
7 4 (12.90%) Debian
7 4 (12.90%) Ubuntu
7 4 (12.90%) CentOS
8 3 (9.68%) Windows 8
8 3 (9.68%) Windows Server 2012
9 2 (6.45%) Windows Server 2003
10 1 (3.23%) Android
10 1 (3.23%) Windows Server 2008
10 1 (3.23%) Apple iOS
Processes & Methodologies
1 16 (51.61%) ITIL
2 5 (16.13%) Test Scripting
3 3 (9.68%) Time Management
3 3 (9.68%) Service Management
3 3 (9.68%) Incident Management
4 2 (6.45%) Service Delivery
5 1 (3.23%) Network Management
5 1 (3.23%) Line Management
Programming Languages
1 5 (16.13%) VB
2 3 (9.68%) SQL
Qualifications
1 5 (16.13%) DV Cleared
1 5 (16.13%) Security Cleared
2 4 (12.90%) MCP
2 4 (12.90%) MCSA
2 4 (12.90%) CCNA
2 4 (12.90%) Cisco Certification
2 4 (12.90%) Microsoft Certification
3 3 (9.68%) MCSE
4 2 (6.45%) A+ Certification
5 1 (3.23%) MCTS
5 1 (3.23%) HND
Quality Assurance & Compliance
1 5 (16.13%) QA
2 2 (6.45%) SLA
System Software
1 17 (54.84%) Active Directory
2 10 (32.26%) VMware Infrastructure
Systems Management
1 1 (3.23%) SCCM
Vendors
1 22 (70.97%) Microsoft
2 12 (38.71%) VMware
3 7 (22.58%) Red Hat
4 6 (19.35%) HP
5 4 (12.90%) Cisco
6 1 (3.23%) SolarWinds