The table below looks at the statistics for the 3rd Line Technical Support role in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Technical Support in their job title over the 3 months to 3 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
3 Sep 2015
Same period 2014 Same period 2013
Third Line Technical Support
Rank 205 223 221
Rank change year-on-year
+18 -2
Permanent jobs requiring a 3rd Line Technical Support 6 2 1
As % of all permanent IT jobs located in Berkshire 0.12% 0.034% 0.018%
As % of the Job Titles category 0.13% 0.036% 0.019%
Number of salaries quoted 3 2 1
Average salary £38,500 £45,000 £45,000
Average salary % change year-on-year
-14.44% -
UK excluding London average salary £36,750 £30,000 £31,000
% change year-on-year
+22.50% -3.22%
3rd Line Technical Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Berkshire
Permanent IT job ads with a match in the
Job Titles category
4724 5493 5160
As % of all permanent IT jobs located in Berkshire 94.03% 92.58% 93.11%
Number of salaries quoted 3754 3805 4022
Average salary £47,500 £45,000 £42,500
Average salary % change year-on-year
+5.55% +5.88%
90% offered a salary of more than £27,000 £26,000 £25,500
10% offered a salary of more than £67,500 £65,000 £70,000
UK excluding London average salary £40,000 £40,000 £39,500
% change year-on-year
- +1.26%

3rd Line Technical Support
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Technical Support in the job title across the Berkshire region as a proportion of the total demand within the Job Titles category.

3rd Line Technical Support Jobs Demand Trend in Berkshire

3rd Line Technical Support
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Technical Support across the Berkshire region.

3rd Line Technical Support Salary Trend in Berkshire

3rd Line Technical Support
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Technical Support within the Berkshire region over the 3 months to 3 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bracknell - 4 £38,500 -
Wokingham - 1 - -
3rd Line Technical Support
South East

3rd Line Technical Support
Top 30 Related IT Skills in Berkshire

For the 6 months to 3 September 2015, IT jobs across the Berkshire region that cited 3rd Line Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Technical Support in their job title.

1 14 (93.33%) Windows
2 11 (73.33%) Microsoft
2 11 (73.33%) Active Directory
3 10 (66.67%) SQL
3 10 (66.67%) MS Exchange
4 9 (60.00%) Cisco
4 9 (60.00%) Windows Server 2012
5 8 (53.33%) Citrix
6 7 (46.67%) SAN
6 7 (46.67%) Root Cause Analysis
6 7 (46.67%) Hyper-V
7 6 (40.00%) XenApp
7 6 (40.00%) VMware
7 6 (40.00%) Exchange Server 2010
8 5 (33.33%) Windows Server 2008
8 5 (33.33%) NetScaler
8 5 (33.33%) XenDesktop
8 5 (33.33%) vSphere
8 5 (33.33%) EdgeSight
8 5 (33.33%) VMware ESX
8 5 (33.33%) Microsoft App-V
8 5 (33.33%) AppSense
8 5 (33.33%) Wireshark
8 5 (33.33%) SCCM
8 5 (33.33%) SCOM
8 5 (33.33%) iSCSI
8 5 (33.33%) SC Cleared
8 5 (33.33%) Security Cleared
8 5 (33.33%) Firewall
8 5 (33.33%) Terminal Services

3rd Line Technical Support
Top Related IT Skills in Berkshire by Category

For the 6 months to 3 September 2015, IT jobs across the Berkshire region that cited 3rd Line Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (66.67%) MS Exchange
2 6 (40.00%) Exchange Server 2010
3 3 (20.00%) Exchange Server 2013
4 2 (13.33%) SharePoint
5 1 (6.67%) SharePoint Server
5 1 (6.67%) Jetty
5 1 (6.67%) IIS
5 1 (6.67%) Apache
5 1 (6.67%) Tomcat
Applications
1 5 (33.33%) MS Excel
Communications & Networking
1 7 (46.67%) SAN
2 5 (33.33%) DNS
2 5 (33.33%) NetScaler
2 5 (33.33%) LAN
2 5 (33.33%) WAN
2 5 (33.33%) Firewall
2 5 (33.33%) Wireshark
2 5 (33.33%) iSCSI
3 4 (26.67%) DHCP
4 2 (13.33%) TCP/IP
5 1 (6.67%) Cisco ASA
5 1 (6.67%) Internet
Database & Business Intelligence
1 1 (6.67%) MySQL
1 1 (6.67%) SQL Server
General
1 2 (13.33%) Retail
Libraries, Frameworks & Software Standards
1 1 (6.67%) XML
Miscellaneous
1 3 (20.00%) Data Centre
2 2 (13.33%) FMCG
Operating Systems
1 14 (93.33%) Windows
2 9 (60.00%) Windows Server 2012
3 5 (33.33%) Windows XP
3 5 (33.33%) Windows Server 2003
3 5 (33.33%) Windows Server 2008
4 2 (13.33%) Windows 8
5 1 (6.67%) Linux
5 1 (6.67%) Windows 7
Processes & Methodologies
1 7 (46.67%) Root Cause Analysis
2 5 (33.33%) ITIL
3 2 (13.33%) Time Management
4 1 (6.67%) Change Management
4 1 (6.67%) Mentoring
4 1 (6.67%) SDLC
Programming Languages
1 10 (66.67%) SQL
2 1 (6.67%) VB
2 1 (6.67%) PowerShell
2 1 (6.67%) JavaScript
2 1 (6.67%) PHP
Qualifications
1 5 (33.33%) CCA
1 5 (33.33%) Citrix Certification
1 5 (33.33%) SC Cleared
1 5 (33.33%) Security Cleared
2 1 (6.67%) Microsoft Certification
System Software
1 11 (73.33%) Active Directory
2 7 (46.67%) Hyper-V
3 6 (40.00%) XenApp
4 5 (33.33%) XenDesktop
4 5 (33.33%) vSphere
4 5 (33.33%) Terminal Services
4 5 (33.33%) VMware ESX
4 5 (33.33%) Microsoft App-V
5 4 (26.67%) XenServer
6 3 (20.00%) VMware Infrastructure
7 1 (6.67%) VMware ESXi
Systems Management
1 5 (33.33%) SCCM
1 5 (33.33%) SCOM
1 5 (33.33%) EdgeSight
Vendors
1 11 (73.33%) Microsoft
2 9 (60.00%) Cisco
3 8 (53.33%) Citrix
4 6 (40.00%) VMware
5 5 (33.33%) AppSense
6 3 (20.00%) Juniper
7 1 (6.67%) NetApp