The first table below looks at the demand for the 1st Line Support Engineer role in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 1st Line Support Engineer in their job title over the 3 months to 21 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Berkshire region.

Location
3 months to
21 May 2013
Same period 2012 Same period 2011
First Line Support Engineer
Rank 209 218 187
Rank change year-on-year
+9 -31
Permanent jobs requiring a 1st Line Support Engineer 8 9 10
As % of all permanent IT jobs located in Berkshire 0.153% 0.147% 0.196%
As % of the Job Titles category 0.163% 0.155% 0.208%
Number of salaries quoted 8 9 10
Average salary £20,500 £26,000 £30,750
Average salary % change year-on-year
-21.15% -15.44%
90% offered a salary of more than £19,000 £22,000 £22,500
10% offered a salary of more than £26,000 £26,000 £33,500
UK excluding London average salary £19,000 £19,000 £21,000
% change year-on-year
- -9.52%
All Job Titles
Berkshire
Permanent IT job ads with a match in the
Job Titles category
4908 5802 4813
As % of all permanent IT jobs located in Berkshire 94.10% 94.54% 94.24%
Number of salaries quoted 3903 4946 3993
Average salary £42,500 £42,500 £42,000
Average salary % change year-on-year
- +1.19%
90% offered a salary of more than £26,500 £27,500 £26,000
10% offered a salary of more than £62,500 £62,500 £60,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
1st Line Support Engineer
South East

1st Line Support Engineer
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing 1st Line Support Engineer across the Berkshire region as a proportion of the total demand within the Job Titles category.

Berkshire 1st Line Support Engineer Jobs Demand Trend

1st Line Support Engineer
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Engineer across the Berkshire region.

Berkshire 1st Line Support Engineer Salary Trend

1st Line Support Engineer
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 1st Line Support Engineer within the Berkshire region over the 3 months to 21 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Bracknell - 4 £20,500 -
Reading -3 3 £26,000 -
1st Line Support Engineer
South East

1st Line Support Engineer
Top 30 Related IT Skills

For the 6 months to 21 May 2013, IT jobs across the Berkshire region that cited 1st Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title.

1 18 (81.82%) Windows
2 15 (68.18%) Windows 7
3 14 (63.64%) Active Directory
4 11 (50.00%) SLA
5 10 (45.45%) VMware
5 10 (45.45%) VMware Infrastructure
6 9 (40.91%) Citrix
6 9 (40.91%) Microsoft
7 6 (27.27%) MS Excel
8 5 (22.73%) Windows XP
9 4 (18.18%) Linux
9 4 (18.18%) MS Office
10 3 (13.64%) Windows Server 2008
10 3 (13.64%) TCP/IP
10 3 (13.64%) LAN
10 3 (13.64%) WAN
10 3 (13.64%) Windows Server 2003
11 2 (9.091%) UNIX
11 2 (9.091%) Information Security
11 2 (9.091%) Firewall
11 2 (9.091%) DameWare
11 2 (9.091%) MS Exchange
11 2 (9.091%) French Language
11 2 (9.091%) German Language
11 2 (9.091%) Windows 8
12 1 (4.545%) Dynamics CRM
12 1 (4.545%) Statistics
12 1 (4.545%) Degree
12 1 (4.545%) Windows Vista
12 1 (4.545%) Load Balancing

1st Line Support Engineer
Top Related IT Skills by Category

For the 6 months to 21 May 2013, IT jobs across the Berkshire region that cited 1st Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 1st Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (9.091%) MS Exchange
2 1 (4.545%) Lync
2 1 (4.545%) Exchange Server 2010
2 1 (4.545%) Exchange Server 2007
Applications
1 6 (27.27%) MS Excel
2 4 (18.18%) MS Office
Business Applications
1 1 (4.545%) Dynamics CRM
Communications & Networking
1 3 (13.64%) TCP/IP
1 3 (13.64%) LAN
1 3 (13.64%) WAN
2 2 (9.091%) Firewall
3 1 (4.545%) ADSL
3 1 (4.545%) DHCP
3 1 (4.545%) VoIP
3 1 (4.545%) DNS
General
1 2 (9.091%) French Language
1 2 (9.091%) German Language
2 1 (4.545%) Finance
Miscellaneous
1 1 (4.545%) Statistics
Operating Systems
1 18 (81.82%) Windows
2 15 (68.18%) Windows 7
3 5 (22.73%) Windows XP
4 4 (18.18%) Linux
5 3 (13.64%) Windows Server 2008
5 3 (13.64%) Windows Server 2003
6 2 (9.091%) UNIX
6 2 (9.091%) Windows 8
7 1 (4.545%) Windows Vista
Processes & Methodologies
1 2 (9.091%) Information Security
2 1 (4.545%) Load Balancing
2 1 (4.545%) CRM
2 1 (4.545%) E-Commerce
2 1 (4.545%) ITIL
Qualifications
1 1 (4.545%) Degree
Quality Assurance & Compliance
1 11 (50.00%) SLA
System Software
1 14 (63.64%) Active Directory
2 10 (45.45%) VMware Infrastructure
Systems Management
1 2 (9.091%) DameWare
2 1 (4.545%) Backup Exec
2 1 (4.545%) Norton AntiVirus
Vendors
1 10 (45.45%) VMware
2 9 (40.91%) Citrix
2 9 (40.91%) Microsoft
3 1 (4.545%) Dell
3 1 (4.545%) Symantec