The first table below looks at the demand for the 3rd Line Technical Support role in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Technical Support in their job title over the 3 months to 20 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Berkshire region.

Location
3 months to
20 Jun 2013
Same period 2012 Same period 2011
Third Line Technical Support
Rank 216 207 203
Rank change year-on-year
-9 -4
Permanent jobs requiring a 3rd Line Technical Support 3 6 3
As % of all permanent IT jobs located in Berkshire 0.056% 0.098% 0.055%
As % of the Job Titles category 0.059% 0.104% 0.059%
Number of salaries quoted 3 6 2
Average salary £30,000 £26,500 £34,500
Average salary % change year-on-year
+13.20% -23.18%
UK excluding London average salary £32,250 £35,000 £26,500
% change year-on-year
-7.85% +32.07%
All Job Titles
Berkshire
Permanent IT job ads with a match in the
Job Titles category
5047 5749 5114
As % of all permanent IT jobs located in Berkshire 93.79% 94.37% 94.44%
Number of salaries quoted 4039 4833 4288
Average salary £42,500 £42,500 £42,000
Average salary % change year-on-year
- +1.19%
90% offered a salary of more than £25,500 £27,500 £25,000
10% offered a salary of more than £65,000 £62,500 £60,000
UK excluding London average salary £38,000 £38,500 £37,500
% change year-on-year
-1.29% +2.66%
3rd Line Technical Support
South East

3rd Line Technical Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Technical Support across the Berkshire region as a proportion of the total demand within the Job Titles category.

Berkshire 3rd Line Technical Support Jobs Demand Trend

3rd Line Technical Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Technical Support across the Berkshire region.

Berkshire 3rd Line Technical Support Salary Trend

3rd Line Technical Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing 3rd Line Technical Support across the Berkshire region over the 3 months to 20 June 2013.

Berkshire 3rd Line Technical Support Salary Histogram

3rd Line Technical Support
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Technical Support within the Berkshire region over the 3 months to 20 June 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Reading -4 2 £30,000 +13.20%
3rd Line Technical Support
South East

3rd Line Technical Support
Top 30 Related IT Skills

For the 6 months to 20 June 2013, IT jobs across the Berkshire region that cited 3rd Line Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Technical Support in their job title.

1 7 (77.78%) Windows
1 7 (77.78%) SQL Server
2 4 (44.44%) IIS
2 4 (44.44%) ITIL
2 4 (44.44%) HTTP
2 4 (44.44%) TCP/IP
2 4 (44.44%) DNS
2 4 (44.44%) Microsoft
2 4 (44.44%) CCNA
2 4 (44.44%) MCSE
2 4 (44.44%) SQL
2 4 (44.44%) Oracle
2 4 (44.44%) Cisco Certification
2 4 (44.44%) Microsoft Certification
2 4 (44.44%) ITIL Certification
2 4 (44.44%) Service Management
2 4 (44.44%) ITSM
2 4 (44.44%) Finance
2 4 (44.44%) Asset Management
2 4 (44.44%) Nucleus RTOS
2 4 (44.44%) Degree
2 4 (44.44%) German Language
3 3 (33.33%) SCCM
3 3 (33.33%) SCOM
3 3 (33.33%) Windows Server 2008
3 3 (33.33%) Windows Server 2003
3 3 (33.33%) Active Directory
4 2 (22.22%) Windows XP
4 2 (22.22%) MS Exchange
4 2 (22.22%) .NET

3rd Line Technical Support
Top Related IT Skills by Category

For the 6 months to 20 June 2013, IT jobs across the Berkshire region that cited 3rd Line Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Technical Support in their job title. Up to 20 skills are shown per category.

Application Development
1 2 (22.22%) .NET
1 2 (22.22%) Software Packaging
1 2 (22.22%) Node.js
Application Platforms
1 4 (44.44%) IIS
2 2 (22.22%) MS Exchange
2 2 (22.22%) Exchange Server 2007
2 2 (22.22%) Exchange Server 2010
2 2 (22.22%) Exchange Server 2003
3 1 (11.11%) Lync
Applications
1 1 (11.11%) MS Excel
Communications & Networking
1 4 (44.44%) HTTP
1 4 (44.44%) TCP/IP
1 4 (44.44%) DNS
Database & Business Intelligence
1 7 (77.78%) SQL Server
2 2 (22.22%) Big Data
3 1 (11.11%) SQL Server 2005
3 1 (11.11%) SQL Server 2012
3 1 (11.11%) SQL Server 2008
3 1 (11.11%) SQL Server 2000
General
1 4 (44.44%) Finance
1 4 (44.44%) German Language
Miscellaneous
1 2 (22.22%) Blackberry
2 1 (11.11%) Clustering
Operating Systems
1 7 (77.78%) Windows
2 4 (44.44%) Nucleus RTOS
3 3 (33.33%) Windows Server 2008
3 3 (33.33%) Windows Server 2003
4 2 (22.22%) Windows XP
5 1 (11.11%) Windows Server 2012
Processes & Methodologies
1 4 (44.44%) ITIL
1 4 (44.44%) Service Management
1 4 (44.44%) ITSM
1 4 (44.44%) Asset Management
Programming Languages
1 4 (44.44%) SQL
2 2 (22.22%) Java
2 2 (22.22%) PHP
2 2 (22.22%) Python
2 2 (22.22%) Ruby
Qualifications
1 4 (44.44%) CCNA
1 4 (44.44%) MCSE
1 4 (44.44%) Cisco Certification
1 4 (44.44%) Microsoft Certification
1 4 (44.44%) ITIL Certification
1 4 (44.44%) Degree
System Software
1 3 (33.33%) Active Directory
2 1 (11.11%) ISA Server
2 1 (11.11%) Terminal Server
Systems Management
1 3 (33.33%) SCCM
1 3 (33.33%) SCOM
2 2 (22.22%) Backup Exec
3 1 (11.11%) Systems Management Server (SMS)
Vendors
1 4 (44.44%) Microsoft
1 4 (44.44%) Oracle
2 2 (22.22%) Symantec
2 2 (22.22%) VMware