The table below looks at the statistics for the 3rd Line Technical Support role in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Technical Support in their job title over the 3 months to 20 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Aug 2014
Same period 2013 Same period 2012
Third Line Technical Support
Rank 221 213 220
Rank change year-on-year
-8 +7
Permanent jobs requiring a 3rd Line Technical Support 3 1 2
As % of all permanent IT jobs located in Berkshire 0.052% 0.018% 0.035%
As % of the Job Titles category 0.056% 0.019% 0.037%
Number of salaries quoted 2 1 1
Average salary £45,000 £45,000 £28,500
Average salary % change year-on-year
- +57.89%
UK excluding London average salary £30,500 £32,000 £37,500
% change year-on-year
-4.68% -14.66%
3rd Line Technical Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Berkshire
Permanent IT job ads with a match in the
Job Titles category
5335 5270 5450
As % of all permanent IT jobs located in Berkshire 92.36% 93.19% 94.06%
Number of salaries quoted 3735 4142 4566
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,000 £25,000 £27,000
10% offered a salary of more than £67,500 £60,000 £65,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

3rd Line Technical Support
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Technical Support in the job title across the Berkshire region as a proportion of the total demand within the Job Titles category.

3rd Line Technical Support Jobs Demand Trend in Berkshire

3rd Line Technical Support
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Technical Support across the Berkshire region.

3rd Line Technical Support Salary Trend in Berkshire

3rd Line Technical Support
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Technical Support within the Berkshire region over the 3 months to 20 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading 0 2 £45,000 -
Bracknell - 1 - -
3rd Line Technical Support
South East

3rd Line Technical Support
Top 30 Related IT Skills in Berkshire

For the 6 months to 20 August 2014, IT jobs across the Berkshire region that cited 3rd Line Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Technical Support in their job title.

1 5 (83.33%) Windows
1 5 (83.33%) Microsoft
1 5 (83.33%) Active Directory
2 4 (66.67%) Citrix
2 4 (66.67%) Microsoft App-V
3 3 (50.00%) AppSense
3 3 (50.00%) CCA
3 3 (50.00%) Citrix Certification
3 3 (50.00%) Windows Server 2003
3 3 (50.00%) Windows Server 2008
3 3 (50.00%) XenApp
3 3 (50.00%) XenServer
3 3 (50.00%) XenDesktop
3 3 (50.00%) NetScaler
4 2 (33.33%) MS Excel
4 2 (33.33%) Security Cleared
4 2 (33.33%) CCEA
4 2 (33.33%) SQL Server
4 2 (33.33%) SC Cleared
5 1 (16.67%) Information Security
5 1 (16.67%) DV Cleared
5 1 (16.67%) Degree
5 1 (16.67%) WSUS
5 1 (16.67%) Microsoft Virtual Server
5 1 (16.67%) SCCM
5 1 (16.67%) IIS
5 1 (16.67%) ITIL
5 1 (16.67%) LDAP
5 1 (16.67%) Internet
5 1 (16.67%) Remedy

3rd Line Technical Support
Top Related IT Skills in Berkshire by Category

For the 6 months to 20 August 2014, IT jobs across the Berkshire region that cited 3rd Line Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (16.67%) IIS
Applications
1 2 (33.33%) MS Excel
Communications & Networking
1 3 (50.00%) NetScaler
2 1 (16.67%) LDAP
2 1 (16.67%) Internet
Database & Business Intelligence
1 2 (33.33%) SQL Server
2 1 (16.67%) SQL Server 2012
Miscellaneous
1 1 (16.67%) Clustering
Operating Systems
1 5 (83.33%) Windows
2 3 (50.00%) Windows Server 2003
2 3 (50.00%) Windows Server 2008
Processes & Methodologies
1 1 (16.67%) ITIL
1 1 (16.67%) Service Management
1 1 (16.67%) Information Security
1 1 (16.67%) Product Management
1 1 (16.67%) Change Control
1 1 (16.67%) Root Cause Analysis
Programming Languages
1 1 (16.67%) PowerShell
Qualifications
1 3 (50.00%) CCA
1 3 (50.00%) Citrix Certification
2 2 (33.33%) CCEA
2 2 (33.33%) SC Cleared
2 2 (33.33%) Security Cleared
3 1 (16.67%) DV Cleared
3 1 (16.67%) Degree
System Software
1 5 (83.33%) Active Directory
2 4 (66.67%) Microsoft App-V
3 3 (50.00%) XenApp
3 3 (50.00%) XenServer
3 3 (50.00%) XenDesktop
4 1 (16.67%) VMware ESX
4 1 (16.67%) Microsoft Virtual Server
4 1 (16.67%) VMware Infrastructure
4 1 (16.67%) Hyper-V
Systems Management
1 1 (16.67%) WSUS
1 1 (16.67%) SCCM
Vendors
1 5 (83.33%) Microsoft
2 4 (66.67%) Citrix
3 3 (50.00%) AppSense
4 1 (16.67%) Remedy
4 1 (16.67%) Sophos
4 1 (16.67%) VMware